Recently had all upstairs carpets fitted. What an excellent service from United Carpets and Beds in Chorley. From going into the shop and being welcomed by Emily who made the buying a very eas... もっと見る
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The arrangement of the store, showing all different styles of flooring along with colours, a rainbow would blush at. The staff didn’t do much for the first few minutes, allowing us to acclimatise to t... もっと見る
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Carpet and wood flooring made to the highest quality. Both rooms completed over 2 days. Installation of both the wood flooring and carpet (including the stairs and landing) to the highest standard. Pr... もっと見る
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We got the carpet fitted , which was faulty, and was informed from the fitter that he was told to fit it anyway. But since we complained the carpet has been replaced. The laminate fitter was excepti... もっと見る
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企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
50 Bolton Street, PR7 3DL, Chorley, 英国
- 01257 275400
4.7
優良
114件のレビュー
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ネガティブなレビューの 99％に回答しています
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No thanks
Shop staff were lovely, carpet fitter not so much.
I wouldn’t buy again from the shop again if he was the one fitting it.
Left my house as messy as he looked.
2024年2月22日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi,
Thankyou for taking time to leave us a review.
We are disappointed to hear that your fitting experience wasn't up to our usual high standard.
If you can send more details over to aftersales@unitedcarpets.net we can investigate this
We apologise for any inconvenience caused and we value your feedback as it helps us improve our services.
The United Team
Fantastic customer service and gave…
Fantastic customer service and gave good advice on type of flooring needed everyone including measuring and fitting very friendly
2023年12月15日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Karen,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you had a great in-store and fitting experience with our expert team being able to advise you.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Chorley
United Carpets & Beds - Chorley からの回答
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great in-store experience with our expert sales team.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Chorley
Awful manager
The manger has no customer service skills at all, I phoned to inform them that my stairs have cracked since having the carpet put down, he shrugged it off and said it was my fault! He was arguing with me down the phone too! Will not be using them again
2023年10月26日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi,
I am sorry to read that you were unhappy with our service. If you can send the full details of your experience through to aftersales@unitedcarpets.net. Our team will will look into this.
The United Team
Best Carpets in chorley
Friendly staff and very helpful.
Fitters very polite and good standards of work
Would recommend for all floor coverings
2023年11月10日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi,
Thankyou for leaving us a review. We are delighted to hear that you had a great in-store and fitting experience and that you would recommend us. We can't wait to assist you again soon.
United Carpets & Beds Chorley
Friendly and professional staff
Visited our local Chorley store to chose a new lounge carpet. Met with a friendly team of experts.
Carpet came with free fitting and a measuring service.
Expertly fitted in under an hour.
High quality carpet which has brightened up the room, extremely soft to walk on. Looking at other rooms to be done in the future.
2023年10月9日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Jemma,
Thankyou for taking your time to leave us a review. We are delighted to hear you had a great experience with United Carpets and Beds Chorley.
We can't wait to assist you with your next project.
Thank you
United Carpets & Beds Chorley
Have bought a few carpets from UC and…
Have bought a few carpets from UC and always pleased with quality and price
2023年10月9日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Thank you for taking the time to leave us a review and for shopping with United Carpets
Great service.
Came into the shop and was shown numerous samples and given great advice regarding our requirements. Had 2 carpets fitted and laminate in the dining room. All I can say is thank you So much for an absolutely great service. Very friendly and professional. Would recommend to all. Thank you.
2023年10月11日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Lee,
Thanks for taking the time to leave us a review. I will pass your kind comments onto the Chorley store.
We hope to see you again soon.
The United Carpets Team
What an excellent professional carpet…
What an excellent professional carpet fitter. He fitted our carpet and underlay on the hottest day on his own. Fantastic job!!!!
2023年9月9日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Susan,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Absolutely first class service from…
Absolutely first class service from this company, from selecting and fitting made it a great customer service experience. 👍 10/10
2023年8月29日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Andy
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Friendly service
Salesman was friendly & polite, we had a good look round, no pushy sales!, carpet was fitted within 2 days (they’d had a cancellation) , fitter was professional & friendly
2023年6月5日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Margaret
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Lots of choice
Lots of good quality choice on offer in local store. Really helpful assistant who was honest. Quick order processing and quick delivery.
2023年6月7日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
The worst carpet fitters
The worst carpet fitters. Ruined my new home with bad workmanship. The owner at the Chorley branch is a rude and obnoxious man and refused to accept liability for the workmanship. Even now the carpet grippers have come all undone and I will officially put a complaint through.
2022年7月10日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Sabrina
I am sorry to read that you were unhappy with our service. Our team are generally very friendly and eager to help, so I am surprised to read this. If you can send the full details of your experience through to customerservice@unitedcarpets.net. Our team will will look into this.
Thank you
Fantastic service in store
Fantastic service in store . Only thing stopping it being a 5 was the fitting service. Great lads but left a ripple/wave in carpet at top of stairs ..
2023年4月15日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Gillian
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
Reference the ripple/wave in the carpet please contact the store if not done so already
All the best,
The United Team
Lovely carpets & first class service
Excellent advice and very happy with all the carpets and vinyl. Everything was done on time and I love my carpets. Slight issue with the beds but more from warehouse side with dirty mark on mattress and tears in headboards and a plain headboard when I ordered one with diamantés but rectified and now very happy. Overall an excellent experience and would definitely use again ⭐️⭐️⭐️⭐️⭐️
2023年3月14日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Sharon
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service from start to Finnish
Great service from start to Finnish. They phoned and came when they said. In a few hours they had removed old floor fittings and fitted new. Taking all wasted away. Cannot fault, would recommend
2023年3月23日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Dawn
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Brilliant from start to finish
Brilliant from start to finish, from the lads in the shop to the guy fitting it. Quick, efficient and good value for money. Great deals on!! Highly
Recommend x
2023年1月30日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Alisha
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Excellent service and really happy with…
Excellent service and really happy with my carpet - Would highly recommend,
2023年1月26日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Lisa
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
The quality of flooring is fantastic…
The quality of flooring is fantastic and the fitting itself was done to a very high standard. The only down fall was the fact the fitter did not wear overshoes and trailed dirt into my carpets, this was disappointing and my carpets are now filthy with ground in dirt
2023年2月28日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Leanna
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Disappointing…
Had our stairs carpeted and hall fitted with laminate. A couple of pieces of laminate started to lift slightly almost immediately after fitting so that phoned the shop to let them know. The fitter contacted me and asked me to send him pictures which I did, this was a couple of days before Christmas and I knew he was going away for 2 or 3 weeks as he'd told me when he fitted my floor so I said it wasn't urgent before Christmas, I expected he would make arrangements to come back after his holiday. Never heard from him again and its 8.5 weeks ago now. Very disappointing service.
2022年12月15日
自発的なレビュー
United Carpets & Beds - Chorley からの回答
Hi Jill
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
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