Under Armour レビュー 1,345

Product bought direct from one of their stores fell apart within days. Terrible quality. And they will only deal with it if you return to the same store - which wasn't possible for us, as it was bought on holiday.

Contrary to what everyone else’s experience mine what surpassingly pleasant. Clothes quality and really good for the price especially if bought at a discount. Delivery was super quick 1-2 days from the day I placed the order. Like a lot of people who wrote reviews I had to return a couple of items. I used a pre-paid label inside the pack and gave it to the DHL drop off point in person. The person didn’t give me a receipt, said I can track on the website. When I tried to track on the website it kept on showing an error when trying to locate my order. After two weeks I decided to send customer service a message asking what’s happening. I explained the situation and they said that they will refund the items immediately, got the payment within a couple of hours. So really the only downsides are Website tracking feature does not work so you are left in the dark as to where is your item. UA does not send a confirmation email about your order when checking out as a guest which is also annoying as you are sat in the dark waiting. Plus refund times are a bit slow I would expect them to deal with issues without me having to contact them.

In line with everyone else my parcel was also lot by DHL and UA have confirmed it, so whenever you are returning anything please get a receipt!

Purchased two heat gear base layer shirts last week which were delivered within 48 hours. Top notch service from Under Armour as usual.

They use DHL and in doing that they are inconveniencing the customer. You really give a 10 hour delivery window and even worse, they can’t deliver to a safe space. Where’s the flexibility. Use DPD instead. Literally DHL are the worst. It should be law to provide more flexible delivery options for the consumer even down to choosing who is handling their deliveries, to ensure a better shopping experience and a streamlined delivery. it would drive an incentive to capture more customers. They don’t think, they just crunch numbers and UA missing the tricks.

Le scarpe pagate di più in assoluto e che si sono rovinate dopo 15 volte che le ho messe …e la cosa assurda che ne avevo comprate già un altro paio uguali ma ora capisco perché i negozi a Milano stanno chiudendo o sono vuoti . Materiale pessimo NON COMPRATELE

I returned a pair of baseball cleats and when I submitted the request they suggested using Happy Returns which I did. The day I dropped them off at UPS I received an email from UA stating my refund is on the way it will take up to 5 days and that was on 3/19/26. Here we are it's 4/7/26 and I haven't received my credit/money back so I reached out to them. A rep apologized and said she was sending the email with my e gift info in 5 minutes and that was about 28 hours ago so I reached out via email and I received an answer telling me they never received the item back so no refund. I sent them copies of the email they sent me about my refund is on it's way and they have not answered me. It's only $56.00 so if they need it that bad they will keep it I just want people to know how crooked the company is and not worth the trouble.

Placed an order for two items online. Received an email 2 days later that one of the items was out of stock. When the 2nd item was scheduled to be delivered, I reached out to customer service only to be told that the item was out of stock also. But two days later, the item still shows in stock and available to ship online. Terrible fulfillment and logistics. Customer service sent me several emails to apologize for my disappointment. Big whoops!

Fiz um pedido não foi entregue, e depois que passou do prazo me falaram que iria ressarcir o dinheiro.

Performance-focused, slightly expensive.

Really disappointed in their customer service and refund policy. I ordder an item of clothing for my husnands birthday and paid for the delivery option that would arrive on time. It arrived a week late and they have refused to refund the delivery.

Account verwijderen kan niet, gegevens zijn gelekt en ik kan mij niet afmelden voor de nieuwsbrief. Prima kleding maar niet op deze shop bestellen helemaal waardeloos.

Buen día. El año pasado compramos dos pares de zapatillas UA Phantom Fore, para mujer. Al poco tiempo de empezarlas a usar, comenzaron a tener mucho olor, aunque las laváramos. Es un olor fuerte, imposible de sacar. Es el mismo en ambos pares. Estamos decepcionadas, ya que somos clientas de la marca hace mucho tiempo. ¿Que solución nos pueden dar al respecto? Porque las zapatillas están nuevas, pero no se pueden usar por el olor.

Under Armour makes stylish clothing that fits well and come in a great pallete of colors. Under Armour clothes may even make you feel sexier the way it hugs the contours of your body. It's hip with the younger set but looks great on a dad bod, too. I have dozens of Under Armour shirts, hoodies, pants and caps. I never have been disappointed with an Under Armour purchase.

Faulty coat x 2, bought in store which is over 90 miles away & managed to return the first one, exact same issue with the replacement! customer service won’t help as it wasn’t bought online!

Love my new drifit under armor

The returns system is an absolute nightmare. They sent a free return label for DHL but the nearest collection point was over 30 mile round trip. Followed the link and drive to the ‘Go Local’ on Shorley Road Keswick only to be told by a staff member that they don’t send them ! Stuck with the return and no idea how to get money back now ! Wasted journey and now will have to contact UA during my working hours to sort.

Gekauft und bezahlt am 23. Februar, Ware aber nie bekommen

Had some golf gloves bought me for Christmas.
Wore them about 6 times.
They were unfortunately in a bad state.
I requested help from customer service & got absolutely none!!
Unless I can prove that I bought them directly from Under Armour they wouldn't help. Full stop.
Last purchase of Under Armour from me, what a shame they don't care about there product

great customer service when i needed to return a pair of boots