UKbride レビュー 

UKbride からの回答

2025年1月6日

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

UKbride からの回答

2025年1月6日

Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.

UKbride からの回答

2025年1月6日

Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!

UKbride からの回答

2025年1月6日

Thank you for your feedback—we truly appreciate it! With over a million members and over 180,000 Facebook followers, UKbride offers a vibrant community to stay connected with. Keep an eye on our socials for updates and inspiration as you embark on your wedding planning journey!

UKbride からの回答

2025年1月6日

We appreciate your fantastic feedback! It's delightful to hear that UKbride is proving to be a valuable resource for your wedding planning journey. Whether you're browsing our extensive collection of wedding dresses, seeking tips and advice, or engaging in discussions on our forum, we're here to support you until you say 'I do!'

UKbride からの回答

2025年1月6日

Thank you for your feedback! We're excited to share that we're currently developing the UKbride App—a powerful and user-friendly wedding planning resource compatible with Apple and Android devices. Packed with amazing features, we believe it will revolutionize your wedding planning from the moment you download it!

UKbride からの回答

2024年12月18日

Dear 'Ponden Mill Weddings yorkshire',

Thank you for sharing your feedback. We appreciate all reviews as they help us improve our services. However, we believe your review contains several inaccuracies and misleading statements that we would like to address.

Our free trial offer allows businesses to experience our services without obligation. The requirement for a STOP CODE to prevent automatic renewal is clearly stated in our terms and conditions and on our order form. You signed and agreed to these terms, acknowledging that you read and understood them. The process is straightforward and clearly highlighted purposely in a prominent red box on the order form.

Regarding your comment about the 'aggressive accounts communication', you initially chose to refuse payment, and so we unfortunately had to follow up with debt collection letters to recover the outstanding monies. As I am sure you would if someone owed you money? I assure you that our team is very polite and courteous.

While we welcome constructive feedback, I’m sure you will appreciate that we cannot tolerate false statements that damage our reputation. Initially, we kindly request that you remove or amend your review to reflect accurate information. Should this not be possible, we may need to explore other avenues to protect our reputation.

Thank you for your understanding and cooperation. We hope to resolve this matter amicably and continue to support your business.

Yours sincerely,
UKbride Customer Services

UKbride からの回答

2024年12月16日

Your feedback is greatly appreciated, thank you! We understand that planning a wedding can feel overwhelming at times, which is why UKbride is designed to offer helpful prompts and connect you with local suppliers. We've strived to ensure that our site is comprehensive and user-friendly. If you know any other brides-to-be, please do share that UKbride is a leading national wedding planning website in the UK, boasting over a million members!

UKbride からの回答

2024年12月16日

Thank you for your valuable feedback! Wedding planning is an exciting endeavour indeed. With so much to organize, we've tailored UKbride's content to provide guidance on what to book and when. We're confident that you'll discover a plethora of wonderful venues and suppliers on UKbride, facilitating a seamless planning process for your special day. Our aim is to make wedding planning a joyous experience rather than a burdensome task!

UKbride からの回答

2024年12月16日

Thank you for your gracious feedback! We're thrilled to announce that each Valentine's Day, UKbride has the privilege of making one lucky couple's dream come true through our wedding competition, where they can win a wedding valued at up to £25,000. Additionally, we offer monthly prizes drawn around the first day of each month. Wishing you the best of luck, and don't forget to explore the benefits of becoming a UKbride Power User for extra opportunities to win. Thank you for choosing UKbride for your wedding planning needs, and congratulations on this beautiful journey ahead!

UKbride からの回答

2024年12月16日

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

UKbride からの回答

2024年12月9日

Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.

UKbride からの回答

2024年12月4日

Your feedback means a lot to us! Wedding planning is an exciting adventure, and we're thrilled that UKbride is proving to be a valuable resource for you. With a wide selection of local wedding venues and suppliers, we're here to provide tips and support as you plan your special day. Wishing you all the best with your preparations!

UKbride からの回答

2024年12月4日

Thank you for your feedback—we truly appreciate it! With over a million members and over 180,000 Facebook followers, UKbride offers a vibrant community to stay connected with. Keep an eye on our socials for updates and inspiration as you embark on your wedding planning journey!

UKbride からの回答

2024年11月27日

It's wonderful to receive such positive feedback! We're thrilled to announce that every Valentine’s Day, UKbride fulfils the dreams of a lucky couple with our competition to win a wedding worth up to £25,000. Additionally, we offer monthly prizes drawn at the beginning of each month. Wishing you the best of luck! And don't forget, UKbride Power Users enjoy extra chances to win, making membership truly worthwhile.

UKbride からの回答

2024年11月27日

Thank you for your feedback! We're excited to share that we're currently developing the UKbride App—a powerful and user-friendly wedding planning resource compatible with Apple and Android devices. Packed with amazing features, we believe it will revolutionize your wedding planning from the moment you download it!

UKbride からの回答

2024年11月27日

We appreciate your fantastic feedback! It's delightful to hear that UKbride is proving to be a valuable resource for your wedding planning journey. Whether you're browsing our extensive collection of wedding dresses, seeking tips and advice, or engaging in discussions on our forum, we're here to support you until you say 'I do!'

UKbride からの回答

2024年11月19日

Your kind words are greatly appreciated, thank you! We understand that wedding planning can be a mix of excitement and stress, which is why we've curated our content to offer practical advice and connect you with a diverse range of wedding businesses. Our mission is to ensure that your wedding planning journey is not only efficient but also enjoyable!

UKbride からの回答

2024年11月18日

Thank you for sharing your positive feedback with us! We're honoured to be part of your journey towards your upcoming wedding. Your excitement fuels our dedication to providing valuable resources and guidance through UKbride. We're delighted to know that our website has been helpful in your planning process, and we'll continue to strive to support couples like yours every step of the way.

UKbride からの回答

2024年11月18日

Dear 'DJA',

UKbride did appear on "Rip Off Britain" further to a recent judgment by the most senior Civil Judge in Lincolnshire, which confirmed that UKbride's auto-renewal process is fairly communicated, not onerous or unusual, in plain English, not hidden in the terms and conditions, and legally binding.

We are currently consulting legal counsel to determine whether we should pursue an apology from the BBC. It appears that the journalist spent considerable time with a couple of clients of UKbride and imposed a request for a response within a very short time frame, seemingly having already formed an opinion.

Yours sincerely,
UKbride Customer Services