kom porosit, kam pritur 1 jave thuajse dhe kom marre pergjigjje qe porosia eshte e demtuar dhe po e nisim tjetren , 1 jave humbje kohe poashtu ikam pyetur nese e marr produktin e demtuar a me jepet n... もっと見る
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Keshilltari/ja e klienteve ka qene shume i/e mire dhe i/e sakte ne pergjigjet per porosine (L). Porosia ka marre pak kohe deri sa ka arrit per arsye te festave te fundevitit, mirepo nuk ishte urgjen... もっと見る
I made an order and payment on 21th of August for lipsticks Flormar. I received confirmation for received payment and till today 11th November I didn’t receive anything. Nobody in this company knows w... もっと見る
企業が回答しました
Kam pasur gjithnje eksperience te mire, dergese te shpejte, profesionalizem, produktet e paketuara paster dhe si perfundim nje kartele me zbritje per porosine e rradhes. Edhe webfaqja eshte shume e qa... もっと見る
企業情報
当該企業による記述
UNI Cosmetics – the most prestigious center of beauty products and equipment, was founded on 20th of March, 2013. From the day of its establishment, it has stood beside its customers, offering the most well-known global brands with the cheapest prices and excellent quality. Today you can find all the products with the most feasible prices in the market, which are certified according to the very best European quality standards, such as: colors/polishes and other professional products for hair; mirrors, hair chairs, hair salon shampoo chairs, hair dryers, trolleys, dryers, combs, scissors, brushes, 100% natural tests hair extensions, make-up products, nail products, perfumes, body products and many others. The success of UNI is attributed to the unlimited passion, which is dedicated to the clients. For UNI, the history continues to each of the client which is satisfied with our products and services. The staff, the atmosphere and the considerable investments regarding the products were made to focus attention to the clients. UNI in the beginning started to operate with only one retail shop. With the professional staff, the large number of customers; the big amount of requests made by them as well as the assistance from our partners, yielded in increasing the number of retail shops. The philosophy of expansion of UNI is based solely on standing always beside the clients and also being creative in fulfilling their needs. According to this philosophy, UNI plans to forge for other innovations in expanding its operations by increasing the numbers of the retail shops. .…and each of our clients is part of our history and success!
連絡先
Veternik, no. 179, 10000, Prishtinë, コソボ
- +38349930930
- hello@uni-cosmetics.com
- www.uni-cosmetics.com
4.0
ほぼ満足
98件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kam pasur gjithnje eksperience te mire
Kam pasur gjithnje eksperience te mire, dergese te shpejte, profesionalizem, produktet e paketuara paster dhe si perfundim nje kartele me zbritje per porosine e rradhes. Edhe webfaqja eshte shume e qarte
2024年10月3日
Salon hair cape
Bought small salon hair cape, the picture show a bright pink cape, but it was more like light blue…..I see they sent what I ordered, price was really good…..
2024年10月4日
Product is fake.I order Cera Ve and it…
Product is fake.I order Cera Ve and it was fake.
2024年7月13日
自発的なレビュー
The products was fake like 1€ products…
The products was fake like 1€ products the worse experience I have ever had bye
2024年6月6日
Payment process and order
I was checking out, and ready to do the payment but somehow my card was not working out, and it did not cancel or lead me to do another payment method but it said on my email that the order has been received. Actually the order was not received cause I wrote an email thinking to change to cash, they wrote me on my phone to ask what the problem was and were asking for the proof of payment to process the order.
Also previous times, when I did purchase I had to write them in instagram to let them know i did an order cause they did not process it.
2024年6月5日
Fake Products and Poor Customer Service
Title: UNI Cosmetics Review: Fake Products and Poor Customer Service
My experience with UNI Cosmetics was extremely disappointing. The products they sell are clearly counterfeit, filled in identical bottles, making it impossible to distinguish between them. Moreover, they deceive customers by falsely claiming a 5% discount, providing the same code which doesn't work in their system.
