I visited the fabulous Timothy Oulton store at Bluebird where I was greeted by Keelin-- even though I only purchased a few cushions for my living room, she was kind and thoughtful in her advice and pl... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I visited the fabulous Timothy Oulton store at Bluebird where I was greeted by Keelin-- even though I only purchased a few cushions for my living room, she was kind and thoughtful in her advice and pl... もっと見る
企業が回答しました
I bought a beautiful table at the Bluebird Gallery. Keelin was an absolute star! She was knowledgable, friendly and helpful throughout. She has such an infectious enthusiasm for design; a real asset t... もっと見る
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Keelin was so attentive is answering all questions I had when I recently visited the gorgeous bluebird gallery. The products and stories behind each one made the moment so special. Thank you Keelin fo... もっと見る
My experience with Timothy Oulton has been exquisite in its elegance and genuineness. A very rare encounter with a brand. I look forward very much to a reciprocally beautiful friendship with T... もっと見る
企業が回答しました
The story of Timothy Oulton started back in 1976 with an antiques shop owned by Tim's father. As it turned out, Tim had inherited his father's eye for beauty and detail. His innate ability to see artistic value and the essence of perfection in a product's design became the starting point for everything new. Today, that legacy of creativity continues with Tim's son Oli. "We're not purely a design company per se, it's more than that, it's about the craftsmanship, the materials, the story." Tim Oulton www.timothyoulton.com
当該企業による記述

Swatches, Lookbooks and Tearsheets all available upon request
350 Kings Road, SW3 5UU, London, 英国
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Chloe and Rachel very helpful on the call with recommendations and just very lovely people.

Timothy Oulton UK からの回答
Outstanding service from Sam, nothing too much trouble and great help with choices. Truly fantastic experience all round.

Timothy Oulton UK からの回答
We were helped by Sam who was patient and most helpful but not at all pushy giving us time to make a considered decision, this made our experience shopping at Timothy Oulton a great one.

Timothy Oulton UK からの回答
Where to start. What an incredible and inspiring showroom at Tottenham Court Road. So much to look at. The staff are all so friendly and knowledgeable of the products. Special thanks to Keelin for sorting out our purchases and going the extra mile to arrange our deliveries. Timothy Oulton products are top quality and so unique. We will be calling in store again soon. Thanks again for your help Keelin.

Timothy Oulton UK からの回答
Fantastic store with some very interesting and obscure pieces that you wouldn't find in most furniture shops. The staff were fantastic; we were offered drinks while browsing, which made the experience relaxed and enjoyable rather than rushed. The sofa selection was very good and I ended up purchasing one for my new house. I would thoroughly recommend visiting them and can't thank the staff enough.

Timothy Oulton UK からの回答
It was a pleasure dealing with Sam. Even though I’m based in Canada, the whole process was handled very smoothly. He was professional, responsive, and very attentive throughout, making sure everything was taken care of. His communication was clear and thoughtful, and I really appreciated his support. A very positive experience overall, and I would definitely be happy to work with him again.

Timothy Oulton UK からの回答
Great products and service from Sam as always at TO Bluebird building London. We have multiple pieces from TO over the years and everyone has been fantastic and still look as new.

Timothy Oulton UK からの回答
Olivia was wonderful in every aspect. She kept me informed at every stage whilst sorting out my issue and I can't thank her enough. She sent our replacement with a lovely hand written card which was a lovely touch.

Timothy Oulton UK からの回答
Just LOVE the uniqueness of Timothy Oulten furniture and Rachael and Sam we’re a pleasure to deal with.

Timothy Oulton UK からの回答
Simply sublime sums up this store! :) alongside Keelin’s exemplary customer service you will no doubt find your next masterpiece! It was such a pleasure to stumble across this awe inspiring majestical store! Our heartfelt thanks to you Timothy & team!

Timothy Oulton UK からの回答
Where do I start? We were mis-sold a fabric quality by the Timothy Oulton distributor in ANZ, which faded badly within 18 months. We had spent over £8000 on a fabulous new Nest sofa and which now looked like a 15 year-old badly worn piece in a student house! To be fair, we didn't notice the full extent until the sofa was unpacked after a 3 month shipment across the world back to London. On our return to the UK we went to discuss the issue at the TO flagship store in King's Road. The store manager, Chloe, was amazing. She listened fully, she understood the situation quickly, saying that Timothy Oulten would take full responsibility, and would re-cover the sofa at no cost. The original fabric should never have been sold to us, due to the intense sunlight in ANZ, so the fading would always occur. As a result, we were recommended an alternative fabric. It will arrive in 3 months.
So, we are full brand advocates once more! TO need to sharpen up on how they train their international distributors, but for us, the service and customer experience in the King's Road London store was amazing.
5 stars to Chloe!

Timothy Oulton UK からの回答
I had wonderful experience deciding on my purchase from Timothy Oulton. I was fortunate to meet Sam who was working on the day and he was excellent in working with me through my options and ultimately helping me with my purchase ….excited for my new furniture to arrive ! Thank you Sam

Timothy Oulton UK からの回答
Amazing products, knowledgeable and helpful staff who love their brand and make you feel like a valued customer.

Timothy Oulton UK からの回答
Lovely products and great customer service. Super quick response to enquiries both before purchase and after delivery from Keelin.

Timothy Oulton UK からの回答
My partner and I recently visited the London King’s Road gallery and were met by Rachael whom we immediately took to. We looked at several sofas that we wanted to see paired with other chairs which meant re-arranging things, all done with a smile and total professionalism. We settled on a few pieces and went home to measure-up. Over the course of a few days, we received layouts & swatches which Rachael provided for us to make sure we got the measurements & colours right. Her responses to my emails were swift and concise, even on the weekend!
She and gallery manager Chloe even came to the house in Sussex to offer advise to ensure the items would fit.
We couldn’t be happier with our experience and can’t wait to receive the items in our home. The only slight disappointment is the delivery dispatch times. But I suppose one has to view it as ‘good things come to those who wait’.
Thank you Rachael and Chloe for making the experience fun and worthwhile!

Timothy Oulton UK からの回答
I recently purchased a piece from the Tottenham Court store in London, and received truly excellent service from Keelin, who was very friendly, accommodating, and knowledgeable. A wonderful customer experience to complement the wonderful furniture available.

Timothy Oulton UK からの回答
Sam was excellent throughout the entire process - consistently responsive and patient with all my questions about measurements, configurations, fabric options, and delivery timelines. Buying made-to-order furniture is an investment, and you want to get it right. Sam took the time to walk me through different layout options, arranged a professional access check to ensure delivery would work for my space, and provided clear guidance every step of the way; would highly recommend working with him.

Timothy Oulton UK からの回答
It has been a delight in dealing with Rachael, great customer service and a pleasure to speak with. A quality product accompanies the excellent service.

Timothy Oulton UK からの回答
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