Prompt delivery,excellent quality of gifts and well packed.All friends have been delighted by their boxes.Looking forward to my birthday advent calendar to start next week.So glad I have found this fa... もっと見る
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My second subscription box was a lovely theme and beautiful colours, but I was a bit disappointed with some of the items. I really enjoyed the Coco cubes, very tasty!. The hair wrap will be very usefu... もっと見る
企業が回答しました
Good choice of products to choose from. It’s a shame a little candle or some hand cream wasn’t available to pick at the time. But overall there’s a really thoughtful selection of items. Recipient said... もっと見る
I absolutely love treatbox. I love the quality of the products and the amazing value for money. I have been purchasing from treatbox for the past year and im never disappointed, even if its a small tr... もっと見る
企業が回答しました
企業情報
当該企業による記述
A thoughtful gift for every moment…🤍 TreatBox an independent business founded in 2017 - Curate beautifully packaged and perfectly put together letterbox-friendly boxes. Build your custom gift box and send it directly to your loved one or let us surprise you at the start of each month with our monthly subscription boxes. The ultimate in thoughtful gifting.
連絡先
1 Maunsell Road, , TN38 9NL, St. Leonards-on-Sea, 英国
- 01424552410
- zoecharlton@treatboxuk.com
- www.treatboxuk.com
4.6
優良
1572件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 95％に回答しています
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Box of love
What an absolute smasher this months box was, filled with the most gorgeous Paris themed surprises. Loved every piece!
2026年2月5日
自発的なレビュー
TreatBox からの回答
Hi Nina,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you loved your February TreatBox!We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Great Pyjamas
Received Treat Box's cotton PJ's for Christmas, liked them so much, I purchased another in the sale.
Easy ordering and quick delivery from TreatBox. Very pleased
2026年2月8日
自発的なレビュー
TreatBox からの回答
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you loved your pyjamas and TreatBox, and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts, including our cosy pyjamas - that our customers love.
Thank you for making our day! TreatBox 💗
Monthly box of self care
I have subscribed to the monthly box on my 2nd month and it has not disappointed. As a busy full time working mum it's nice to come home and find a box of self care waiting for me full of lively surprises. The socks are so soft. There's items I wouldnt try that I have found to really like.
2026年2月2日
自発的なレビュー
TreatBox からの回答
Hi Lisa,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you are loving your Monthly TreatBox! We always love hearing that our customers are happy and we are so pleased that you are treating YOU!
It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
Excellent, delivered on time and well received
I sent a number of boxes out to members of my team as recognition for a job well done, and they loved them! I had lots of them exclaim how delicious the cookies were, and overall they just loved the gift. Delivery was quick and on time, highly recommend ! My only comment would be, please do a cheaper version of the build your own! With so many to buy my budget per box is not big enough for a build your own, but I can't send out the same box over and over again, so I will run out of choice.
2026年1月26日
自発的なレビュー
TreatBox からの回答
Hi Sabrina,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that your Team loved their TreatBoxes! We really appreciate your feedback about gifing for a larger corporate team. We do offer a corporate gifting service, which means we are able to help you curate boxes for all budgets and occasions! If this is something that you might be interested in for the future, please pop us an email at gifting@treatboxuk.com.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Such a lovely box
Such a lovely box. Got as a gift for my best friend and she loved it. Will be my go to for everyone’s birthdays now
2026年2月1日
自発的なレビュー
TreatBox からの回答
Hello 👋
Thank you so much for taking the time to leave us your review!
We always love hearing that our customers are happy, and it brings us so much joy to see you spread happiness to others as well!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
The birthday box was not what I…
The birthday box was not what I expected. It was amazing to open them all up and see the items that I been sent
2026年2月2日
自発的なレビュー
TreatBox からの回答
Hi Gemma,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you were surprised by the items in your Mystery Birthday TreatBox! It means so much to us that you love your experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
I have just received my February…
I have just received my February subscription box, WOW! What a brilliant selection this month, smells gorgeous with the melts ( nearly ate them ). I am over the moon, and i am sure all the other members will be too. Love everything you have created for this month.
