Where do I start. I'm not one to purchase online for expensive gifts, But OMG your team is amazing. 100% professional trusting company...ie, from communication, 24hour delivery, tracking postage and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought this gorgeous watch for my husbands Xmas present, it arrived as promised within a few days we’ll packaged in a lovely box, It also came with a certificate of Authenticity. My husband was thrill... もっと見る
Restored my faith in online purchasing. I has recently had to cancel my card due to being defrauded online so was super vigilant checking reviews etc but when I ordered I was still cynical. Proved wro... もっと見る
Bought Emporio Armani Men's Watch exactly as stated on site, packaging perfect, guarantees & certification. Trusted Company, excellent quick delivery service, no need to spend hours searching for oth... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We sell a range of branded designer watches. Our mission is to offer the best online shopping experience in the UK. How do we do it? 👉24 Hour Customer Support 👉365 Day Returns 👉5 Year Extended Warranty
連絡先
Kemp House, 152 City Rd, EC1V 2NX, London, 英国
- 03301228102
- Support@thewatchcabin.com
- www.thewatchcabin.com
4.8
優良
275件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Restored my faith in online purchasing
Restored my faith in online purchasing. I has recently had to cancel my card due to being defrauded online so was super vigilant checking reviews etc but when I ordered I was still cynical. Proved wrong is an understatement . Not only was the watch fabulous with a warranty as thick as a Bible and delivered on tracked service but the owner emailed me to check I had it and was happy with it and to tell me how to get my extended warranty or return if I was unhappy. Next level customer service never buying a watch anywhere else 😍
2019年12月14日
自発的なレビュー
Very professional service
Very professional service, very competively priced against other watch sellers, arrived quickly, packaged very well, son loves is watch, very pleased with the watch cabin and will buy myself one in the near future from them
2019年12月13日
自発的なレビュー
Fab watch
Fab watch , came the very next day packaged nicely . Cannot fault and really good price .
2019年12月13日
自発的なレビュー
Watch Purchase
Excellent service from watch cabin from purchase to delivery 24hrs ,gets no better,over the moon with the watch ,would recommend watch cabin and would definitely use again
2019年12月13日
自発的なレビュー
Very easy and straightforward to order…
Very easy and straightforward to order and you were kept up to date with your order including dispatch and delivery. Will definitely be ordering again and have recommended to friends.
2019年12月12日
自発的なレビュー
Am amazing place to shop
Am amazing place to shop! My boyfriend was so made up with the watch. Thankyou!
2019年12月12日
自発的なレビュー
I bought a watch for Christmas for my hubby
I bought a watch for Christmas for my hubby. Easy to order, no problems at all and fast delivery, would definitely order from here again and would recommend to others, thank you
2019年12月12日
自発的なレビュー
Great service
After being let down by another supplier I ordered the watch for my husbands birthday. Good communications via email and watch arrived 4 working days after ordering it. No complaints very good service.
2019年12月11日
自発的なレビュー
Received a watch one day later than…
Received a watch one day later than expected. Arrived faulty. Waiting for refund now which will no doubt take time to come through. Disappointed
2019年12月9日
自発的なレビュー
The Watch Cabin からの回答
Hi Nusrat,
I'm sorry to hear that you received your item late.
I can see that your order was placed on Cyber Monday and due to the large volumes of orders we received, it was delayed by one day. I can only apologise for this and can assure you that it's not typical of the service we offer.
Each item is manually checked before it's dispatched, so its very unusual for our customers to receive a faulty watch. However, I will contact our fulfilment centre to ensure that the checks are being correctly implemented.
Furthermore, I have also contacted our refunds department to help expedite your refund.
Thanks for your feedback, and we will use this to improve ourselves in the future.
Once again, I'm sorry that our high customer service standards were not met on this occasion.
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder
The Watch Cabin
Prompt delivery and excellent prices.
2019年12月8日
自発的なレビュー
what I wanted at half the price
Exactly what I wanted at half the price.
Delivered quickly and packed nicely. Hope my son likes it for Christmas
2019年12月8日
自発的なレビュー
Website easy to use watch arrived in a…
Website easy to use watch arrived in a timely manner.
2019年12月8日
自発的なレビュー
Very efficient service
2019年12月7日
自発的なレビュー
Value for money but poor dispatch times and poor customer service
Value for money and prices of the watch I brought was a very good and cheaper then others, how ever when purchasing the watch online there was a count down timer to buy within 5mins for a next day delivery how ever It had taken 3days for it to be processed and delivered, when called to find out what was happening the adviser couldn’t give me any information and only said it was going to be shipped today. I expressed I wasn’t happy but was unwilling to look into why It wasn’t sent the next day. Rated poor for customer service and being misled with delivery times and not kept updated about the watch being delayed.
2019年12月7日
自発的なレビュー
The Watch Cabin からの回答
Hi Duane,
I'm sorry to hear that you were not happy with our customer service.
It's our absolute priority to offer you a great shopping experience and I will do my best to address your concerns.
I can see that your order was placed on 30th Nov, just before our cut off. Your item should have been processed that day, however I can see that it wasn't dispatched until the next working day.
I have chased this up with our fulfilment centre and they have stated that they were unable to fulfil your order on time, due to the large volume of orders we received on Black Friday. I can assure you that this is not typical of the service we offer, and I'm very sorry that we were unable to send your item in time. Moving forward, we shall be making plans to ensure all our orders are fulfilled during Black Friday next year.
I can see that you are a previous customer with us and we really appreciate your trust in us. I shall be sending you a gift voucher as a goodwill gesture.
Thanks,
If you have any questions, then please get in touch and I will do everything I can to help.
James, Founder The Watch Cabin
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