TicketCity レビュー 13,143

They suck brought tickets for the timeless tour ;now $500 out of pocket ,would never use ticket fairy again or use them always brought through ticketmaster and ticketek no problems with a refund ,Both the promoter and ticket fairy are dishonest and should pay back everyone's money .

Tardan años en responder, muy mal servicio por parte del soporte de ayuda, ojalá no tenga que comprar con ellos otra vez

I bought over $200 on tickets for a Baseball tournament extremely important for my kid, and on the same date of the event they cancel the order because the seller did sent me the tickets. I ask, what is the guarantee? Why I depend on the seller? How this company allows the deliver on the same date? Why they don't have the tickets on hold at least? We travel for over an hour, and on the parking lot of the event I received the email. My kid was crying and super frustated.

ya les llego sus boletos?

Watch out for scam
In September, I purchased three tickets for the Swan Lake show through TicketCity, for 10/12/24 @ 7:00 PM and paid over $500. I received the tickets by email for the same time and date. But later I received another email telling me that they had changed the time to 2 PM without our consent. They also said I should use the original tickets for the new time meaning 2pm. I called them and talked to an agent, but the agent said she can’t change but will try and let me know, However, nothing happened. I called again, prior to the event and talked to another agent and she said everything is okay for 7pm showtime and will send me a new ticket for the 7 PM show. However, when I opened the new link she sent me, I realized it was the same ticket for 2pm. So, I called back and talked to another agent to confirm that the ticket was good for 7 pm but he said No, the time was 2 pm and he could not change it. I asked him why they changed our tickets time without my consent and I want a refund, he said they don’t give refunds and advised me to “Resell” the ticket. This is not professional, and it is unacceptable that they treat their customers so poorly. They have no right to change the time of the tickets without the ticketholder’s consent. This is called scam. We let American Express to deal with them.

Pesimo, estuve todo el dia esperando mi turno, en la fila en linea, para cuando me tocara me regresara a tomar nuevamente el turno. son un fraude por completo. 😡😡

Para el concierto de prófugos en la CDMX estuve más de 4 horas en la fila virtual y ya cuando según me tocaba mi turno, me regresa a la fila virtual nuevamente.
Un completo fraude

El día de hoy, para comprar boletos para Profugos del anexo en la plaza de toros, me tocó el número 9925 y justo cuando ya iba a mandarme a la página de compra me marca error la página, son un fraude!!!!

Honestly go with StubHub or another ticket reseller. I bought tickets trusting this company. I paid a higher price for a certain section and when the tickets dropped, I had a different section and their customer service could’ve cared less basically said oh well.

Their best advice was to resell them! Honestly, who would pay that price knowing where the section is ridiculous?

I bought tickets on the morning of the concert in the UK. Are this point it was 10 hours before the concert start. At 2pm (8am CST), which was 4 hours before the concert began, I contacted on live chat and was helped by Cameron, who gave me a phonecall to discuss my options as the seller was not confirming the tickets. He found alternative tickets and the difference in office was covered by ticket city, or offered to return my money. I accepted the alternative tickets and received confirmation of this immediately. 45 minutes later, having not had a transfer email, I contacted again on live chat and spoke to Mayank who was able to get the seller to transfer tickets immediately to me. The tickets were in my Ticketmaster account within 5 minutes. Cannot fault the service.

Menchi was fabulous! So kind and efficient in helping me find the best seat and the best deal for the 9 tix I was buying. Always love TicketCity!

We got our tickets a hours before game. I ordered these 4 months before game. 2 days before i was chatting with customer service. They assured me that my tickets would be emailed me before the game. This is a SCAM. They wait until it’s too late to see that they sent the wrong seats. Never again!!! These were not the seats we paid for. We went to Washington to see Nationals v/s Phillies. My grandsons first mlb game. The tickets we got was for the last top row in stadium. We ordered and paid for tickets for the 200 section not 400. We had to buy more tickets and we were able to be in section 100 a few feet from field. Oh and they were cheaper that the bogus tickets we received. BEWARE!!

After purchasing tickets and incurring travel expenses to the event we were informed just hours before the show that the seller couldn't produce the tickets. I would not recommend using ticket city

Leo in Chicago who sold parking ticket said parking pass for yellow lot for today's Houston Rodeo event would be available for pickup by noon. John in customer service said that MIGHT be possible BUT seller has 2 hour before an event to make tickets available. I would not have purchased the parking pass if that were told to me by Leo as I plan to enter the venue much before the entertainment event at 6:45.

My agent Jaime Spanish speaking was absolutely outstanding
Thank you Jaime
And ticket city

RIP OFF - Should be 0 or negative stars
Bought tickets to performance through them by mistake as I was unable to get to the venue directly on my phone. It turned out that they changed double the cost of the venue and with their added fees it came to more than triple the cost. They then went out and bought the tickets directly from the venue (either themselves or via another party) at the normal official prices and sent them to us. I was able to go to the venue directly and saw what happened. They had no tickets in advance. We saw the same seats as being available earlier and then sold. I contacted Ticketcity but no refund as they said the tickets had already been purchased. This is how they do business and I was their mark.
I will make sure NEVER to use them again.

very efficient! Marvin was very helpful!

Getting My Site Back.

Compre 2 boletos para Alfredo Olivas en Orizaba, y me los cobro doble osea cobro 4 boletos y solo recibí en mi correo 2 para imprimir y ya se ve reflejado el cobro en mi tarjeta AYUDAAAAA! A donde me dirijo o qué Onda?? Y el número que tiene la página manda a buzón directo!!!

The ticket order was confirmed by Marvin, then received a call back about replacement tickets. The tickets are incorrect. I’ve been on hold more than 2 hours today. I’ve also tried to chat with Ticket City, and that was a huge waste of time (they told me to try and resell the tickets). Totally inconsiderate