The Furnshop ロゎ
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The Furnshop レビュヌ 

377
•
TrustScore 5段階評䟡の4

3.8

家具店
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5぀星のうち5の評䟡

Easy to order , kept up dated on delivery , table was exactly what I was expecting. Would definitely order from you again.

5぀星のうち1の評䟡

Poor quality items for the price paid and customer service is non existent, they don’t respond to emails or WhatsApp. Bought a side table that has a seam all the way up the back, a rattle like th... もっず芋る

5぀星のうち1の評䟡

BE AWARE SCAMMERS Disgusting company run by scammers! Be aware! I purchased a cabinet reported as “in stock” but keep receiving emails about delivery delays. This has been ongoing for almost 2 month... もっず芋る

5぀星のうち5の評䟡

From ordering to delivery I have received first class service. The delivery gentlemen, Rubel and Surwinder, were so lovely and helpful and ensured I was happy with my furniture. Incidentally the mid c... もっず芋る

䌁業情報

  1. 家具店
  2. 寝宀家具店
  3. ガヌデン家具

圓該䌁業による蚘述

The Furnshop - a UK based retailer offering & delivering quality furniture & designer home decor to customers based nationwide. Established long since 1998, TFS started off as a small shop fitting company in Leicester & since then has kept evolving every year with a mission to offer an unrivalled choice, excellent price & most important second to none customer service. Being a Family run business our business ethics revolve around care & commitment. A customer buying from TFS by default becomes a part of our humongous TFS family and enjoys dedicated support throughout. We pledge to do everything possible to make your online shopping a happy & memorable experience. We consistently work hard give you a real superstore experience and to make this possible we have cherry picked a grand selection of UK most quality conscious Brands & we continue adding the best furniture & home decor designs to our premium catalogue. We take pride in our service & treat our customers the way we liked to be treated our selves. Our experience in the industry allows us to understand customer expectations from a retailer and we leave no stone unturned to meet our customer demands. If you wish to order from us or have any queries regarding our product services & policies, feel free to email us on hello@thefurnshop.co.uk. If you wish to visit us in person and view our products in the flesh, we welcome to our beautiful showroom based in Leicester City Centre.

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3.8

ほが満足

TrustScore 5段階評䟡の4

377件のレビュヌ

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3.8

すべおのレビュヌ

(377)

過去12か月のレビュヌ数: 19件

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5぀星のうち5の評䟡

Brilliant


Everything that needed to be done was done without the need for me to ask. I was kept informed at every point of the process with very polite and friendly emails. The delivery happened exactly when and how I was told it would. Excellent company.

2024幎5月23日
自発的なレビュヌ
5぀星のうち1の評䟡

TFS56057-Ordered a bed nearly two


TFS56057-Ordered a bed nearly two months ago and paid, still waiting for it. Told it was stuck on a container in the conflict and would be in the warehouse on the 17th May, still no response from my emails to find out what is happening with it.Customer service person was rude when I called as though I was an inconvenience for enquirying when I might expect my item.
Now doubting this item will ever arrive, have asked for a refund in two weeks if not received.
Why sell items you cannot provide

2024幎5月22日
自発的なレビュヌ
The Furnshop ロゎ

The Furnshop からの回答

Hi Lisa,

Thank you for posting a review and sorry to learn that you have not had a satisfactory shopping experience with us.

We at TFS try our best to deliver all our customers' orders on time, but sometimes things are not in our control as we depend on stocks from our suppliers.

As agreed, we have already processed the refund of your order.

If there are any further concerns or if we can be of any assistance, please do not hesitate to reach out to us on customerservice@thefurnshop.co.uk. We remain committed to ensuring your satisfaction and would welcome the opportunity to address any remaining issues.

Once again, we apologize for the inconvenience caused.

Regards,
TFS MANAGEMENT

5぀星のうち5の評䟡

Customer Service Excellent

Recently bought some furniture through this company and while assembling it, unfortunately had a broken part. The communication and help was excellent. New part now received and chest of drawers completed. Thank you.

2024幎5月17日
自発的なレビュヌ

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