The Gym Group - Dagenham レビュー 66

TrustScore 5段階評価の4.5

4.7

Dagenham Leisure Park Cook Road, RM9 6UQ Greater London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Good gym for what they charge, however with all cheap things, there's a catch. Almost non-existent customer service. My membership just got suspended like 2 days ago, got an email 24 hours ago of s... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been going for 2 years and have nothing to complain about. The trainers are friendly, respectful and make the classes fun. Highly recommend it

5つ星のうち5の評価

I go in night time so the other ppl.We pay full membership yet have no toilets no shovers,the emergency one most of the time is closed or someone in there so ppl have to go outside and do on the wall... もっと見る

企業が回答しました

5つ星のうち1の評価

Joining fee plus first month paid £40.99 Payment due 15/9/23 screen shot of fee and date should have taken £25.99 They robbed me of £33.99 Now giving me excuses regardless of proof emailed I’m ask... もっと見る

企業が回答しました


企業情報

  1. 体育館
  2. フィットネス センター
  3. フィットネス教室

当該企業による記述

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


連絡先

  • Dagenham Leisure Park Cook Road, RM9 6UQ, Greater London, 英国

4.7

優良

TrustScore 5段階評価の4.5

66件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューに回答していません

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5つ星のうち5の評価

The gym group dagenham

The gym group dagenham is the best gym group all around. The facilities are great, the gym is big and the staff are amazing. I see Jorji around often and he’s never too busy to help me out with my technique and advice with how to train more effectively.

2026年1月28日
自発的なレビュー
5つ星のうち5の評価

I gave the 5 stars because in the gym…

I gave the 5 stars because in the gym there’s a trainer called Mirela which is awesome I’ve put my other family members to go with her and they as well love her because she’s very nice but strict she pushes you and really loves what she does and wants to see results and gives the same exact energy hard work and positivity with every client that she has i definitely recommend her to anyone that’s going to the gym and you will definitely get the results you want with her

2026年1月23日
自発的なレビュー
5つ星のうち5の評価

The gym group Dagenham is one of the…

The gym group Dagenham is one of the best facilities for people of all levels in the gym. Has all the equipment you could need for any style of training.

All the staff are incredibly friendly. With Kirsty always happy to answer any questions and providing a friendly face around the gym.

2025年4月7日
自発的なレビュー
5つ星のうち5の評価

Love this branch

Love this branch. The team are amazing the managers Kirsty and Danilo are amazing i always come in and have the best experience its always banter, no other gym group branch has this level of banter and good vibes. I have multi gym access for neighbouring branches closer to home but i will always choose this branch 💯

2025年2月19日
自発的なレビュー
5つ星のうち5の評価

Best PT…

I would like to take this time to recognisemy PT Haji at the gym in Dagenham. He being so supportive over the period i know him. No two session is the same and he push you to your limit.
Always smiling,very patient and very pleasant at all time.
I wish this message could reach to him.
Just to show my appreciation to him.

2024年6月19日
自発的なレビュー
5つ星のうち1の評価

Good gym for what they charge

Good gym for what they charge, however with all cheap things, there's a catch. Almost non-existent customer service. My membership just got suspended like 2 days ago, got an email 24 hours ago of suspension and it said PIN misuse. No evidence of pin misuse submitted. Most likely an issue with their system because who an earth will share pins of this cheap ass gym.

**Update**
Apparently a glitch in their system was the reason for suspension, after reviewing the evidence from the gym cameras, the membership is active again.

2023年11月14日
自発的なレビュー
The Gym Group - Dagenham ロゴ

The Gym Group - Dagenham からの回答

Hi, hope you are well.

Sorry to hear this.

Please send us an email in to reviews@thegymgroup.com so we can assist.

Thanks

5つ星のうち1の評価

I don't recommend, terrible experience.

I went to the gym in Dagenham after work in slippers as I forgotten to collect my trainers where I wanted to train chest at the multifunctional machine, I was stop by a rude manager who shouted at me:"get out, you're not allowed to train in slippers", I've asked him why, he explained that's the rules, I explained him that, that's no way to talk to people; when doing chest nothing happens no matter what you wear; and if for example you do training with dumbbells whilst you wear trainer's and you drop them by accident onto your toes you still damage your toes either you wear slippers or trainers, doesn't make any difference, unless you wear safety shoes, he put his hands on my back and pushed me telling me to leave and I left, I was shocked to find out in an e-mail that I was denied access forever in the gym and they refused to give me the money back although they took the money yesterday and today I was refused access forever, I called the gym and I tried to explain him the situation on the phone but his answer was:"we don't care, is opinion vs opinion, we are not allowed to overrule the gym staff decision" and he hang up the phone. Horrible staff behaviour, horrible attitude although they work with people their peoples' skills are missing completely.
Also the gym machines are to close which makes it to crowded and looks like the staff do whatever they want with the people there. Honestly, I don't recommend this The Gym Group, other friends had issues as well at this Gym and in Ilford The Gym as well.

2023年11月9日
自発的なレビュー
The Gym Group - Dagenham ロゴ

The Gym Group - Dagenham からの回答

Thanks so much for your feedback, Vrajeala Buleala. We want to create an environment where everyone feels comfortable when they work out, and your feedback helps us understand where we're doing well, and not so well. We thank you for the time you have taken in reviewing us, and value your feedback. We'll ensure that the team at The Gym Group Dagenham is made aware of your thoughts.

5つ星のうち1の評価

Joining fee plus first month paid…

Joining fee plus first month paid £40.99
Payment due 15/9/23 screen shot of fee and date should have taken £25.99
They robbed me of £33.99
Now giving me excuses regardless of proof emailed I’m asking for the issue to be resolved their telling me I’m welcome to leave £75 spent 1 day at the gym only to be robbed they do not care about their customers how many others are they robbing as all that change adds up??…
Stolen near enough an extra £10..

2023年9月15日
自発的なレビュー
The Gym Group - Dagenham ロゴ

The Gym Group - Dagenham からの回答

Thanks so much for your feedback, Cala. So we can better understand your concerns, would you be able to send in an email to reviews@thegymgroup.com so that we can have this looked in to.

5つ星のうち5の評価

Awesome and user friendly

So far, it’s been an excellent experience using The Gym Group - Dagenham. Excellent and diverse workout tool, machines, user friendly and down to Earth working staff.

2023年6月2日
The Gym Group - Dagenham ロゴ

The Gym Group - Dagenham からの回答

Hi there, thank you for your feedback. We thank you for the time you have taken in reviewing us, and value your feedback in helping us to deliver a better service.

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