It is a scam. They send incomplete order. Typically the most expensive item is missing and then do not respond to e-mail and phone calls. If you take a look there is no customer Service and that is... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My orders have been well packed and delivered in the time frame . The staff, pharmacist and Nina have all been very pleasant on the phone . The pharmacist was very knowledgeable and helpful. Nina th... もっと見る
Ordered online from abroad, all goods arrived in excellent condition and in good time. Very pleased with quality of service.
I was happy to find the products from my Australian naturopath here and have been eagerly awaiting receipt of the goods ever since. Stay away from this supplier. He doesn't reply to emails or social m... もっと見る
企業が回答しました
企業情報
当該企業による記述
The team at Turmeric and Honey are your local, national and international health experts offering a comprehensive range of natural, complementary and homeopathic products. We’re committed to providing first class service and friendly knowledgeable advice in order to bring you natural health and happiness. We offer phone and email consultations for our customers to and we’re always happy to answer any questions they may have. We pride ourselves on stocking only the very best quality and hard to find products. We hope you enjoy shopping with us!
連絡先
Doughty Street 1, WC1N 2PH, London, 英国
- 08009506002
- shop@turmericandhoney.com
- www.turmericandhoney.co.uk
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Turmeric and Honey からの回答
Quality products and fantastic service
Nina was incredibly helpful in suggesting high quality supplements, and I was able to find products through her that I couldn’t find elsewhere. She also arranged speedy delivery so that I could be sure to receive the products before I left town.

Turmeric and Honey からの回答
No parcel no refund
This company is an absolute disgrace. I have received neither my parcel nor the refund. Don't trust their replies here under others' reviews like they are sorry, because they are not. They know they are scammers.
Customer service was virtually non-existent — brief, dismissive replies like “we’ll look into the problem” and nothing more. My repeated refund requests were ignored until I warned them I would leave a negative review. Only then did they email me claiming the refund had been issued, but almost a month later, the money still hasn’t reached my account. Unprofessional, incompetent and utterly unreliable.
I will also report them to consumer protection authorities.

Turmeric and Honey からの回答
Speedy delivery and great product availability
Products which are difficult to find elsewhere are available here; delivery is exceptionally speedy.

Turmeric and Honey からの回答
NOT TO ORDER ANYTHING FROM THIS E-SHOP
I ordered from this page in 11/2024!!! It’s 7/2025 and I have no money, no ordered item so far. I highly recommend NOT TO ORDER ANYTHING FROM THIS E-SHOP. Nobody will send you Your money back :(
Order ref.: TH17221

Turmeric and Honey からの回答
Excellent service I received…
Excellent service I received high-quality products with remarkably fast delivery. The customer service team was very helpful and attentive. Highly recommended!

Turmeric and Honey からの回答
SCAM/THEFT/NO ANSWER
Ordered my supplements from this company 3 months ago. Didn't receive anything, not even a shipping update. When I informed the team, they "obligingly" apologized and said they will be resend the order - only to lie again. I asked for a refund and they have ignored all my emails so far. Have never been treated so much like shit by a company, have never been scammed with such impunity. will report this to all available authorities.

Turmeric and Honey からの回答
Product as described 👌
Product as described 👌
General experience good 👍
Order arrived on time 📦

Turmeric and Honey からの回答
I recently placed an order with…
I recently placed an order with turmeric and honey and I'm thoroughly impressed with the entire experience from start to finish.
The website was extremely easy to navigate everything was clearly laid out. Any extra information i needed was easy to find at the bottom of the site for a first time customer like me.
After placing my order i got promptly informed about my delivery and tracking details. Additionally the customer service was outstanding i had a quick question about one of the products , the lady was very polite and friendly. Its rare to come across such warm and attentive service these days.
I'm very pleased and will definitely be ordering again. Highly recommend both for quality and customer support.

Turmeric and Honey からの回答
Much better than the ratings suggest!
As usual, I was worried when reading the reviews on Trustpilot, but my experience turned out to be a very good one.
I was looking for a specific natural treatment for my condition that I only found on a few sites. One of them was Turmeric and Honey, which had good prices and conditions, so I tried my luck.
I ordered on June 16th, they shipped it the next day, and I received it on June 24th. The total delivery time was about 5 working days from UK to Italy, which was way faster than I expected. No customs. The product I ordered seems to be fine and has a great expiry date (2 years).
The support was friendly and responded quickly, as I was worried about having entered the wrong address.
A downside: they didn't send me a tracking number, but my local carrier sent me one via email when it reached my country. (I'm not sure if others will do the same). Another potential downside is the limited payment options; I would have liked to pay with PayPal.
But besides that, it was a very good experience and doesn't correspond with the bad ratings they have on Trustpilot.
EDIT 29-07-2025: Second order with no issues either, all good, thank you.

Turmeric and Honey からの回答
All the products I purchased from this…
All the products I purchased from this company were of excellent quality. Since not all of them are available in my country, I can say I was very satisfied not only with their quality but also with the customer service. The products arrived on time without any delays. I highly recommend this company and would definitely buy from them again!

Turmeric and Honey からの回答
5 star service
Products arrived in great condition and the prices I got them were great! Delivery was very fast and customer support was excellent at helping me with some questions I had! Will definitely be shopping again!

Turmeric and Honey からの回答
Big variety of products that I can't…
Big variety of products that I can't find in my own country, delivery and communication was good. Will use again in the future.

Turmeric and Honey からの回答
First time buying from them and it was…
First time buying from them and it was great ! Delivery was fast and the customer service helped me alot with my order!

Turmeric and Honey からの回答
I ordered my supplement over a week…
I ordered my supplement over a week ago. I'm just getting confirmation that it's sent, which might take a further week to reach where I live. I needed it urgently, so this slow delivery is frustrating

Turmeric and Honey からの回答
Excellent products
Personal touch to the order all explained very clearly and prompt delivery..
A really great ethical business..

Turmeric and Honey からの回答
i paid the order but did not recive any…
i paid the order but did not recive any order confirmation nor delivery

Turmeric and Honey からの回答
Poor stock shelf life
Unfortunately the product had a very short shelf life, around 7 months, which is half the minimum I would usually expect for this product. They said that this was the longest shelf life they had for this product, so I guess subsequent purchasers would have received a product with an even shorter shelf life.

Turmeric and Honey からの回答
Sadly 3 stars due to poor customer…
Sadly 3 stars due to poor customer service. I loved the various products available on the website, ordering was easy and my items arrived safely and in good time with emails to keep me updated.
I did however try to contact customer services via telephone and email as I noticed that I didn't order a dispenser pump for a refill item I'd already purchased. At that time my order hadn't yet been dispatched, and to save postage and emissions I would have liked to have bought the pump and added it to my existing order.
By the time I finally received an email and message on my answer phone the order had left the warehouse. I'd like to add that closing customer services at 3pm every day must have added to the delay in responding thus making a possibly simple task much more difficult than necessary.
I did appreciate the message that finally
arrived on my answer phone and response to my email though alas it was too late
re reply below: a timely response would still have been appreciated though I appreciate that perhaps you weren't able to on this occasion

Turmeric and Honey からの回答
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