Nice range of quality products, well-designed online shop and pleasant in-store experience. The HIP store is one of my go-to suppliers for Beams+ (mainly Oxford shirts), Universal works (variation... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Original stock from a trust worthy retailer. My item arrived on time, and fitted perfectly.
企業が回答しました
If I could put 0 stars on I would. I bought a Samsoe coat and whilst in its 2 year guarantee period returned it to the Leeds store because a snap fastener had failed. Initially, they were real... もっと見る
企業が回答しました
HIP Leeds is just the best store - with the flair of many fine brands exceptional service (not pushy but there when you need it) … I travel to Leeds frequently from N Ireland and try to visit and shop... もっと見る
企業が回答しました
企業情報
HIP - Leeds について
当該企業による記述
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About Us
We were founded in Leeds in 1987 and have been at the heart of the UK's contemporary fashion scene ever since. HIP is built on curation - we introduce our audience to style profiles, craftsmanship, and the unique storytelling that underpins our roster of brands from around the world. Alongside our online presence, covering heritage, streetwear, contemporary and technical brands, we have two stores: one in Leeds city centre and the other in Manchester's Northern Quarter.
Contact Us連絡先
49-51 Vicar Lane, LS1 6DS, Leeds, 英国
- 0113 245 0652
4.3
優良
33件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
HIP - Leeds からの回答
Hi,
Thank you for choosing to shop with us and for taking the time to leave us a 5 star review; we really appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch.
Kind regards,
The HIP Store Customer Care Team
Trustworthy retailer
Original stock from a trust worthy retailer.
My item arrived on time, and fitted perfectly.
2026年7月1日
HIP - Leeds からの回答
Hey Diane,
Thanks so much for the brilliant 5* review! We're absolutely chuffed to hear your order arrived on time and fitted perfectly. It's fantastic to know you trust us as your go-to retailer – that means the world to us!
We're here whenever you need us and can't wait to help you with your next order.
If you require further assistance, please get in touch with us.
Thanks,
Malaika,
The Hip Store Online Reviews Team.
HIP - Leeds からの回答
Dear Sazzle,
Thanks for the 5* review!
We're absolutely chuffed to hear you're pleased with your experience! It's always brilliant to receive such positive feedback. We strive to maintain our high standards and hope to continue impressing you with future orders.
If you require further assistance, please get in touch with us.
Thanks,
Malaika,
The Hip Store Online Reviews Team
How can I send them back has I’ve only…
How can I send them back has I’ve only warn them once and my right trainer is coming away from the soul
2026年6月14日
HIP - Leeds からの回答
Dear Danny,
My name is Sarah from The Hip Store Trust Pilot Team.
I hope this message finds you well. I apologise for any inconvenience you may have experienced, and I wanted to reach out to ensure we address your enquiry properly.
We have sent you an email regarding your recent contact with us, and I would kindly ask you to check your inbox, including your junk and spam folders, as sometimes our correspondence can be filtered there depending on your email provider settings.
If you're unable to locate our email or if you have any immediate concerns that need addressing, please don't hesitate to contact us via the website webform.
Kind regards,
Sarah,
The Hip Store Trust Pilot Team.
HIP - Leeds からの回答
Dear Tyrone,
My name is Sarah from The Hip Store Trust Pilot Team.
I hope this message finds you well. I wanted to reach out to thank you for taking the time to leave your review – your feedback is truly valuable to us and helps us to continue improving our service.
It's wonderful to hear that you were pleased with our amazing choices and fast, prompt delivery. We pride ourselves on offering a great selection and ensuring orders reach our customers efficiently, so it's brilliant to know we met your expectations.
We very much look forward to welcoming you back to The Hip Store soon.
If you have any further questions or immediate concerns then please do let me know.
Kind regards,
Sarah,
The Hip Store Trust Piolet Team
HIP - Leeds からの回答
Hi,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Kind regards,
Maria,
The Hip Store Online Reviews Team.
HIP - Leeds からの回答
Dear Fox,
Thank you for taking the time to leave us such a wonderful 5-star review on Trustpilot. We're delighted to hear about your positive experiences with The Hip Store, both in our Leeds store and through our online service.
Your kind words mean a great deal to our team, and we're thrilled to know we've been able to provide you with great service throughout your shopping journey with us. It's feedback like yours that motivates us to continue delivering the best possible experience for our customers.
We'd love to hear from you again in the future, and we look forward to serving you whether you choose to shop online or visit us in store.
Kind regards, Rehan The Hip Store Customer Care
HIP - Leeds からの回答
Dear Amar,
My name is Georgia from The Hip Store Customer Care.
I hope this message finds you well. I wanted to reach out to express how pleased we are that you've enjoyed your recent order with us. Your satisfaction is incredibly important to us, and it's wonderful to hear that we've met your expectations.