Thank you TreatBox .
Ronnie.
2026年2月2日
自発的なレビュー
TreatBox からの回答
Hi Veronica,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you love your February Monthly Box! Our Macaron Wax melts certainly do look good enough to eat.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Beautiful and great quality
I’ve had a treat box myself and ordered for other people and none have disappointed. They’ve all arrived on time and been so beautifully wrapped and boxed. They’re a pleasure to open and such good quality items. Customer service has been awesome too
2026年1月23日
自発的なレビュー
TreatBox からの回答
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Disappointed from buying 6month in…
Disappointed from buying 6month in advance treats. Treat box advertise lovely snacks and cute trinkets, unfortunately ive recieved mostly bits of paper, card like notepads and "mindful cards" and inedible things like "chocolate covered lily seeds"? Ive never once received just a normal chocolate bar or popcorn or something! Once I did get a stroopwaffle. But you pay essentially for socks. Very expensive to not like 70% of the box each time, you probably get way better items from individual boxes. Obviously the subscription is somehow inferior
You also may end up with some sort of little pouch, which is nice, like a small make up bag, but then the next month you get exactly the same thing with a different pattern. You never get mugs or pjs etc Cost me a lot up front. Won't be doing it again.
2026年1月31日
自発的なレビュー
TreatBox からの回答
Hi there,
Thank you so much for taking the time to share your honest feedback, we really do appreciate it, even when it’s hard to hear.
I’m genuinely sorry that the boxes you received didn’t feel like good value or match what you were hoping for. Our aim with the subscription is to create a mix of thoughtful self-care items, stationery, accessories and a small sweet treat, rather than a traditional snack box. That’s why you’ll see things like mindful cards, notepads, socks and lifestyle pieces alongside occasional edible items such as stroopwafels or artisan treats. I completely understand though that if you were expecting more classic snacks like chocolate bars or popcorn, the selection would have felt disappointing.
We also try not to repeat items, but some popular products (like our TreatBox socks) do appear in different designs across the year, which we understand may not be perfect for everyone, thank you for flagging that, it’s really helpful for us to review how we plan future boxes.
Thank you again for giving us a try and for being so open with your experience. We’ll take this on board to make the subscription better going forward.
TreatBox からの回答
Hello 👋
Thank you so much for taking the time to leave us your review!
We’re thrilled to hear that you enjoyed your TreatBox and that it brought a smile to your day. Creating memorable and thoughtful experiences is what we strive for, and it’s incredibly rewarding to know we’ve achieved that for you.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Amazing customer service
Amazing customer service and the products were perfectly spot on to what I is described on their website.
I had an issue caused by the delivery service and treat box responded to my inquiry within 12 hours and had a new box sent out the same day. 10/10
2026年1月26日
自発的なレビュー
TreatBox からの回答
Hi Recep,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that you found our products as lovely as they look on our website! It's so good to hear that our Customer Service Team were able to help you quickly and efficiently.
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Really pleased with the treat box
Really pleased with the treat box, this was a birthday present and recipient loved it. Thanks to the team who helped me when I had a problem with adding to my cart. Soon sorted.
2026年1月14日
自発的なレビュー
TreatBox からの回答
Hi Tina,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad that the recipient loved their TreatBox. We are happy to hear that our Customer Service Team was able to help you quickly!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Fabulous little treats to yourself once…
Fabulous little treats to yourself once per month.
2026年1月2日
自発的なレビュー
TreatBox からの回答
Hi Angela,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad that you are enjoying our Monthly Subscription Box, we think treating yourself is so important!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Another amazing treat box
Another amazing treat box! I chose a pick your own box for a family birthday present. The choice of items was amazing with so brands I knew and some independent brands also. Adding on a don’t open until your birthday sticker is another little detail go above and beyond with!
