The Open College レビュー 125

The Open College からの回答

2026年4月22日

Thank you, Yikui, for your kind words and recommendation! We are delighted to hear you have had such a positive experience with our team and teachers. Your support means a lot to us, and we are always here to help you succeed! From Everyone at The Open College

The Open College からの回答

2026年4月22日

Thank you, Tinotenda. We are so glad you are finding everything easy to explore - great to have you study with us. From Everyone at The Open College

The Open College からの回答

2026年4月22日

Thank you, Annunziata. We are delighted to hear that you feel supported in your studies and enjoying your QQI Level 5 course / experience with us. Wishing you every success on your journey ahead. From Everyone at The Open College

The Open College からの回答

2026年2月26日

Hi there,

Thank you so much for your thoughtful and detailed review. We’re absolutely delighted to hear how much you’re enjoying the Health Care Support Pre-Nursing course.

It’s great to know that the flexibility of the online lessons is working well for you, and that you have found the content both relevant and supportive for your future nursing career. We are especially pleased to hear your kind words about our tutors and support teams, they are always here to help.

Wishing you the very best as you continue your studies and take the next steps on your journey into healthcare. Thank you again for your recommendation, it really means a lot to us.

Kindest regards, The Open College Team

The Open College からの回答

2026年2月26日

Hi Laoise,

Thank you so much for your lovely feedback! We're delighted to hear that you had such a positive experience with us. It’s great to know our team’s helpful, timely, and friendly support made a difference.

We really appreciate you taking the time to share this, and we’re always here if you need anything in the future 😊.

From everyone at The Open College

The Open College からの回答

2026年2月26日

Hi Joel,

Thanks a lot for your kind words! We're really glad to hear you were happy with the quick response, we always aim to get back to our customers as promptly as possible.

If there's anything else we can help you with, just let us know 😊

From everyone at The Open College

The Open College からの回答

2026年1月30日

Hello Pinkskies,

We are very sorry to read that you feel disappointed with your experience, and we take all feedback seriously as learner satisfaction is extremely important to us.

However, we would like to clarify several points and also note that we previously contacted you requesting additional information so that we could properly investigate and assist you. Unfortunately, we have not received any response to those requests, which makes it difficult for us to verify the circumstances described.

For our Human Resources course specifically, all enrolled learners are provided with structured online materials within the Moodle learning platform, including written modules, assessment briefs, and supporting resources. The course is designed as a guided online programme rather than external video-link content, and access details are provided immediately upon enrolment. The final submission date is clearly communicated at the time access is granted, and reminder communications are also issued. In addition, extension options are available to all Human Resources learners who require additional time, but we have no record of any extension request or related communication in this instance.

We also note that there is no reference to attendance at the live online HR support classes that are offered to students. These sessions are specifically scheduled to provide additional explanation, interaction, and opportunities to ask questions beyond the written materials.

Regarding tutor support, the assigned Human Resources tutor is available for contact throughout the course duration, and all student emails are responded to. If only two emails were sent, they would have been replied to in line with our standard support procedures. Tutor engagement and response times are actively monitored.

We regularly receive positive feedback from Human Resources course students regarding both the quality of the materials and the level of tutor support.

As we have been unable to obtain any identifying details despite multiple requests, we are currently unable to confirm the factual accuracy of this review or verify enrolment on the HR course.

We remain fully open to reviewing any genuine concern and encourage you to contact us directly with your student details so that we can investigate and assist appropriately.

Our intention is always to support learners and resolve issues constructively, and we remain willing to do so.

With Kind Regards, The Open College Team

The Open College からの回答

2025年9月27日

Hi Monika,

Thank you so much for your wonderful review! 🌟 We’re delighted to hear the course lived up to your expectations and that our team could be there to support you every step of the way. It means a lot to know you felt your questions were answered quickly and thoroughly. Wishing you every success with what you’ve learned, and we are always here if you need us again in the future!

Warm regards,
The Open College Team

The Open College からの回答

2025年9月1日

Hi Lana,

Thank you for taking the time to share your feedback and providing additional information. We are glad to hear that you found your tutor knowledgeable and helpful, but we are sorry to learn that other aspects of your experience did not meet your expectations.

Our courses are designed to be more than just reading PDFs and submitting assignments — they also include full tutor support, learner resources, live sessions and structured assessments aligned to QQI standards but we will review your feedback carefully as part of our ongoing improvement process and will learn from it.

Regarding certification: QQI sets national certification dates and timelines, which all providers then select set periods that they certify on. Unfortunately your course completion and final results missed our February certification period as that closed in the previous December and you then were presented for our June certification period. However, we do issue completion letters confirming successful course completion (pending final QQI certificates) upon request. Did you have the opportunity to request one from our team?

