DO NOT BUY!!! They are taking money and not delivering. Iâm in actual disbelief I have ordered numerous times from them in the past and never had an issue I ordered some refills back in April and h... ãã£ãšèŠã
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DONT BUY, FRAUDS, THIEVES!! WISH I HAD READ REVIEWS FIRST BUT HAVING PURCHASED PREVIOUSLY I STUPIDLY TRUSTED, $98 PAID TO THIN AIR THIEVING %#^ THEY DONT DESERVE ANY STARS!! SHOULD RUN A CLASS ACTION... ãã£ãšèŠã
Disgraceful customer service! I am still awaiting an order from 17/4 that I didnât receive. Thinking they were just running a little behind and order would arrive, I also placed another order on the... ãã£ãšèŠã
Would give no stars if possible. Customer service is abysmal. No reply to emails, no answering of calls, after weeks of no contact, tried endlessly to contact company. After research, appeared many... ãã£ãšèŠã
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Ditch the old dirty brush & clean easier with The Star Stick Zero Contact Cleaning Brush ðœâš Just Click, Swish and Toss! All you need is The Star Stick ð â Disposable brush heads â Pre-loaded Antibacterial cleaner â Click, Swish and Toss! Clean in 3 easy steps â Cleans 2x better than regular toilet brushes â Free Shipping on orders $35+ â 30 Day money-back guarantee
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88 Bay Street, 2019, Botany, ãªãŒã¹ãã©ãªã¢
- 61280050589
- info@thestarstick.com
- www.thestarstick.com
2.0
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Was skeptic when I ordered it
Was skeptic when I ordered it, but since using it fantastic great idea. Just need them to make one for shower now.
2021幎1æ3æ¥
The Star Stick ããã®åç
Thanks for great feedback and suggestion for a new product. We've passed this onto our development team.
The Star Stick ããã®åç
Thank you for leaving us a review. We couldn't be happier reading your positive feedback.
Excellent service thanks
2020幎12æ30æ¥
The Star Stick ããã®åç
Thank you for the nice feedback, we appreciate you taking the time to leave a review.
Fantastic product
Fantastic product, just love how easy to use & no more brushes to clean ð
2020幎12æ28æ¥
The Star Stick ããã®åç
It makes our day to hear feedback like this. We are glad you love The Star Stick as much as us.
The Star Stick ããã®åç
Thank you for taking the time to leave us a review. Our team really appreciate it and we are glad you are enjoying The Star Stick.
I love this product
I love this product. So much more hygienic than a boggy toilet brush.
2020幎10æ29æ¥
The Star Stick ããã®åç
We couldn't agree more! Boggy toilet brushes should be banished. Thank you for your kind words and taking the time to leave us a review.
I was sceptical but boy oh boy!!
I was sceptical but boy oh boy!!! Extremely happy and thankful that I saw the ad. I used it as soon as I got it and it was very effective! I highly recommend this!
2020幎10æ21æ¥
The Star Stick ããã®åç
Amazing, we are so happy to hear this feedback from you. Thank you for taking the time to write us such a nice review..
Brilliant product
Love everything about this product. Especially that it comes with cleaner already on the stars, and how very hygienic the whole product is.
2020幎10æ19æ¥
The Star Stick ããã®åç
Thank you for the great feedback, we really appreciate you taking the time to leave a review.
The delivery was really quick
The delivery was really quick, i haven't used this product yet but it looks awesome
2020幎10æ6æ¥
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The Star Stick ããã®åç
Thank you for taking the time to leave us a review :) We are glad your item arrived quickly and you like the look of your new star stick.
Great Experience
I seen this on facebook & was unsure of what it would be like however the service was great, quick delivery & easy to use website.
2020幎9æ20æ¥
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The Star Stick ããã®åç
Thank you for the nice feedback! We've passed this onto the team and know they will be so happy to hear about your great experience.
Great purchase and great service
2020幎9æ20æ¥
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The Star Stick ããã®åç
Thank you for the lovely review!
Would give 0 stars if I could as didntâŠ
Would give 0 stars if I could as didnt even receive my order!!
2020幎9æ11æ¥
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The Star Stick ããã®åç
Hi Katryna, Thanks for reaching out, we've looked up your order and can see that it should be with you early next week. If you have any further trouble please feel free to email us at info@thestarstick.com as we are always here to help.
When my item went missing in the post
When my item went missing in the post, the customer service agent I spoke with regarding it took it far too personally. I requested a refund instead of another item to be sent out and I said the whole process was ridiculous and said agent told me to be nice to them. I said the posting service they used was ridiculous, not said agent. Agent then confirmed my refund and blocked me on Facebook messenger and from their page to comment on. Poor service.
2020幎9æ11æ¥
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The Star Stick ããã®åç
Hi Lindsay, We are sorry for your experience, unfortunately items occasionally go missing with postal services. We offered to send another item to you express and you declined and requested a refund which we immediately processed. We pride ourselves on providing great service and are sorry that we missed the mark. I've asked our team to re-send your item out free of charge as an apology.
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