The Gym Group - Fareham Locks Heath レビュー 10

TrustScore 5段階評価の3.5

3.6

160 Southampton Rd, Titchfield, Park Gate,, PO14 4PP Fareham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff at Fareham/Locksheath are really helpful and very good fun, especially Harry, Darcy & Alan, a very clean Gym which is mainly down to Annabel who works very hard to keep the gym clean. The cl... もっと見る

企業が回答しました

5つ星のうち1の評価

Disgusting customer service. I have a disability so cannot access through the 'pods' but everytime I try & speak with someone, they pass the buck & tell me there's nothing they can do, even though t... もっと見る

企業が回答しました

5つ星のうち5の評価

As ever, an excellent class! A great mix of careful advice and supervision, positivity and encouragement! I've never been an enthusiastic exerciser but these classes keep me coming, they are great... もっと見る

企業が回答しました

5つ星のうち1の評価

Until recently, the Yanga hydration water option and other add-ons were available on Student Membership. They have now been removed without any warning or notice. Customer service is no help, but just... もっと見る

企業が回答しました


企業情報

  1. 体育館
  2. フィットネス センター
  3. フィットネス教室

当該企業による記述

We're not like other gyms... We won’t tie you into a contract or charge you a fortune every month. That’s because we believe that fitness should be accessible to everybody, regardless of shape, size, fitness level, background or attitude. We’re for everyone who’s had enough of the unbelievably-expensive-monthly-contract gym, or the make-me-feel-judged-the-moment-I-walk-through-the-door gym. Affordable, high-spec, nationwide gyms, that make absolutely everybody feel welcome. Whatever your starting point, and wherever you want to go, we can help.


連絡先

  • 160 Southampton Rd, Titchfield, Park Gate,, PO14 4PP, Fareham, 英国

3.6

まあまあ

TrustScore 5段階評価の3.5

10件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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5つ星のうち1の評価

Blue badge holders

I have question about places for parking for blue badge holders. Why people without blue badge park their cars there?? It's gym group at Lock Heath, Fareham.

2025年5月1日
自発的なレビュー
5つ星のうち3の評価

Good gym

I really like this gym and love the staff who work there. I do have some issues with it though. I feel the locker situation has got really bad and just been left that way, most locks are busted so it becomes a nightmare trying to find one that my padlock will fit in to. I also feel really strongly about the equipment that they have there. I feel that there is so much dead space where some extra equipment could be placed. They are absolutely crying out for another smith machine at the very least.

2024年11月6日
自発的なレビュー
5つ星のうち5の評価

Good gym

Good gym, but need info on equipment to get full benefits. Also a certain % of members are lacking with gym etiquette towels and bags rules.

2024年5月8日
自発的なレビュー
5つ星のうち5の評価

Excellent facilities

Excellent facilities, friendly and supportive staff, I enjoy all my workouts and it has improved my health and fitness, would highly recommend it to anyone, regardless of age or ability

2024年2月20日
自発的なレビュー
The Gym Group - Fareham Locks Heath ロゴ

The Gym Group - Fareham Locks Heath からの回答

Thanks so much for your feedback, Lily West. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this.

5つ星のうち1の評価

Disgusting customer service

Disgusting customer service. I have a disability so cannot access through the 'pods' but everytime I try & speak with someone, they pass the buck & tell me there's nothing they can do, even though there's a big white door to the right of these 'pods', which they refuse to open. All this after I already paid my joining fee etc.
Try calling & it's only for billing so they won't help, I requested a call back to discuss but got palmed off.
Of all the gyms I've been to in my life, I've never come across a worse firm. Awful customer service so will be cancelling & going elsewhere.

2023年10月31日
自発的なレビュー
The Gym Group - Fareham Locks Heath ロゴ

The Gym Group - Fareham Locks Heath からの回答

Hi, hope you are well.

Sorry to hear this.

Please send us an email in to reviews@thegymgroup.com so we can assist.

Thanks

5つ星のうち1の評価

Student Membership add-ons removed!

Until recently, the Yanga hydration water option and other add-ons were available on Student Membership. They have now been removed without any warning or notice. Customer service is no help, but just shrugging their shoulders on this. Come on Gym Group, you're losing custom and revenue on this during the membership period and detracting from the experience.

2023年5月1日
自発的なレビュー
The Gym Group - Fareham Locks Heath ロゴ

The Gym Group - Fareham Locks Heath からの回答

Hi there, thank you for taking the time to leave us a review. We are sorry to hear that you were disappointed to find out that YANGA water is currently not available for our fixed-term memberships.

We appreciate your feedback and will use it when making improvements in the future. If you have any further concerns or suggestions, please do not hesitate to contact us at reviews@thegymgroup.com.

5つ星のうち5の評価

Wednesday bootcamp

As ever, an excellent class! A great mix of careful advice and supervision, positivity and encouragement!

I've never been an enthusiastic exerciser but these classes keep me coming, they are great for motivation and they get me working far harder and achieving so much more than just using the gym on my own. I actually enjoy it! I've always felt going to the gym a chore, these classes make all the difference for me.

2023年4月19日
自発的なレビュー
The Gym Group - Fareham Locks Heath ロゴ

The Gym Group - Fareham Locks Heath からの回答

Hi there, thank you for your feedback.

5つ星のうち5の評価

The staff at Fareham/Locksheath are…Harry, Darcy,Alan & Annabel

The staff at Fareham/Locksheath are really helpful and very good fun, especially Harry, Darcy & Alan, a very clean Gym which is mainly down to Annabel who works very hard to keep the gym clean. The classes are great and hard work, all round a great experience. I have never visited a gym before this one. Worth the money.

2023年1月27日
自発的なレビュー
The Gym Group - Fareham Locks Heath ロゴ

The Gym Group - Fareham Locks Heath からの回答

Hi there, thank you for your feedback. We aim to offer excellent classes and facilities, first class kit and a brilliant member experience, and your feedback helps us achieve this. Member experience is at the heart of everything we do, and we strive to ensure that everyone feels comfortable, happy and safe when using our facilities. Thank you for your feedback. We will use your review to help us deliver better and better experiences each and every visit!

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