1. Steak size inconsistency 2. Pork joint very fatty. 3. Sausages adequate, but not great Tuckers have replied saying they can’t link my review to an order, the implication being that I’ve made t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This family run business is supplied by organic gower based farmer so the lamb is slat marsh’s fed and the pork and beef are the most tasty prime meat I have tased . Ordering was so easy and for 3.8kg... もっと見る
Quality of the meat was exceptional and very good value considering its quality. The highlight for myself was the salt marsh lambs liver - it was lovely to have it all prepared, without having to cu... もっと見る
Beautiful, tender and flavoursome meat. Love salt marsh lamb and this totally lived up to our expectations. Lovely sized joints, well packed and delivered fresh and on time. Our Xmas dinner was beauti... もっと見る
企業情報
さまざまな外部ソースから提供された情報
Tuckers is a traditional butcher, established in 1984 in Penclawdd on the Gower Peninsula in South Wales. The business originally supplied the local community with fresh meat, frozen goods and groceries from the shop and through a home delivery service. We couple traditional butchery practices with modern cutting styles to produce high quality cuts of Gower meat suitable for any menu. Our meat is sourced as livestock from farms on Gower and surrounding areas and carry out all our butchery from carcass form, providing full traceability from farm to your door.
連絡先
20 Newton Road, Mumbles, SA3 4AX, Swansea, 英国
- customer.service@tuckersbutchers.com
- www.tuckersbutchers.com
4.7
優良
724件のレビュー
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ネガティブなレビューの 100％に回答しています
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Nothing special
The lamb chops were tiny and had very little fat, like supermarket chops, when cooked they were less than a centimeter thick. The lamb rump joints were so small we needed one each which made for very expensive dinner.
2025年3月31日
Tuckers Butchers からの回答
We only wished that you had contacted us directly instead of publishing a review online. You’ll understand that we can’t do a great deal to help if you don’t get in touch and this review was the first that we heard about this matter.
Small independent businesses need all of the help and support that they can get, reviews like this can be damaging, unhelpful and come across as quite spiteful when you could simply have picked up the phone or dropped us an email.
If you have any other issues then please do drop us a line at customer.service@tuckersbutchers.com or call in at the shop.
With regards the cuts of lamb that you received, as you're aware, these are sold on weight and not dimensional size so you'd had received what you ordered. As for how they looked after cooking, we don't comment on our customers' methods or styles of cooking.
Good service all round and quality…
Good service all round and quality products. I would like to see a way I can return the wool insulation packs to you for re-use. It seems a shame to have to throw them away when the are perfectly re-cyclable!
2025年3月17日
Excellent every time
I’ve ordered from Tuckers multiple times now with national delivery and they are brilliant. Excellent quality meat and a great service every time.
2025年3月17日
Absolutely fantastic....…
Absolutely fantastic....can't say any more...ordering easy..delivery on time and the most amazing Lamb I've ever had the pleasure to cook ....can't recommend enough 👌
2025年3月10日
Perfect
OMG! We had a local delivery to Gower.
The fillet steak was absolutely incredible. Also great gluten free sausages and gorgeous bacon. I have a freezer full now but on a mission to eat it all to order more lol Highly recommended!
2025年3月10日
Good customer service!
The meat was OK. I did find the website extraordinarily confusing especially between weight and price. I chose my option and it would say one price but when I came to the checkout it was a completely different price. I'm fairly tech savvy and can navigate sites without issues but this was a novelty. However, the response from Customer Service was good.
2025年1月27日
Excellent service
Excellent service. Very kindly phoned me when they couldn't supply my exact order and offered refund or substitution of a similar product. I was very grateful to be offered the choice rather than be left short or a wrong replacement. Definitely going to go back to them often.
2025年1月27日
Always great service
Beautiful meat and Turkey crown so easy to carve and very tasty. Easy to pick up from Mumbles shop. Well done
2024年12月28日
An excellent quality delivery as usual
An excellent quality delivery as usual. We are never disappointed with your produce.
2024年12月28日
Chateaubriand
Extremely tender piece of beef fillet. Will buy again for a special New Year’s Eve meal
2024年12月31日
Beautiful Meat
Beautiful Meat, Great delivery, all in all, a good place to get your meat from.
Very pleased.
2024年12月9日
Great salt marsh lamb
Everything arrived as requested. But above all the lamb was delicious.
2024年12月9日
Tuckers Butchers からの回答
We can’t link your review to any order on our system but we’re so sorry if you had a problem with your order. We only wished that you’d contacted us directly instead of publishing a review online.
You’ll understand that we can’t do a great deal to help if you don’t get in touch directly and if you had then we’d have been happy to try and arrive at a solution. We pride ourselves on our products and service and would never knowingly send our sub-standard items to our customers.
During these very difficult times, when small independent businesses need all of the help and support that they can get, reviews like this can be damaging and unhelpful when any perceived problem could have been easily rectified.
If you have any other issues, or would like to discuss this one further, then please do drop us a line at customer.service@tuckersbutchers.com.
Excellent product Delivery was prompt and the product is…
Delivery was prompt and the product is exceptional.
Will place another order soon.
2024年11月25日
Great as usual
Great as usual
This was my 4th order from Tuckers. The meat as always was top quality. Everying arrived chilled and nicely packed. Looking forward to cooking up more lovely meals with what's now in my freezer.
2024年11月11日
Very good meat and well prepared prices…
Very good meat and well prepared prices are good for the quality you get.
Good and responding to customer queries too.
2024年11月11日
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