United Carpets & Beds - Boston レビュー 323

TrustScore 5段階評価の4.5

4.6

45 Main Ridge East, PE21 6ST Boston, GB


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still need... もっと見る

企業が回答しました

5つ星のうち5の評価

A great experience at the Boston , Lincs store shopping for stair, landing and bedroom carpet. Looked after brilliantly by Matt, very knowledgeable, honest and friendly. Answered all questions expertl... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful staff at the shop and also the chap who came out to measure and price the carpet and laying of it. Then the carpet layer who came to do the job was excellent couldn’t have asked for anyon... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in asking for help fitting flooring into a newbuild house, friendly and welcoming staff, great honest advice from Chris especially, even came and measured the rooms for me too. Lots of choices in... もっと見る

企業が回答しました


企業情報

  1. カーペット店
  2. 寝室家具店
  3. 床材店
  4. 家具店
  5. リビングルーム用家具の店
  6. マットレス専門店

当該企業による記述

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

当該企業による記述

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

連絡先

4.6

優良

TrustScore 5段階評価の4.5

323件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 98%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(323)

過去12か月のレビュー数: 1,836

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absolutely no problems from start to…

Absolutely no problems from start to finish very helpful and on time 👍

2026年4月1日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Steve, thank you for taking the time to leave a review.

Its a pleasure to hear that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. We hop to assist you again in the future.

5つ星のうち4の評価

Overall happy but could do better

We were very happy with the sales team and the fact they would hold the carpets and flooring until we were ready as we were renovating. We had most carpets fitted in one day and as the hall still needed doing the fitter stated he would leave the door bars for when that was done. It wasn't until the fitter came to do that we found out they should have been fitted when the bedroom carpets were laid. Also the living room carpet was starting to bulge it transpired the original fitter removed the gripper from under the radiator and tried to glue the carpet clearly didn't work.

2026年6月24日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Anthony, thank you for taking the time to leave your feedback.

We're pleased to hear that you were happy with our sales team and that the flexibility to store your carpets and flooring during your renovation was helpful.

However, we're sorry to learn about the issues you experienced with the fitting. The door bars should have been discussed and installed at the appropriate stage, and we understand your frustration at only discovering this later. We're also disappointed to hear about the problem with the living room carpet.

We appreciate you bringing these matters to our attention, as feedback like yours helps us improve our service. We would welcome the opportunity to discuss your experience further and ensure any outstanding concerns have been fully addressed. Please contact our Boston Store directly or alternately email customerservice@unitedcarpets.co.uk if you would like to speak with a member of our team.

Thank you again for your feedback.

5つ星のうち5の評価

Chris the sales person was very helpful…

Chris the sales person was very helpful explaining all the details about the carpet we chose after his advice and the underlay. Excellent service.

2025年6月23日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hello David, thank you for taking the time to leave a review.

We're so pleased to hear that you're happy with the overall service that you recieved from our Boston Store.

Thank you so much for your kind recommendation. Take care.

5つ星のうち5の評価

A great experience at the Boston

A great experience at the Boston , Lincs store shopping for stair, landing and bedroom carpet. Looked after brilliantly by Matt, very knowledgeable, honest and friendly. Answered all questions expertly. Most of all ,not at all pushy. Highly recommend.

2026年6月14日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Alan, thank you for taking the time to leave a review.

We're so pleased that our Boston store could meet your expectations and provide you with a great service throughout. We're so pleased that you're happy with the overall service that you recieved.

Thank you so much for your kind recommendation. Take care

5つ星のうち5の評価

Stair carpet renew

Very helpful staff at the shop and also the chap who came out to measure and price the carpet and laying of it. Then the carpet layer who came to do the job was excellent couldn’t have asked for anyone better, very good experience.

2026年5月14日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Sharon, thank you for taking the time to leave a review.

Its a pleasure to hear that our Boston store could make your experience with us a positive one!

Thank you so much for the recommendation. Take care.

5つ星のうち1の評価

Disappointed with the mess left by…

Disappointed with the mess left by fitter

2026年5月12日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Good afternoon Cheryl, thank you for taking the time to leave feedback.

We're sorry to hear that your experience with the independent fitter did not meet your expectations. We would like to hear more about the service you recieved. Please email customerservice@unitedcarpets.co.uk or alternately contact our Boston Store directly so we can look into this further.

Kind Regards
The United Team

5つ星のうち5の評価

It was a rental house he did for me did…

It was a rental house he did for me did a great job

2026年4月14日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Garry, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Boston store.

Thank you so much for the recommendation. Take care.

5つ星のうち5の評価

Very good service

Very good service
The fitter did an excellent job.

2026年4月22日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Carol, thank you for taking the time to leave a review.

We're so pleased that our Boston store could meet your expectations and provide you with a 5 star service.

