Please do not book a flight with this airline! They try to rip you off. We wanted to check in our luggage, and the lady at the counter first insisted on weighing our carry-on bag. Suddenly, t... ãã£ãšèŠã
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I would give 0. I booked a flight with booking.com while in Indonesia. Not even a week later, my family and I suffered a 7.7 earthquake while in Riung on Flores Island and were urged to immediately le... ãã£ãšèŠã
This Airline is a freaking joke. First we get booked on another flight, just a few hours before our actual flight. Then for this flight they call us to Board, but the crew wasnt even there yet. So s... ãã£ãšèŠã
I travel every two weeks to Bali where I live . TransNusa is by far my preferred Airline . Cheap flights, Staff are always kind and considerate, Presently a free 20 kilo bag . Unbelievably normally th... ãã£ãšèŠã
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Extremely Disappointing Experience â Unattainable Connecting Flight and No Refund
I booked a two-leg journey with TransNusa, but due to their scheduling error, the second leg was moved ahead of the first, making it impossible for me to complete my trip. Despite multiple attempts to contact customer service and repeated requests for a refund, I received no timely or helpful response. The lack of accountability and communication has been incredibly frustrating and has caused significant inconvenience and financial loss. I would not recommend TransNusa to anyone seeking reliable service or customer support.
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