United Carpets & Beds - Arnold レビュー 74

TrustScore 5段階評価の4.5

4.6

27-31 Mansfield Road, NG5 6AJ Nottingham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The NG5 store team are amazing. They always offer excellent advice, are very helpful and go the extra mile for their customers. I have made multiple purchases in the store and will always come back... もっと見る

企業が回答しました

5つ星のうち5の評価

Experience was great no faults at all. The young lady who assisted us was lovely, professional, very courteous. Would recommend a visit. Great carpet and quick to arrange for it to be fitted which w... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service, lovely friend staff, the fitter they provided excellent service and comes highly recommend.. Also a wide range of products.. will defo Buy again and recommend to all my family a... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent. Brilliant service from Anna the minute I entered the showroom, followed , by a perfect fitting from Mark along with great customer service too. Used this shop every time I need a new carp... もっと見る

企業が回答しました


企業情報

  1. カーペット店
  2. 寝室家具店
  3. 床材店
  4. 家具店
  5. リビングルーム用家具の店
  6. マットレス専門店

当該企業による記述

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

当該企業による記述

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

連絡先

4.6

優良

TrustScore 5段階評価の4.5

74件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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5つ星のうち5の評価

Excellent customer service every time!

The NG5 store team are amazing. They always offer excellent advice, are very helpful and go the extra mile for their customers.
I have made multiple purchases in the store and will always come back for any flooring needs.
Shout out to a lady called Anne who has gone out of her way to help me multiple times including with an excellent out-the-box recommendation for an awkward flooring solution.

2026年4月14日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Thank you for your kind words and feedback about the team.
It's always a pleasure to hear our service keeps you coming back!

We hope to see you again soon for your next project.
Kind Regards
United Carpets and Beds

5つ星のうち5の評価

Excellent service

Excellent service, lovely friend staff, the fitter they provided excellent service and comes highly recommend..
Also a wide range of products.. will defo
Buy again and recommend to all my family and friends .

2026年4月15日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Pat, thank you for taking the time to leave a review.

We're so pleased that our Arnold store could meet your expectations and provide you with such an excellent service with a wide range of carpets.

We're so glad that you're happy with the overall service that you recieved. Take care.

5つ星のうち5の評価

Experience was great no faults at all

Experience was great no faults at all. The young lady who assisted us was lovely, professional, very courteous. Would recommend a visit. Great carpet and quick to arrange for it to be fitted which was appreciated. Carpet fitter also very professional and he did an excellent job.
Thank you.

2026年3月29日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Helen thank you very much for your kind review.

We’re so pleased to hear that you had a great experience from start to finish. It’s wonderful to know that our team member made such a positive impression with her professionalism and courtesy, and that you were happy with both the quality of your carpet and the quick turnaround for fitting.

We’re also delighted that the fitter delivered an excellent job – we’ll be sure to pass on your lovely feedback to the whole team.

Thank you again for your recommendation, it really means a lot to us!

5つ星のうち5の評価

Visited united carpets Arnold today

Visited united carpets Arnold today
Anna was very helpful and nice 👍

2026年4月3日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Robert, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Arnold store.

Thank you so much for the recommendation. Take care.

5つ星のうち5の評価

Great job 👏

Went in the shop on Mansfield road Daybrook,Jon was very helpful with my order.Mark did a great job fitting the carpet,😊

2026年3月23日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Darren, thank you for taking the time to leave a review.

We're so pleased that you're happy with the great service that you recieved from our Arnold store and the fitter.

Thank you again for your recommendation. Take care.

5つ星のうち5の評価

Excellent

Excellent. Brilliant service from Anna the minute I entered the showroom, followed , by a perfect fitting from Mark along with great customer service too. Used this shop every time I need a new carpet and never had a bad experience. Thank you Joanne.

2026年3月12日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Joanne, thank you for taking the time to leave a review.

We're so glad that our Arnold store could meet your expectations and provide you with a brilliant 5 star service. We're so pleased that you're happy with the finished results.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

Great customer service! Highly recommend!

Great customer service from start to finish! All staff were really helpful with my purchase and Mark the carpet fitter did a great job. Would highly recommend.

2026年3月12日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Amy, thank you for taking the time to leave a review.

Its such a pleasure to hear that our Arnold store was able to provide you with a great service from start to finish, and you're happy with the finished results.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

Very good service

The Shop staff were very good and very helpful. Anne came to measure up on the time she arranged with us.
Mark our carpet fitter rang first on every occasion and always turned up on time. He was polite , advised us on what he thought was the best way of finishing the door threshold strips. Mark fitted the carpets quickly and was very professional, he also put all our old carpets in bags. Cannot ask for any better a service. Thank you.

2026年3月15日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Stephen, thank you so much for your kind review and recommendation!

We’re really pleased to hear that you received a positive service in store and that our fitters have done a great job for you. The team always aim to provide both high-quality products and professional installations, so it’s wonderful to know that came across in your experience.

Your recommendation means a lot to us. Take care.

5つ星のうち5の評価

Helpfully and accommodating

2026年2月19日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Simon, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Arnold store.

Thank you so much for your recommendation. Take care.

5つ星のうち5の評価

I have had a amazing experience from…

I have had a amazing experience from start to finish the shop was outstanding with information about what carpet would work best for me. The price was value for money 💰
And then the fitter mark was so polite tidied up even helped us move our furniture back into the room
Couldn't ask for a better service i would definitely recommend this company and there fitter

2026年3月11日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Liam, thank you for taking the time to share how our Arnold store did.

Its such a pleasure to hear that the team could provide you with an amazing service from start to finish, and were able to help you find the most suited carpet for you.

