TSL Heating & Plumbing レビュー 

62
•
TrustScore 5段階評価の5

4.8

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5つ星のうち5の評価

Jessica in the office was very helpful and quick to respond to questions re a new boiler required. I had 3 quotes and they were the cheapest, not by much, but in these days every little helps, an... もっと見る

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5つ星のうち5の評価

After years of trying to find someone to change out a shower cartridge, I found the correct part and TSL fitted it no drama. The plumber was on time, polite, efficient, tidy and the price charged... もっと見る

5つ星のうち5の評価

TSL heating and plumbing are a very good, professional company who recently carried out work on a faulty bath. Helen in the office was very helpful and Mike fixed the problem quickly and efficiently.... もっと見る

企業が回答しました

5つ星のうち5の評価

Used TSL for about 18 months now, been renovating a house, needed new boiler/hot water tank, new rads throughout/ change weird old pipe work etc.... they also fitted a bathroom and ensuite. Personally... もっと見る

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企業情報

  1. 配管工

さまざまな外部ソースから提供された情報

Welcome to TSL Heating and Plumbing, We specialise in central heating, boiler installation & repair, plumbing services in Newport & surrounding areas.


連絡先

4.8

優良

TrustScore 5段階評価の5

62件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.8

すべてのレビュー

(62)

過去12か月のレビュー数: 3件

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5つ星のうち5の評価

Excellent service from TSL, new boiler installed.

Jessica in the office was very helpful and quick to respond to questions re a new boiler required. I had 3 quotes and they were the cheapest, not by much, but in these days every little helps, and with such good reviews I chose TSL.
They arranged installation within a few days as I had a broken boiler.
The Engineer turned up at 9.30 am, very polite and helpful, left at 6.30 pm, worked constantly. He couldn’t quite finish the installation so Jessica arranged for a 2nd visit the next day to complete the job.
Would have no hesitation in recommending TSL.

2026年10月16日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you Sally for a great honest review.
Best Regards
TSL

5つ星のうち5の評価

After years of trying to find someone…

After years of trying to find someone to change out a shower cartridge, I found the correct part and TSL fitted it no drama.

The plumber was on time, polite, efficient, tidy and the price charged was better than I expected.

Next time I need a plumber, TSL will be my first call. Thanks TSL!

2026年9月9日
自発的なレビュー
5つ星のうち5の評価

⭐⭐⭐⭐⭐ Excellent Bathroom Refurbishment…

⭐⭐⭐⭐⭐ Excellent Bathroom Refurbishment – TSL
We are extremely pleased with the bathroom refurbishment carried out by TSL, which included replacing our bath with a modern, accessible walk-in shower. From start to finish, the whole experience has been excellent.
The TSL team were professional, courteous, hardworking and respectful, and took great care to ensure that the work was completed to a very high standard. They kept us informed throughout the refurbishment, listened to what we wanted and were always willing to discuss any questions or small details that arose along the way.
We would particularly like to recognise Julian Gary and Rhys, whose exceptional dedication, hard work cleanliness and attention to detail really stood out. They worked incredibly hard, often going the extra mile to make sure everything was completed properly. Their pride in their workmanship was evident, and they were unfailingly helpful, considerate and pleasant throughout what could otherwise have been quite a disruptive process.
The transformation from a bathroom with a traditional bath to a safe, practical and attractive walk-in shower has made a tremendous difference. It is not only much more accessible and future-proof, but also looks fantastic. The quality of the workmanship and the care taken with the finishing touches have given us great confidence that the bathroom will serve us well for many years.
A very big thank you to the whole TSL team, and especially Julian, Gary and Rhys, for your outstanding workmanship and commitment. We would have no hesitation in recommending TSL to anyone considering a bathroom refurbishment, particularly where accessibility and quality workmanship are important.
★★★★★ Highly recommended.

2026年9月21日
自発的なレビュー
5つ星のうち5の評価

TSL recently carried out work on our bathroom and toilet

TSL recently carried out work on installing a walk in shower and tiling our toilet. The work was carried to an exceptionally high standard. The TSL team were extremely professional, punctual, polite and kept us informed of every aspect of the progress on the works. Indeed, all the staff were very personable and a delight to have in our house. If you are looking for a company to carry out improvements to your home look no further than TSL. I would have no hesitation in recommending TSL.

