Thor’s Trees レビュー 298

From start to finish and everything in-between an experience without hiccups, job done to my complete satisfaction the guys were quick,efficient and friendly.Everything about Thor trees says professionalism. Used them on several occasions before and will trust them to do a great job...💯..

First time using Thors Tree to prune my apple tree, very professional they did an excellent job on the apple tree, and a good job on cleaning up.
Would recommend them to anyone.

Thank you
Vicky

Great service from our intial quote, given the same day as my phone enquiry, to the team who completed the job. Highly professional, friendly, knowledgeable staff . A fantastic local company and fair prices.

I have used the services of Thor’s Trees many times to cut back trees and shape and trim hedges.
I have always found the work teams to be highly professional, knowledgeable, efficient at their job and do a great clean up too.
The girls in the office are very friendly, efficient and always happy to help with bookings/payments etc.
I highly recommend and I personally would only ever use Thor’s Trees for garden works.

Thors trees were hired to trim back two trees, Willow in neighbours garden and Silver birch in ours as they were blocking sunlight to both gardens.
Quick, efficient, tidy and happy with the end result.
2nd time of using Thors and would highly recommend for future jobs.

An excellent job was done. James and Daniel were amazing. They were very knowledgeable about trees and worked so hard all day. The trees look great as a result. And they did a fantastic job of clearing up. Many thanks.

Excellent job completed by Thors trees, have used 3 or 4 times now, highly recommended.

I recently used Thor's trees to trim a large, overgrown laurel. This shrub required a substantial reduction and the outcome demonstrates the value of using professionals to undertake such a task. Throughout the job the team were careful to check they were meeting my requirements, and were respectful of my garden. They were not only professional but also very personable, and a pleasure to deal with. That was also the case with the way the estimate was conducted and with telephone conversations I had with the office.
I have no hesitation in recommending Thor's Trees.

Very professional from start to finish. We quickly had an appointment, someone came and explained everything with a transparent quote. The team was extremely professional, efficient and clean. Our olive tree needed a good trim and we are very happy with the result. Highly recommended.

We've used Thor's a couple of times now and have been very impressed. They are our go-to people now for tree pruning/management and, recently, stump removal. Professional. Clean. Tidy. Reliable. Quick. Thoroughly recommended.

Excellent service
Very polite and friendly members of the team. Arrived on time and discussed the job details with us. Carried out the tree work professionally and with care.
Thank you Toby and Tom

Been using this company for a while. Very personable to deal with and the tree guys are professional and just very nice. Always do a great job. Thank you
Gill

I received a visit from Ash, who quickly supplied me with a quote to prune a beech hedge and to deadwood an oak tree. The quote was approved and the team from Thor's arrived one week later to carry out the work. The work was carried out quickly and to a high standard. They were all very polite and tidied up everything afterwards. I would recommend Thor's Trees.

Thors Trees team were outstanding on the job. There were some high trees to manage and cut. The team were very polite, respectful, knowledgable and professional and were very conscientious about our property which has no side access. Would highly recommend. We are very happy with their work and will use them again.

Very quick and easy to deal with. Great work and very neat and tidy. Second time we have used them and will use again.

The whole team from Thor’s Trees were super efficient. Seven trees cut and ground down within 5 hours. The whole team made sure the hallway etc was kept neat and tidy by using plastic sheeting. They tidied everything afterwards leaving my garden spot less. I have no reservations whatsoever in recommending them.. very professional and polite throughout…10/10.

Same reliable service.
Cleared the waste.
Good job.

My normal practice is not to leave a negative review for a small business, even when they screw up badly. I make an exception, however, when they "ghost" a justified complaint. Here's what happened - you decide.
1. 2 May -- quote obtained and accepted for 2m crown reduction of pittesporum and trim sides to "neaten". Conservation area planning permission required (and paid for). Planning permission typically requires 12 weeks.
2. Repeated chasing calls required as to whether planning permission had been obtained. Confirmation obtained on 13 September as to whether "we still wanted the work done". (Since we had paid for the planning permission, why wouldn't we?).
3. Work confirmed for 7 October.
4. Thor's employee appears on 7 October saying he was there to "pollard" the plant. He was advised that this was not what was agreed. I then was tied up on a call.
5. 2 hours later -- he had nonetheless pollarded the plant, which looks awful. Service paid for, but complaint e-mail sent.
6. 8 October - received "holding" email saying CEO had been briefed.
7. Thereafter, dead silence including a follow-up email from us on 28 October.

Jan 2025: Subsequent to my review above, I've followed reviews of Thor's Trees and accept that my experience appears to be an outlier.

Absolutely brilliant work my garden looked amazing after definitely recommend.

I needed to get a tree removed, another one transplanted and a fruit tree pruned
Everything about the process was prompt and straightforward
The team who came to do the work, Jack, Ryan and Tyler were efficient and polite and considerate and I could not be happier with the result
The cost was also much more reasonable than I was expecting
Excellent service