2026年1月9日
自発的なレビュー
TreatBox からの回答
Hi Miss Allison,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy that you loved our Build Your Own Box for a family Birthday. We really do put so much effort into sourcing products for our boxes, we are so glad that you loved them!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
All around wonderful!
The products are brilliant. I love the advent calendars and birthday countdowns. They contain a wonderful mixture of items that are all beautifully wrapped. I just have to keep coming back.
2025年12月1日
自発的なレビュー
TreatBox からの回答
Hi Ellan,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so happy to hear that you love our Christmas and Birthday Advents!
Your kind words mean the world to our team and motivate us to continue curating special gifts that our customers love.
Thank you for making our day - TreatBox 💗
Very happy
Very easy to select the bits I wanted in the box. Good communication and arrived on time. Not seen inside as it’s a gift for friend.
2026年1月15日
自発的なレビュー
TreatBox からの回答
Hi Kerry,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that you found our website easy to use. We hope that your friend loves their TreatBox!
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
An amazing find
An amazing find. I was looking for something to brighten up my friend’s day as she has been going through a tough time. I picked my own box with the 10 goodies. I was highly impressed but most importantly my friend that received it was beyond delighted and it really brightened up her day. I have ordered two boxes in 48 hours and this is now my go to place.
2026年1月17日
自発的なレビュー
TreatBox からの回答
Hello 👋
Thank you so much for taking the time to leave us your review.
We always love hearing that our customers are happy and we hope that it helped send lots of love to your friend in such a hard time.
It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Birthday box
Ordered a treat box for my friends birthday, I haven’t seen the box myself but she loved it.
2026年1月17日
自発的なレビュー
TreatBox からの回答
Hi Valerie,
Thanks so much for taking the time to leave us a review, we really appreciate it. We are so glad to hear that your friend loved her TreatBox. It means so much to us that you had a great experience with TreatBox and we want to thank you for supporting us.
Thank you for making our day - TreatBox 💗
Awful customer service
Awful customer service. "24 hour" delivery was around 4 days late. Treatbox blamed Royal Mail and refused to do anything unless I asked the recipient (not me, they were a gift) to send the box back. Useless.
By way of an update, Treatbox seems unable to comprehend that the gift was not sent to me, but to the recipient of the gift, and also will only accept a refund if the biscuits are re-sellable. This raises the question of how many other people have received and returned the same biscuits I sent to my friend. Weird.
In response to the latest claim that Treatbox has tried to be transparent, I would observe that the company is still telling me barefaced lies about unspecified "UK Consumer Regulations" that mean they are not allowed to offer refunds. To be absolutely clear, that is total nonsense.
Awful, awful company.
2026年1月21日
自発的なレビュー
TreatBox からの回答
Hi Neil,
Thanks so much for taking the time to leave us a review.
We’re really sorry to hear how disappointed you were, and we completely understand how frustrating it is when an order doesn’t arrive as quickly as hoped, especially when it was intended as a thoughtful gift.
We genuinely did try to support you throughout and reviewed the situation carefully, including at management level. The order was sent using Royal Mail Tracked 24, which usually arrives the next day but isn’t a guaranteed service, and unfortunately there was a delay once it was with the carrier.
As the parcel was ultimately delivered, our standard process is to offer a full refund once items are returned to us. We appreciate that this wasn’t the outcome you were hoping for, and we’re sorry that it added to your frustration.
We always aim to be fair, transparent, and kind in how we look after our customers, and we’re genuinely sorry that this experience didn’t feel that way for you. Thank you for taking the time to share your feedback.
Thank you so much - TreatBox 💗
I just love the concept of having a…
I just love the concept of having a surprise treat every month. I love the cuteness and the coziness of the treat box, the quality of the products and attention to details.
2026年1月18日
自発的なレビュー
TreatBox からの回答
Hi Magali,
Thanks so much for taking the time to leave us a review, we really appreciate it! We are so glad to hear that you love receiving your Monthly TreatBox Subscription, we are so glad that you find them cute and cosy!
Thank you for making our day and for being a loyal customer of ours.
Thank you for making our day - TreatBox 💗
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