We're so pleased that you're happy with the finished results. Have a wonderful day.

5つ星のうち1の評価

Poor Carpet Fitter

The sales lady was extremely helpful. Anna , I think her name was. She was very patient and polite .
Unfortunately I cannot say the same for the Carpet fitter they sent
He was obnoxious and came across as very intimidating. His work was extremely shoddy.
He left strips of carpet strewn across the room and left all the trade waste in a torn bag in the middle of the lounge instead of taking it with him.
If he is an employee he needs retraining and if he is an independent contractor, you may want to think twice before using him again

2026年3月10日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Good afternoon Ramadas, thank you for taking the time to leave feedback.

We’re really pleased to hear that Anna was extremely helpful and that you found her patient and polite – we will make sure your kind comments are passed on to her.

However, we are very sorry to hear about your experience with the carpet independent fitter. The behaviour and standard of work you have described are certainly not what we expect from anyone representing our company.

Your feedback is very important to us and we will be looking into this matter with the fitting team to ensure this is addressed. In the meantime, we would appreciate the opportunity to speak with you directly and to investigate this further. Please email customerservice@unitedcarpets.net and a member of our team will be in contact.

Kind Regards
The United Team

5つ星のうち3の評価

Carpet and laminate flooring

Carpet is fitted very nice, could have put better underlay not very soft considering the cost I had to pay seems very thin and after viewing the left over material for the underlay it was not thick but very thin 🙁.. The laminate flooring is very nice and fitted very well but not in some spots it’s very bouncy as if it has no underlay when walking on it, it bows right down with slight click noises but can only see over time how that plays out. £1520 for the hole 3 bed house. The guys was great who fitted it all 👍

2026年1月24日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Good afternoon, thank you for taking the time to leave feedback.

We’re really pleased to hear you’re happy with how the carpet and laminate look, and that the fitting team looked after you well.

We're sorry to hear that you're disappointed with the feel of the underlay and the laminate. Please contact our Arnold store directly or alternatively email customerservice@unitedcarpets.co.uk with your details and a member of our team will look into this further.

Kind Regards
The United Team

5つ星のうち4の評価

Knowledgeable staff

Knowledgeable staff. Good deal. Mark very good and quick fitter.

2026年2月24日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Paul, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Arnold store.

Thank you again for the recommendation. Take care.

5つ星のうち5の評価

Great service 🌟

Great service, carpet fitter Mark arrived promptly at arranged time, was polite & chatty, did a great job fitting our carpet, asked us several times if we were happy with it, he also helped bring heavier items of furniture back into our room, which was much appreciated

2026年2月10日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Jules, thank you for taking the time to leave our Arnold store feedback.

Its a pleasure to hear that the team were able to meet your expectations and provide you with a great 5 star service. We're so pleased to know that you're happy with the finished results.

We hope to assist you with any projects in the future. Take care.

5つ星のうち4の評価

The whole experience

The whole experience, was a pleasure, your member of staff in the shop was very attentive and helpful, but I feel the need to pay the fitter needs to be emphasised a little more! As I thought I’d paid in full! And didn’t realise I still had to pay for free fitting although called something else

2025年12月28日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Gill, thank you for taking the time to leave a review.

Its great to hear that our Arnold store could make your experience with us a positive one.

We hope to assist you again in the future. Have a wonderful day.

5つ星のうち5の評価

Fantastic job

Thank you firstly to Anna in the Daybrook store for helping enormously with my stair carpet issue from a previous fitter. Thank you also to Mark who refitted this and has done an amazing job! The stair carpet looks so much better. Very happy with it 😊

2026年1月27日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hello Georgina, thank you for taking the time to leave our Arnold store a review.

Its such a pleasure to hear that the team was able to meet your expectations and make your experience with us a positive one.

We're so pleased that you're happy with the finished results. Have a wonderful day.

5つ星のうち5の評価

Really helpful shop staff and carpet…

Really helpful shop staff and carpet fitter

2026年1月16日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Elysia, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the service that you recieved from our Arnold store.

Thank you again for the recommendation. Take care.

5つ星のうち5の評価

What a fantastic shop .staff absolutely…

What a fantastic shop .staff absolutely great. Really helpful and very friendly. Great service and would recommend a trip to buy carpets and more. Will definitely be back ourselves. Big thank you once again for all your help

2026年1月10日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hello Barbara, thank you for taking the time to leave a review.

We're delighted to hear that our Arnold store could meet your expectations and provide you with an great service.

We look forward to your next visit with us. Take care.

5つ星のうち5の評価

Very helpful and told me which would be…

Very helpful and told me which would be better for my room
Mark the fitter rang the night before and he came on the time he said. Very professional. Knew what he was doing very polite. We had chat and a cuppa which was very nice. Would recommend. Thanks Mark

2026年1月8日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hi Arthur, thank you for taking the time to leave a review.

We're so pleased that our Arnold store could make your experience with us a positive one.

Thank you again for the recommendation. Take care.

5つ星のうち5の評価

Excellent service

I was so pleased with service of United carpet. They were so patient and helpful with me when choosing the carpet and the price was reasonable. It also came before Christmas which was a bonus. Mark the carpet fitter was awesome. His workmanship is excellent and his enthusiasm and customer service is top notch . I would highly recommend him and UC to all.

2025年12月22日
自発的なレビュー
United Carpets & Beds - Arnold ロゴ

United Carpets & Beds - Arnold からの回答

Hello Simone, thank you for taking the time to share your experience with us.

Its a pleasure to hear that our Arnold store could provide you with an excellent service that met your expectations.

Thank you again for the recommendation. Take care.

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