2025年9月11日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Mr & Mrs Jermyn thank you for taking the time to leave a great review for us.
Many thanks
TSL Heating & Plumbing

5つ星のうち5の評価

Great attention to detail and customer care

A slight mishap causing a brick to break. They returned and did a first class repair, replacing the broken brick and completed an excellent job. Many thanks for your work.
Shan and Phil, Usk

2025年6月4日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Both thank you for your review it is much appreciated. Best Regards TSL Heating & Plumbing.

5つ星のうち5の評価

Excellent service

An other yearly service and a few small jobs done. Excellent as always, First-class communication as always.

2024年11月22日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thanks for leaving a great review.
Many thanks.
TSL Heating & Plumbing

5つ星のうち5の評価

Excellent service from first to last.

Excellent service from first contact to completion and commissioning of new gas boiler installation. Office staff were friendly and very helpful. Engineer involve in the work was pleasant, tidy and very thorough in every part of the job, from removal of old boiler to commissioning of new one. We could not have asked for anyone better.

2024年10月7日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Mr Tomkins, thank you for taking the time to leave a review it is much appreciated, we will pass on your praise to the engineer and all involved. Thanks again from TSL Heating & Plumbing

5つ星のうち5の評価

100% Job satisfaction

The only company we will use and the only one we would recommend. They are friendly and helpful from reception to the Plumbers. They protect flooring before they do work and take their boots off, treating your home like their own. Competitive prices and 100% job satisfaction. Can not praise Darren, Rhys and the whole team enough with the gratitude we have for them

2024年10月11日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Mr Norman thank you for your great review. We appreciate the time you have taken to write this and will pass on your praise to all involved.
Best Regards
TSL Heating & Plumbing

5つ星のうち2の評価

Money money money.

Money money money.. and the easy jobs that’s what this company is all about. We had an ongoing issue with high temp resets mainly when using the hot water and the expansion vessel needed changing (I supplied). TSL made my wife pay £364 before the engineer had left the house for 3hours labour/diagnostics and left the job with a new leak. Just received a quote for works to be carried out with a follow up call. Granted this is an old boiler but it’s just a basic system. The work amounts to changing a 3 way diverter valve and two new oil supply hoses at an additional £595. The reason I’ve given 2 stars is that they did kindly come back to fix the leak.

2024年3月14日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Mr Green we are not surprised by your review after our recent experience with you.
You had booked in the work with our office and explained what work you required, you were provided with the costs for oil engineers which were accepted and an appointment was scheduled.
When our engineer arrived he explained to your wife that it would not be wise to carry out any work on your Camray 5 oil combi boiler due to its age and condition, she did not accept this advice and asked that the work still be carried out. The engineer completed the work that was instructed and collected payment as agreed, the boiler was left working but it still required other parts which we then quoted for, we did not diagnose any faults previous to this visit, this we assume was by yourself as you had already purchased and supplied the parts for us to fit, the boiler did not look like it had been serviced recently either.
The next day we came in to read a derogatory, abusive and threatening email from you, we tried to call you but could not get an answer, we still sent an engineer to your property immediately that morning, the engineer found a leak not related to our work and we advised without any charge.
We took a call from you later that morning where you requested a quotation for a new oil combi boiler, we advised you that we would no longer work for you due to your email and unfriendly approach to us. We did have gas safety work that you booked in for your holiday lets the following week which we also cancelled.
We are not a company that is just about money and easy jobs as you have stated, we have morals and try our best for customers.


5つ星のうち5の評価

TSL heating and plumbing are a very…

TSL heating and plumbing are a very good, professional company who recently carried out work on a faulty bath. Helen in the office was very helpful and Mike fixed the problem quickly and efficiently. A written quote was provided quickly and the job was reasonably priced. I'd definitely recommend them and will be using them in future. Really nice to deal with a company who has old fashioned values.

2024年2月15日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Caroline, thank you for taking the time to leave a great review it is much appreciated, the positive feedback will be passed onto everyone. Best Regards TSL Heating & Plumbing.

