Things Remembered レビュー 

I placed an order in January, and the Things Remembered team contacted me for clarification on an item. Unfortunately, it then took several days to receive a response, which delayed the shipment and caused the order to arrive later than expected.

I placed another order on September 11 and paid for expedited shipping. When I noticed the tracking information was not updating, I reached out on Monday but received no response. On Tuesday, I contacted both email support and chat support. The chat representative assured me the package would be delivered tomorrow and arrive on time. However, the email representative stated that the package had been lost by the carrier.

That explanation does not align with the tracking information. The carrier's records show they never received the package, and I also contacted UDS directly, who confirmed they never took possession of it. Based on the information available, the package appears not to have been shipped rather than being lost in transit.

What is most disappointing is that I receive different information depending on who I speak with, making it difficult to understand what actually happened. The inconsistent communication and lack of accountability have been extremely frustrating, especially considering I paid for expedited shipping.

At this point, I no longer need the item, as it was intended for my coworker's work anniversary party. The event will take place before the package arrives, making the order no longer useful. Given the circumstances, I would appreciate an explanation of what occurred and an appropriate resolution.

This was one of the easiest online purchases I've made in years. I created the glass retirement gift I wanted, created what I wanted the inscription to say, paid for it, and it was here in a few days. I'm quite happy with the look and the feel of the item. I highly recommend this company if you're looking to purchase a keepsake item for your family and friends.

Everything was on point! Tracking was easy and fast delivery. I hope he loves it like I did specializing it for him. Definitely ordering from here again❤️

Terrible service. DO NOT order from them. I ordered a graduation gift, and the processing and shipping times were terrible. I waited almost a month (23 days, to be exact) for my package before I found out it was lost. Then, when I called customer care to ask for another item or a refund, the representative refused and hung up on me. I had to call again and ask for a supervisor. They finally gave me a refund a month later—very bad experience. I will never order from them again.

The order process and delivery were very fast. We received the product in a very nice box and in person the frame is beautiful really nice I am sure my friend mill love it! Thank you !!!

Great gift idea for a 30th Anniversary. I believe the couple will celebrate many more years raising these flutes together.

Super fast shipping and absolutely stunning engraving on the first toast glasses. Things Remembered is the only store/site I have ever used for anything engraved and beautiful bridal gifts for everyone. I ordered on a Friday and had them by Monday. They are perfect and I can't wait to give them as a gift. Thank you.

What a horrible product experience. I used to shop at things remembered for so many years back in the day when they had storefronts.

I often shopped there and got incredible products engraved for my family and friends and still have many of those products myself. Since they closed their doors and went to online only I have never shopped with them and I never will again.

The product that they sold me was not as indicated online for a child/toddler cross necklace. The size is for a grown man, and the quality was subpar.

When I tried to return it, they refused because I had a small engraving on the back. Mind you I understand that part but to false advertise a cross for children and send me a man’s cross and refuse to take it back is just unacceptable.

Extremely disappointed and wish they still had their storefront; because that’s when their quality was high

Paid for express delivery to have an item here before Easter they sent it standard delivery vs express - even though they refund the delivery charge - I now have to take my time to return it to a fed ex store to get a refund because the item will not be here on time!

I wanted to get my daughter and new son-in-law something beautiful, memorable and high quality.
Things Remembered did not disappoint.
This will forever be my go-to for every occasion.
Beautiful, well structured and high quality pieces with fast delivery.
You cant beat that!

Copied Instagram Post from @feedmedougie

To @thingsremembered & @personalizationmall my wife placed an order several weeks ago for these robes as her gift to us for #valentinesday. When received the branding was way misplaced incorrectly. #fail1 @tequilapowell emailed the error with these first 2 pictures. #thingsremembered replied with #apologies and issued replacements. We received them and #fail2 the sizes were switched; wife is supposed to be a M/L and husband is supposed to be XL/XXL but they were opposite. SMH my wife emailed again of the error with pics. Then another apology and replacement issued. Here we are fail3, we received only my wife’s, was right size and correctly branded but mine, husband, was not included. Emailed once again, and the reply was from personalinizationmall (Tanya G) as a rude email that my wife can’t be pleased. We have emailed you both. Send our order as advertised. We do not want a refund, store credit. Execute and do your responsibility!!!!

Quality product, personalized and shipped quickly. Arrived in perfect condition and exactly what we expected and maybe even better.

I ordered the engraved money clip and it’s very small to be $130. Maybe $70 but it’s definitely overpriced. I also ordered the personalized poker set which was engraved and on sale.

I've ordered from them several times, every year it gets worst. The products are cheap looking and the engraving is basically a decal. The lead times are horrible and products delayed, I also understand the days for Holidays are allowed but all they tell you is you should of paid for rush shipping! I'm only miles away from their facility! I've been told it ship will ship tomorrow 3 times now and it still hasn't. I will never order from them again.

**Review for Engraved Corkcicle 16oz Insulated Mug in Burnt Wood**

I recently purchased the Engraved Corkcicle 16oz Insulated Mug in Burnt Wood, and it has quickly become my go-to drinkware for both home and outdoor use. The first thing I noticed was its stunning design. The burnt wood finish gives it a rustic, stylish look that fits perfectly with my kitchen decor.

One of the standout features is its insulation capability. It keeps my coffee hot for hours, which is great for those long work-from-home days. I’ve also used it for iced drinks, and I was happy to see that it kept my beverages cold for just as long. This dual functionality makes it versatile for any occasion.

Additionally, I appreciate the size; 16oz is perfect for a substantial cup of coffee or tea without being too bulky to carry. The handle is comfortable to grip, which enhances the overall experience while sipping.

On the downside, while the engraving looks good, I noticed that it might not be very deep, which makes me question its durability over time. I would be cautious about placing it in the dishwasher, as I prefer to hand wash it to maintain its finish.

Overall, the Engraved Corkcicle 16oz Insulated Mug is a fantastic investment for anyone looking to keep their drinks at the desired temperature while enjoying a stylish design. I would definitely recommend it to friends and family!

Monogram on sock not clear and company unwilling to give a full refund, only offering half the refund or a store credit to purchase another item that's not up to par. I will not order from them again and will be sure to inform others of my experience, if they mention this company's name.

I ordered a customized picture frame online. When I went to checkout they automatically had included a $2.99 picture in the frame and a $7.99 ornament. I unclicked these purchases and proceeded to checkout. When I received my order those items were included and I was charged for them! This is a total scam and should be illegal! I should not be automatically charged for something I did not specifically choose to purchase. Why are companies allowed to automatically add something to your order?!
When I emailed them to complain they said I confirmed the order at checkout so there’s nothing they would do for me. What a crock! I’ll never ever purchase anything from this company or any company that does this!

was easy to order and it did not take forever to arrive

One week before Christmas I decided to order a personalized wooden tray. It arrive on Christmas Eve and is lovely.

The compact mirrors I ordered arrived 2 days before expected delivery. The ordering and engraving process was very easy including check out. I was able to apply a credit (code) on the final sales price. I highly recommend these compact mirrors!