Very very happy, Mark was brilliant. Explained things very well, happy with savings so far and look forward to winter and the system helping me run my heat pump on octopus cosy tariff. Install team h... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Install was done tidily, they were there for hours and didn’t feel rushed, they took their time. All the guys from tres energy have shown consideration and been courteous. Happy with savings so far, a... もっと見る
Mark soon diagnosed problem with heat pump power usage more than batteries could provide and recommended a solution. Install team were neat and tidy.
The installation was very neat and tidy. Riz the assesor was very knowledge at explaining the system to us. We can see the monitoring which is helpful, and benefits from the batteries. Now we are incr... もっと見る
企業情報
当該企業による記述
We are a family run business with a combined 30 years of experience in renewable energy products and home improvement. We work to keep up to date with current product release to ensure our customers receive the best systems available. Our main goal is to take care of our customers, we offer a 24 hour phone service if they’re having any issues and we monitor their systems to make sure things are working correctly. Many times we have found issues before customers and resolved it free of charge. Our team take pride in their service, from the first conversation up until installation and follow up after. We make sure our installation team are quick and efficient.
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The installation was very neat and…
The installation was very neat and tidy. Riz the assesor was very knowledge at explaining the system to us. We can see the monitoring which is helpful, and benefits from the batteries. Now we are increasing more capacity to our system looking forward to more reduction
Very very happy
Very very happy, Mark was brilliant. Explained things very well, happy with savings so far and look forward to winter and the system helping me run my heat pump on octopus cosy tariff. Install team have been really good, I look at the monitoring 3 times a week.
Mark soon diagnosed problem with heat…
Mark soon diagnosed problem with heat pump power
usage more than batteries could provide
and recommended a solution. Install team were neat and tidy.
Tyler has been very informative and…
Tyler has been very informative and very comprehensive
Very good service all around
Very good service all around, great aftercare by Tyler
Satisfied customer
Satisfied customer, work Carried out efficiently, Tyler has been plesant to deal with
We had two pylons installed 15 months…
We had two pylons installed 15 months ago, very satisfied with the outcome, Mark visited to complete a review and identified benefits of increasing the pylons by 2, to help us and the home to be self sufficient. Original Install team were efficient and friendly.
Tyler was very friendly and helpful
Tyler was very friendly and helpful, very glad he’s come back to explain all the things we seem to have missed
Install was done tidily
Install was done tidily, they were there for hours and didn’t feel rushed, they took their time. All the guys from tres energy have shown consideration and been courteous. Happy with savings so far, and Mark has explained clearly how these can be further enhanced on our review.
Great experience
Very pleasant staff Tyler and the installers. The installers were very knowledgeable and clean and tidy. Very happy with the installation and the service.
Checked system
Checked system, everything okay, explained benefits of squirrel pod fully, and pleased with the benefits and happy to go ahead with this change and enhance our future savings on our electric bill! Mark was very helpful and pleasant as he always is.
Clean efficient job
Clean efficient job, systems working very well, are electric was £1.25 in one month just from the cost of electric, also received follow up visits from Tyler
Tyler was helpful
Tyler was helpful, honest and straight forward with everything we needed
Very happy with installation
Very happy with installation, everything is working well and good follow up visit from
Tyler
We are no longer dealing with Tres…
We are no longer dealing with Tres Energy.
Mark is a smooth talker but not technical, the 2 hour sales pitch was very wearing but I asked certain questions which were confirmed. Mark left quickly without leaving documentation as we didn't take the offer there and then (£8.6k for 9kw battery, inverter, gateway - IF we wanted solar panels £10k+ addition).
We chose the battery method. Install was booked very quickly but as didn't accept the initial offer on the day of the quote it seemed to completely mess up their system.
No contract received before install, phoned office with installers outside to confirm if I should let it go ahead as no contract. Yes. They installed.
2 days later we received the contract. A large portion of the sales talk was not included in the contract. The battery was not charging - We found out this was due to us not accepting the offer on the initial quote.
After enquiring, a week after install we finally received a call 'we can talk it through over the phone'. They are not cheap and their customer service is a large part of their pitch. For us, as we didn't accept on the day of the very extended sales pitch/quote it meant the CS was nothing like promised.
Luckily due to office delays we hadn't signed a contract, after discussion all was removed and everything for the initial deposit refunded - hence 2 Stars. They put everything back as it was but I would never recommend them to someone looking at Solar.
Very pleased with the battery and…
Very pleased with the battery and installation. Already noticed a lot of savings on our bills. Riz was very knowledgeable. Pleasant process going through it all, we highly recommend
Nice company to talk to
Nice company to talk to, they have set everything up and system seems to be working well. Mark has been very thorough in explaining everything and selling the product to get the system finished.
Explained everything brilliantly
Explained everything brilliantly, install team were brilliant and nice guys, happy with the install. Mark has been brilliant at explaining everything, had patience with us and happy with the results so far. Review complete would recommend.
Very helpful and friendly
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