We truly hope you'll continue to shop with us in the future. At The Hip Store, we're constantly working to bring you the latest trends and quality products, and we value having you as part of our community.
If you have any further questions or immediate concerns then please do let me know.
Kind regards,
Georgia,
The Hip Store Customer Care.
HIP - Leeds からの回答
Dear Simon,
My name is Georgia from The Hip Store Customer Care.
I hope this message finds you well. I wanted to reach out to express how pleased we are that you're happy with our service. Your satisfaction means a great deal to us, and we truly appreciate your continued loyalty.
It's wonderful to hear that we've been able to meet your expectations, and we genuinely hope you'll continue to shop with us in the future. We're committed to maintaining the high standards you've come to expect from The Hip Store, and we look forward to serving you again soon.
If you have any further questions or immediate concerns then please do let me know.
Kind regards,
Georgia,
The Hip Store Customer Care.
HIP - Leeds からの回答
Hi Steven,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Review Team.
Bought some adidas Spezial shoes
Bought some adidas Spezial shoes , absolutely mint , they have all sold out now , so I’m chuffed I got a pair
2026年5月5日
HIP - Leeds からの回答
Hi Jason,
Thanks for the 5* review!
I am delighted to hear that you are happy with our service and product.
We hope that you continue to shop with us.
Regards,
Farhan,
HIP Store Online Reviews Team.
HIP - Leeds からの回答
Hi James,
Thank you for taking the time to share your positive experience! We're thrilled to hear that you were happy with our service and that our team was able to exceed your expectations.
Many thanks,
Sidrah.
Always a good bargain to have and great…
Always a good bargain to have and great quality clothes 😁
2026年4月16日
HIP - Leeds からの回答
Hi John,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Review Team.
Nice range of quality ('preppy') products
Nice range of quality products, well-designed online shop and pleasant in-store experience.
The HIP store is one of my go-to suppliers for Beams+ (mainly Oxford shirts), Universal works (variations of the timeless baker's jacket), and various other one-off items. Helpful and friendly staff in-store for advice as well as potential refunds as and when needed.
Disclaimer: my go to styles are more old school and traditional as I'm not into FOMO-driven designer brands or fashionable streetwear.
The book 'Ametora' by W. David Marx is also partly helping me to understand and appreciate the wider range of styles that shops like HIP cater for. So this review is a definitely plug to encourage the masses to go and by more Beams+ products, rather than many of the all-too-common high street labels that stores like HIP tend to avoid. Long live Ivy-inspired Japanese clothing.
2026年4月2日
HIP - Leeds からの回答
Hi Ian,
Thank you so much for taking the time to leave such a wonderful review about your recent experience with us. Your positive feedback truly means the world to our team, and it's incredibly rewarding to know that we've met your expectations.
Many thanks,
Sidrah,
Hipstore Team.
Parfect as always!!
2026年3月17日
HIP - Leeds からの回答
Dear Wayne,
I wanted to reach out to thank you for taking the time to leave us a fantastic 5-star review regarding your recent order.
I hope you're delighted with your purchase and that it serves you well. Have a lovely day!
Kind regards,
Farhan,
The Hip Store Online Reviews Team.
HIP - Leeds からの回答
Dear Lee,
My name is Georgia from The Hip Store Customer Care.
I hope this message finds you well. I wanted to reach out to express how pleased we are that you're happy with your recent purchase from us. Your satisfaction means the world to us, and it's wonderful to hear when our customers have had a positive experience.
We truly hope you'll consider shopping with us again in the future. At The Hip Store, we're constantly working to bring you the latest styles and quality products, and we'd love to be your go-to destination for all your fashion needs.
If you have any further questions or immediate concerns then please do let me know.
Kind regards,
Georgia,
The Hip Store Customer Care.
HIP - Leeds からの回答
Hi Kelm,
Thankyou for contacting Hipstore team. We appreciate your feedback, and glad to hear your experience. If you have any questions do reach out.
Many thanks,
Sidrah,
Hipstore Team.
Truly shocking experience
Truly shocking experience. Made an order on the 21st February for store pick up. Sent a message to customer services on the 3rd March to see what the status of my order was..only to be told that the order had been in the store since the 23rd and ready.
I would have no confidence in ordering from them again.
2026年3月5日
HIP - Leeds からの回答
Hi Dan,
Thank you for taking the time to leave a review.
I am sorry to hear that our level of service has not met your expectations on this occasion.
I will pass your feedback to the relevant department for future improvements.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Reviews Team.
Great service and staff friendly
2026年3月5日
HIP - Leeds からの回答
Hi John,
Thanks for the amazing review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Faiza,
Hip Store Online Review Team.
Fantastic as always
Fantastic as always.
First class service. Excellent product. No problems at all
2026年2月28日
HIP - Leeds からの回答
Hi Chris,
Thanks for the 5* review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Farhan,
HIP Store Online Reviews Team.
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