AVOID AVOID
Exactly the same experience as everyone else. The cost of booking through the website is significantly more than paying through aggregators/hoteliers/airlines etc direct. Its a lovely idea for a gift, but unfortunately it has no value.
Even after all of the that when we arrived at the hotel although they had us booked in the Hotel could not retrieve the payment from the voucher code so we had to pay again . We tried to contact them but it was after 5-30 so telephone unmanned the emergency number they advertse does not work . I am in the process of trying to get a refund this I have been told can only be done by email and can take over 28 days . I have no faith in them at all.
AVOID AT ALL COSTS