We hope to assist you again in the future. Take care!

5つ星のうち5の評価

Good price great service

Good price great service

2026年4月10日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Darren, thank you so much for your kind review.

We're so pleased that you're happy with the service that you recieved from our Boston store.

Thank you for the recommendation. Take care.

5つ星のうち5の評価

Great service great staff

Great service great staff

2026年5月11日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Joanne, thank you so much for your kind review.

We're so pleased that you're happy with the service that you recieved from our Boston store.

Thank you for the recommendation. Take care.

5つ星のうち5の評価

The carpet looks excellent and has been…

The carpet looks excellent and has been fitted beautifully. The person who fitted it was excellent—very professional, efficient, and did a really great job. We’re very pleased with the quality of the fitting and the overall result.

2026年4月29日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Shimi,
Thank you for taking time to leave us a 5 star review!
We are delighted to hear that you love your new carpet and received a professional service from the team.
We look forward to assisting you again with your next project.
United Carpets and Beds Boston

5つ星のうち5の評価

Chris @ the Boston store was fantastic…

Chris @ the Boston store was fantastic as always. Very knowledgeable and friendly, will certainly be returning. Thank you Chris!

2026年4月28日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Bethany, thank you for taking the time to leave a review.

We're so pleased that you're happy with the service that you recieved from our Boston Store.

Thank you so much for the recommendation. Take care.

5つ星のうち5の評価

Great service and a great fitter you…

Great service and a great fitter you will not beat them on prices

2026年3月22日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Allan, thank you for taking the time to leave a review.

Its a pleasure to hear that you're pleased with the service that you received from our Boston store.

Thank you so much for the recommendation. Take care.

5つ星のうち5の評価

Matt was really helpful with carpet…

Matt was really helpful with carpet choice and booking fitting in the Boston store. Blake did a great fitting job. Extremely pleased and happy to recommend their store and staff.

2025年12月30日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Angie, thank you for taking the time to leave a review!

Its great to hear that our Boston store was able to help you find the right carpet for you and your home.

We're so pleased that you're happy with the overall service that you recieved and we hope to assist you again soon!

5つ星のうち5の評価

Thank you to Chris and Matt it was a…

Thank you to Chris and Matt it was a wobbly start with the fitter of our wooden floor letting us down by not coming to see the job 2 times but we have a new fitter which they sorted for us, can’t wait to see my floor eventually finished in time for my new sofas, well done chocolates on there way 😂

2026年4月10日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Tracy, thank you for taking the time to leave a review.

We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service.

We hope you love your new flooring once its been fitted. Take care.

5つ星のうち5の評価

Great advice

Went in asking for help fitting flooring into a newbuild house, friendly and welcoming staff, great honest advice from Chris especially, even came and measured the rooms for me too. Lots of choices in store too, definitely recommend. Thanks again

2026年4月1日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi, thank you for taking the time to share how our Boston store did.

Its such a pleasure to hear that Chris was able to meet your expectations and provide you with a 5 star service with a wide range of choice.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

Very knowledgeable with good advice on…

Very knowledgeable with good advice on carpets and underlay. Used before and Chris was very helpful again.

2026年3月29日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Peter, thank you for taking the time to leave a review.

We're so pleased that our Boston store was able to meet your expectations and provide you with a positive service throughout.

We look forward to assisting you again in the future. Have a wonderful day.

5つ星のうち5の評価

Excellent service

From the shop floor to the delivery and the construction of the bed was A1 very
proffesional. we have had the whole bungalow carpeted in the last year and a bed, would recommend your company to anyone without hesitation.

2026年2月6日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Keith, thank you for taking the time to leave a review.

We're so glad that our Boston store could meet your expectations and provide you with an excellent service. We're so pleased that you're happy with your new bed.

We hope to assist you again in the future. Take care.

5つ星のうち5の評価

Visited the Boston store

Visited the Boston store. Chris couldnt have been more helpful. Walked in and carpet sorted out very quickly. Very efficient and a nice friendly face.

2026年3月9日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hello Pat, thank you for taking the time to leave our Boston store feedback.

Its great to hear that the team were able to make your experience with us a positive one that met your expectations.

Thank you again for the recommendation. Take care.

5つ星のうち5の評価

We called in at the Boston store

We called in at the Boston store, the staff were friendly and welcoming, Chris served us and helped in so many ways. We chose the carpet we wanted, and they jiggeled the dates around so our carpet would be fitted before our new bed arrived. A second to none service.

2026年3月7日
自発的なレビュー
United Carpets & Beds - Boston ロゴ

United Carpets & Beds - Boston からの回答

Hi Stephen, thank you for taking the time to leave a review.

We're so pleased to hear that our Boston store was able to meet your expectations and provide you with a 5 star service throughout.

Thank you so much for the recommendation. Take care.

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