Tropical Wholefoods ロゎ
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Tropical Wholefoods レビュヌ 

218
•
TrustScore 5段階評䟡の4.5

4.7

フィットネスず栄逊のサヌビス
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5぀星のうち5の評䟡

Delicious fruits They came promptly and were well packaged. We use them for snacking and baking and keep a ready supply. It is great to be able to buy these sundried fruits, without preserv... もっず芋る

5぀星のうち5の評䟡

There aren't enough superlatives to praise Tropical Wholefoods adequately! Simply put, they're perhaps the best company and bunch of people I've ever had the pleasure of dealing with. They produce a... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I've used Tropical Wholefoods for many years, initially as a teacher, taking children to their factory unit. The quality of dried fruits is excellent, at a reasonable price. Delivery is always quick a... もっず芋る

5぀星のうち3の評䟡

I cannot fault the delivery which arrived well before scheduled day, nor the pineapple which is good and for which I'd have given 5 stars, except that the dried fruit were in 2 plastic bags, one bag c... もっず芋る

䌁業が回答したした

䌁業情報

  1. フィットネスず栄逊のサヌビス
  2. ・
  3. 薬局

さたざたな倖郚゜ヌスから提䟛された情報

The home of Fairtrade and Organic dried fruits, nuts and snack bars. We have won lasting markets for developing country farmers for more than 20 years. We pay fair prices in advance, develop and market farmers' products, run our own UK factory and share useful technology and experience with our overseas partners.

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4.7

優良

TrustScore 5段階評䟡の4.5

218件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(218)

過去12か月のレビュヌ数: 0件

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5぀星のうち5の評䟡

Love this company and its products

I have bought products from Tropical Wholefoods ( and it's constituent companies) almost since the company was founded. Always excellent and now I can buy boxes of energy bars online, I am very impressed. The delivery was quick, information was good and the bars are delicious - thank you. Off on a trek to Everest base camp and these will be my daily morning and afternoon snacks. Perfect.

2019幎9月13日
自発的なレビュヌ
5぀星のうち5の評䟡

Chewy dried banana

The chewy dried banana was very sweet. My children enjoyed it! Highly recommend to an alternative to fresh fruit on car journeys etc.

2019幎7月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Tropical Wholefood bars are awesome!

I would give Tropical Wholefood bars 10 stars if I could. They are AWESOME!

2019幎6月27日
自発的なレビュヌ
Tropical Wholefoods ロゎ

Tropical Wholefoods からの回答

Thank you so much for your review! You can only give a great service if you have great customers - 10/10 for you!

5぀星のうち5の評䟡

Always excellent service and quality

Been ordering from Tropical Wholefoods for few years NOW. Always very pleased with the quality of products. I have love their dried bananas, mangoes and pineapples. The staff is always very helpful too. Def would recommend it.

2019幎6月27日
自発的なレビュヌ
Tropical Wholefoods ロゎ

Tropical Wholefoods からの回答

Thank you Neringa - your long term support is so appreciated!

5぀星のうち5の評䟡

Excellent

The customer service was great. The items were packed and shipped promptly. It arrived on as expected. The banana chips were nice.

2019幎6月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Absolutely amazing service

Absolutely amazing service! At first I was a bit wary due to the simplicity of the website and the fact the it didn't ask for my addres when I paid with paypal (took paypal address automatically - make sure it's the correct adddress before ordering) though the dry fruit that I ordered arrived on time and were absolutely delicious. Definitely will be buying again!

2019幎5月23日
自発的なレビュヌ
Tropical Wholefoods ロゎ

Tropical Wholefoods からの回答

Thank you for taking the time to feedback - we look forward to your future custom!

5぀星のうち4の評䟡

Not enough communication with regard to


Not enough communication with regard to the delivery.

2019幎5月14日
自発的なレビュヌ
Tropical Wholefoods ロゎ

Tropical Wholefoods からの回答

Thank you for taking the time to feedback. We rely on Royal Mail for smaller orders and DPD for larger orders, both with track and trace service options and, with DPD exclusively, an 'in-flight' tracking option providing a 2-hour window for delivery to avoid waiting in all day - all in hopes of providing as much convenience as possible to our customers and without charging for delivery. Tracking numbers are sent on to customers as soon as possible once the order has shipped. I would be keen to hear more about your experience so we can see what may have gone wrong. Please can you contact rachel@tropicalwholefoods.com with more information? Thank you for helping us improve our services.

5぀星のうち5の評䟡

Great value products

My only suggestion is that you don’t need to send your lower-value packages by registered post. Going to collect stuff from the Post Office because a package requires a signature is a real hassle

2019幎5月3日
自発的なレビュヌ
Tropical Wholefoods ロゎ

Tropical Wholefoods からの回答

Thank you so much for taking the time to feedback and I am sorry to hear of the inconvenience caused to you. It certainly would be cheaper for us not to send by recorded delivery (especially as we offer free shipping so every little helps!). Unfortunately, the service provider we use for lower-value packages has misplaced items that were not sent on a tracked service when we used to do this some years ago. The cost of re-sending missing orders really started to add up. It also makes defending ourselves against claims made through PayPal really difficult when we don't have proof of delivery. I hope this explanation helps you to understand why we use recorded delivery options - our aim is always to provide the best and most convenient service for our customers and I'm sorry we miss the mark for you on this one.

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