The dress was falsely advertised, with photos of a much more expensive dress used on the website. Once it arrived I could tell something was wrong because the dress was crumpled, smelled of perfume, h... ãã£ãšèŠã
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I earn $500 a month on The Volte. The team is always helpful especially since I became a super lender. I rent too and have always had a great service.
I hired a dress onto the volte which was successfully hired many times with no issues. My last hire was from a person who completely ruined the dress. I started the formal complaint and review process... ãã£ãšèŠã
There is a reason they donât have google reviews!!! Terrible service, we booked a formal dress months in advance, it was cancelled a week before formal with no communication from hirer. The only posit... ãã£ãšèŠã
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Redefine luxury fashion with The Volte, where exclusive designer dresses are accessible for everyone, regardless of size or budget. Whether you're in Melbourne or anywhere across Australia, our dress hire service makes experiencing high-end fashion effortless and affordable. Plus, with The Volte, you can easily lease out your own wardrobe pieces, transforming your approach to luxury fashion into a rewarding experience. Join us and discover a new way to enjoy and share top-tier style!
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1/4 Gugeri Street, 6010, Claremont, ãªãŒã¹ãã©ãªã¢
- 1800 319 370
- support@thevolte.com
- www.thevolte.com
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Worst customer experience
Worst customer experience! They sent me a stained dress and refused to refund me. Said I had to speak with lender directly or get it dry cleaned myself.
Argued that Iâd opened it over 10hours after receiving it because it was shipped earlier than the day it was expected so they didnât have to cover this, even though I in fact opened it on the first date of renting. Also insinuating I must have worn it.
So rude!! And no standards for customer service.
Possibly the WORST hiring experience iâŠ
Possibly the WORST hiring experience i have had. Dress came a day late, i missed the transport to the event to wait for the dress which was delivered crushed and filthy dirty. The lender was not at all helpful and quite rude from the start. I was told i would get a refund and now customer service are not even replying to me. I do not recommend hiring through this platform if you do make sure you do not hire from Liz & Hayley in QLD, so rude and filthy dirty dress that they should be ashamed to hire out. They ruined my entire event and had zero care that they did.
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