On top of that, their customer service is horrendous and highly unprofessional. Communication with them is frustrating and often downright rude. They show no care for their customers and are unwilling to address any issues or concerns regarding their fake products.
In summary, UNI Cosmetics is a brand not worth considering. My personal experience with them was so negative that I would never recommend their products even to my worst enemies. They need to take responsibility for their deceptive practices and immediately improve both the quality of their products and customer service if they wish to survive in today's competitive market.
2024年2月9日
UNI Cosmetics からの回答
Përshëndetje,
Nuk është aspak e këndshme nga ana e kompanisë tonë të degjojmë fjalë të tilla, kur ne nuk kemi pasur asnjë problem të tillë me juve dhe me asnjë klientë deri tani sepse ne gjithmonë synojmë të ofrojmë produkte cilësore në treg dhe mundohemi të ju qendrojmë shumë korrekt secilit klient. Biseda e vetme që ne e kemi pasur me ju ka qenë kur ju e keni bërë një porosi në web faqën tonë dhe nga porosia juaj ne nuk kemi pasur sasi vetem të një produkti dhe për këtë Departamenti për kujdesin e klientëve ju ka kontaktuar juve duke ju njoftuar për mungesën e atij produkti dhe për të e procesuar porosinë edhe pa atë produkt ju keni qenë dakord. Ju asnjëherë nuk jeni drejtuar tek ne për shqetësime të tilla të lartcekura sepse gjithsesi që Departamenti për kujdesin e klientëve do të ju njoftonte juve për ‘Politikën e Rimbursimit’ të cilën e aplikon kompania jonë, po ashtu këtë politikë ju e gjeni edhe në web faqën tonë ku ju njoftoheni në detaje se si mund të i riktheni produktet tona.
Në linkun në vijim i gjeni të dhënat e detajuara të Politikës së rimbursimit:
https://uni-cosmetics.com/pages/politika-e-rimbursimit
Ne asnjëherë nuk jemi njoftuar nga ana juaj që ju keni probleme me kodin e zbritjës që ne ja u ofrojmë klientëve tanë sepse ne gjithsesi që do të ju ofronim ndihmë për të e aplikuar kodin e zbritjës.
Në qoftë së ju keni probleme të tilla apo nuk jeni të informuar qartë se si të e aplikoni kodin e zbritjës këtu tek linku në vijim mund të udhëzoheni:
https://www.youtube.com/watch?v=VkIHuGL7c9s
Po ashtu po ja u ritheksojmë që ne nga pervojat e kaluara me klientë tanë nuk kemi pasur asnjë ankesë apo shqetësim të tillë sepse ne synojmë të ju ofrojmë klientëve tanë produkte sa më cilësore dhe ne po ashtu kemi edhe produkte të cilat janë ‘imitim’ për të cilat janë të njoftuar klientët tanë tek secili pershkrim i produktit në web faqën tonë.
Sinqërsisht po na vjen shumë keq për situatën, po shpresojmë që do të ju mirëpresim në porosinë e radhës dhe po ju sigurojmë që asnjëherë nuk do të ju ndodhin shqetësime të tilla në qoftë së ju e kontaktoni Departamentin për kujdesin e klientëve të cilët do të ju ndihmojnë në çdo situate të krijuar.
Very good products I got the practice…
Very good products I got the practice hand and it's very good ❤️👍🏻
2024年2月5日
Keshilltari/ja e klienteve ka qene…
Keshilltari/ja e klienteve ka qene shume i/e mire dhe i/e sakte ne pergjigjet per porosine (L).
Porosia ka marre pak kohe deri sa ka arrit per arsye te festave te fundevitit, mirepo nuk ishte urgjente dhe porosia ishte ne rregull kur e pranova.
Gjithashtu me gezoj shume dhurata e Vauqerit qe Uni ja kishte bashkangjitur porosise sime, dhe mezi pres te beje porosine e rradhes.
2023年12月30日
Kualitetit i sherbimeve
2023年11月25日
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