I hadn't used Toolchimp before although I purchase quite a lot of power tools. There was a bit of a delay with the supplier of the product that I had ordered but the sales advisor (Dave) kept me f... ãã£ãšèŠã
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Bought an einhell impact drill with 2 batteries, and price seemed too good to be true. Was also very sceptical after reading some reviews, but thought if I pay by PayPal, then at least I'm reaso... ãã£ãšèŠã
Order sorted after dpd ruined yet another simple delivery. Toolchimp replied to emails and calls multiple times, really good customer service. Sent order out again to clean up after dpd failed there... ãã£ãšèŠã
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Items didnât get delivered told a couple of different reasons after waiting nearly 2 weeks A call would of been more productive rather than myself calling them just to be told they were damaged b... ãã£ãšèŠã
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ToolChimp boasts over 25,000 product lines from respected manufacturers across the world delivered to your door. We have a UK Based Office & Call Centre. Our office is open from 9am till 5:30pm Monday through to Friday. We are UK based and will help with any issues or questions you may have. Our friendly staff on the customer service team are able to assist with any problems or questions you have either on the phone or via our live chat which is active between working hours. There are real people behind the chat who are ready to deal with any issues immediately as they would normally over the phone.
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Unit 21, Earls Colne Business Park, CO6 2NS, Earls Colne, Colchester, Essex, è±åœ
- 01376 346 197
- info@toolchimp.co.uk
- www.toolchimp.co.uk
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Once ordered (tacwise finishing nails)âŠ
Once ordered (tacwise finishing nails) part of the order came and after contacting the supplier the final part of they order arrived
Quick delivery and arrived on time
A1 Service
Great price with super speedy accurate delivery. Highly recommend. Thank you
Items didnât get delivered told aâŠ
Items didnât get delivered told a couple of different reasons after waiting nearly 2 weeks
A call would of been more productive rather than myself calling them
just to be told they were damaged before they were sent out
Donât waste your time
Wrong size was too small but got £10âŠ
Wrong size was too small but got £10 refund which was a kind jester from supplier
ordered 3pm Sunday received order 10âŠ
ordered 3pm Sunday received order 10 am tuesday
From ordering the item to delivery 2âŠ
From ordering the item to delivery 2 days
Can't ask for better.
Dispatched quickly and exactly the itemâŠ
Dispatched quickly and exactly the item advertised and required.
Very well packaged.
Thankyou Toolchimp
Appears to be exactly what I ordered
Appears to be exactly what I ordered. Not used it yet but will get good use of it.
Not packed properly (underneath only)
Not packed properly (underneath only). Result: staple variety blister pack split open and a 3d puzzle of broken staple strips to try to re-assemble.
Excellent service and price
There was something missing in theâŠ
There was something missing in the delivery... They sorted it out thanks
Poor delivery experience
Unfortunately had a really poor delivery performance. Had no updates on dispatch until I chased and then it apparently had got lost. Eventually got a delivery date but courier didn't attempt delivery stating that we were closed but in fact someone was available the whole time. Again no information until I chased. Hopefully it will arrive on next attempt as I need the item.
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