5つ星のうち5の評価

I have used Tsl plumbing

I have used Tsl plumbing, Cwmbran, several times now for servicing and repairs. Each time a different Engineer comes out and each time the service is fantastic. Their honesty is 2nd to none. When having a service, I pointed out a leak that I had noticed which turned out to be a loose tap. They could’ve easily charged me for a false repair but didn’t. He showed me what it was, and Tightened it up, said job done and carried on with the service. 100% trustworthy and reliable. Many thanks

2023年10月12日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you for your great review, as a business we all try to do our best. We will pass on your nice comments to the engineer.
Many thanks.
TSL Heating & Plumbing

5つ星のうち5の評価

Graeme was extremely professional

Graeme was extremely professional, efficient and friendly when he serviced our oil boiler. Absolutely top notch.

2023年11月29日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you for your 5 star review its much appreciated.
Best Regards
TSL Heating & Plumbing

5つ星のうち5の評価

Excellent experience

I’ve recently had a new boiler and shower with this company. I’d been let down a couple of times earlier this year and said to a friend ‘ I wish John Lewis did plumbing, I wouldn’t have to worry then..’ and here it is! TSL have been brilliant throughout. Mike was fantastic and is solutions rather than problem focused, working thoroughly and respectfully. Calls and E-mails answered promptly, seamless organisation of additional staff E.g electrician so that work wasn’t delayed. Invoices and guarantees sent promptly. I’m delighted with the work and this company as a whole and would highly recommend.

2023年10月19日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Catherine thank you for such a lovely review it is much appreciated.
Best Regards
TSL Heating & Plumbing

5つ星のうち5の評価

change from oil central heating to lpg

From initial assessment of what was needed to change from Oil fired heating to LPG heating, right through to the work stages all of which was carried out to an excellent standard. From start to finish (Darren at assessment and Jake & Josh who carried out the work) the staff were courteous and informative throughout.
A very good job, Highly recommended.

2023年10月5日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you for the great review, we are happy that we met your expectations and you are happy with the installation.
Many thanks.
TSL Heating & Plumbing

5つ星のうち5の評価

Exceptional

Exceptional. New boiler (oil) fitted over 2 days. Not an easy job with 3 foot stone walls but meticulous workmanship and care.

We have used this firm for 7 years now and their service and skills are outstanding. Highly recommended.

2023年9月12日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you for a great review, we are pleased that we met your expectations, we will pass on your praise to all involved.
Many thanks.
TSL Heating & Plumbing

5つ星のうち5の評価

Great Job Done

Very happy with the service provided, it was a huge job but the guys did a fantastic job - even in the freezing cold temperatures!! Would definitely recommend TSL Heating and Plumbing 👌

2023年1月16日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you for a great review much appreciated.
Best Regards
TSL Heating & Plumbing

5つ星のうち5の評価

Exemplary same day service thank you so…

Exemplary same day service thank you so much.

I highly recommend this company.

I rang 4 different companies, they couldn’t fit me in until February but when I told them I was an 81 year old man living alone they turned up that very afternoon. The price for the job was very reasonable.

Thank you

2022年11月22日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Thank you for a great review much appreciated, glad we could be of help.
Best Regards
TSL Heating & Plumbing

5つ星のうち5の評価

Replacement Combi Boiler

TSL supplied and fitted a replacement combi boiler at a competitive price and are a professional and efficient company to deal with. Graeme and Danny arrived promptly on the day to fit the boiler and were friendly, knowledgeable and patient as they had to put up with me working from home and forgetting to make regular cups of coffee!
Customer service was excellent from start to finish from all of the staff that I dealt with and I would highly recommend TSL

2022年11月3日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Wendy Thanks for a great review, we are pleased that you were happy with our service, we will pass on your praise to all involved. Best Regards TSL Heating & Plumbing

5つ星のうち5の評価

Excellent work

The lads arrived at the property that my son lives in nice and early. I explained I was ill and would be going home out of their way. They completed the boiler exchange without any problems and called me when they were nearly finished. They were so polite and lively. The job completed was so neat and tidy. I would have no hesitation reccommending this company and will not hesitate using them again.

2022年10月13日
自発的なレビュー
TSL Heating & Plumbing ロゴ

TSL Heating & Plumbing からの回答

Hi Mrs Bray thank you for leaving a great review, it is much appreciated, we will pass on your thanks to all involved.
Many thanks.
Best Regards
TSL Heating & Plumbing

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