We truly value your comments and will continue to review our processes and learner experience. If you would like to provide further details so we can respond more specifically, please feel free to reach out to us directly at info@theopencollege.com.

Thank you again for your feedback.

The Open College Team

The Open College からの回答

2025年8月26日

Hello Ivana,

Thank you so much for your wonderful review and kind words. We are delighted to hear that you had such a positive experience with your QQI Business Level 6 course and that your tutor’s support made a real difference along the way. It’s great to know that the flexibility and structure of the course helped you balance your studies with other commitments.

Everyone at the college are truly grateful for your recommendation, and we wish you every success in your future studies and career.

Warm regards,
The Open College Team

The Open College からの回答

2025年8月18日 に更新

Dear Reviewer,

We’re really sorry to hear about your experience — it’s not the kind of support we want for any of our students. We’d like to look into this properly, but we can’t identify your details from this review. We did request further details from your review but you did not reply to this. If you could contact us directly at admin@theopencollege.com, we’ll be happy to check on your results and make sure you get the help you need.

Just to note for you, QQI certificates are issued directly by QQI at set periods each year. The timing depends on when provisional results are released, and unfortunately this part is outside of our control — but we’ll always do our best to keep students informed along the way.

Thanks again for raising this, and we hope to hear from you soon.

Kind regards,
The Open College Team

The Open College からの回答

2025年8月11日

Hi Cara,
Thanks so much for the amazing review! We’re so glad Henry’s been a great help and that you find The Open College's platforms easy to use. Wishing you all the best with the rest of your programme! From everyone at The Open College.

The Open College からの回答

2025年8月1日

Hi Stacey,

Thank you so much for sharing your experience with us — and huge congratulations on completing your finance course! It’s wonderful to hear how much progress you made, especially after feeling unsure at the start. We know how challenging numbers can feel at first, and we’re thrilled that Lorraine’s support helped you gain the confidence you needed.

Your kind words about Lorraine will absolutely be passed on to her — we know she’ll be delighted to hear the difference she made to your learning journey.

Well done again on your achievement, Stacey, and thank you for being part of The Open College community.

Best wishes,
The Open College Team

The Open College からの回答

2025年7月29日

Hi Bernadette,

Thank you so much for taking the time to share your experience — and for trusting us with your return to education after such a long break. We are delighted to hear that you found the course materials clear and engaging, and that progressing from Level 5 Psychology to our Level 6 Mental Health course felt rewarding and thought‑provoking.

It’s especially lovely to know that our fully online format and flexible approach helped make studying fit around your life. Your recommendation to others means a great deal to us and to future students who might be taking the same first step you did.

On behalf of all of us here at The Open College, congratulations on everything you’ve achieved and thank you for being part of our learning community.

Wishing you continued success,
The Open College Team

The Open College からの回答

2025年7月24日

Thank you so much for your wonderful feedback, Caroline!

We’re delighted to hear that you found the course structure, tutor support, and flexibility so helpful throughout your studies. Congratulations on completing your ELC Major Award programme, and we wish you every success as you move forward with your new skills!

Warm regards, The Open College Team

The Open College からの回答

2025年6月10日

Hi Alec,
Thank you for taking the time to leave such a glowing review!

We're thrilled to hear that your experience with The Open College was both enjoyable and seamless. It’s wonderful to know our staff, tutors, and reception team made a positive impact through clear guidance and consistent support. We're also glad to hear that the course layout met your expectations and helped make your learning journey smooth and rewarding.

Wishing you all the best in your future endeavors, and please don’t hesitate to reach out if we can support you further.

Warm regards, The Open College Team

The Open College からの回答

2025年6月10日

Hi Kevin,
Thank you so much for your fantastic 5-star review!

We're delighted to hear that you found the experience with The Open College to be user-friendly and well-structured. It’s great to know that the clarity of course details, lecturer information, and the ease of accessing support made a positive impact on your learning journey.

Your feedback means a lot to us, and we’re here whenever you need further assistance or guidance. Wishing you continued success in your studies.

Warm regards, The Open College Team

The Open College からの回答

2025年6月4日

Thank you so much, Bernard! We're thrilled to hear you found the website easy to use and the course resources helpful. Best of luck with your studies. From everyone at The Open College.

The Open College からの回答

2025年5月23日

Thank you, Liam, for your thoughtful and detailed review. We’re delighted to hear that you found the Business Management Level 6 course engaging and well-structured, and that the support from your tutor, Henry, made a positive impact on your learning journey.

It’s always rewarding to know our approach helps students stay on track and feel confident in their studies. Congratulations on completing the course, and thank you for recommending The Open College!

Wishing you continued success in your future studies and career.
The Open College Team