No pressure selling in the shop.We were left to browse until ready. Flexible fitting dates and happy to store carpet until we had room decorated 2-3 weeks later. Slight hiccup with fitting day due t... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have bought all our carpets from United carpets and beds for at least the last 25 yrs, even when on Portwood in Stockport. Yesterday we were looking for stairs and hallway. Paul the sales guy w... もっと見る
企業が回答しました
Sound honest advice, really helpful at every stage. Staff had a great sense of humour and made the experience a lot of fun. Very pleased with fitted carpets, great quality and will definitely be going... もっと見る
企業が回答しました
We recently bought new carpets for 3 rooms from United Carpets at Hazel Grove and we are very pleased with the results. The store manager Glen was very knowledgeable and helpful and the fitter Alan... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
33 Buxton Road, SK7 6AF, Stockport, 英国
- 0161 456 7509
4.6
優良
181件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hazel Grove made it very easy to…choose
Hazel Grove made it very easy to choose the right lino at right price for my needs.
2023年9月4日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi David
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service from Hazel Grove branch
Really nice in store staff. Spent a long time going through options with us and even stayed beyond closing time. Carpet fitter did a great job and we are really happy with the carpet. Would definitely use again.
2023年8月18日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Natalie,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Amazing service from assistance on…
Amazing service from assistance on carpet selection by sales team, early delivery/fitting and a fabulous job completed by the fitter Alan. A totally great experience and over the moon with our new carpets. Thank you all.
2023年9月11日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Jane,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Brilliant service from Hazel Grove…
Brilliant service from Hazel Grove branch. From initially browsing in store and clear guidance on how much extra each carpet would be be to the polite fitters. We had to change fitting date due to family health and one simple phone call was all it took. Unfortunately didn’t get the name of the fitted but both times he came was polite and and made feel at ease having someone else in the house.
2023年9月9日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Neil
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service from start to finish
Excellent service from start to finish, highly recommend.
2023年8月4日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Karen
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Hazel Grove store.
Hazel Grove store.
We purchased a carpet in May and the staff were so helpful and the fitter did a great job so we returned to purchase hall flooring. The same salesman went above and beyond and the fitter did an exceptional job, consulting us as he went along. We even purchased a rug from instore.
All items and service top quality. Would definitely return and recommend.
2023年7月18日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Very pleased with the fitter and the…
Very pleased with the fitter and the service in the shop at Hazel Grove.
2023年7月24日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Hilary
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Excellent service and prices.
Glen was brilliant helping me choose the best flooring. The price was very competitive and Callum the Fitter was amazing and very helpful. I am so pleased with my new kitchen floor and can highly recommend United Carpets. I will definitely be using them again for bedroom carpets.
2023年7月26日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Mrs Howarth
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Was very helpful after being let down…
Was very helpful after being let down by another company
2023年7月9日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Kathleen
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
A massive thanks to Glenn and the team…
A massive thanks to Glenn and the team at Hazelgrove.
Very helpful, Not at all pushy and actually the best value for money by a country mile!!!
The fitters were very courteous and polite. The carpets look amazing!
We also had all our down stairs done in LVT and this came with its challenges considering the age of the property. Billy and his team worked tirelessly throughout the project and the floor looks superb.
Thanks guys, I will be recommending you to all my friends and family.
Graham
2023年7月7日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Dear Graham,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Wonderful experience from start to…
Wonderful experience from start to finish. The staff in-store were great, no pushy sales tactics and were happy to listen and advise on our own specific needs!
Special shout-out to Billy. He and his partner did a fantastic job fitting our flooring, providing a finish we couldn’t be happier with!
2023年6月22日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Nick,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Professional service throughout
Went into the shops very helpful and welcoming! So easy to shop around and have a look at different options!
We went for the LVT & the fitter Billy and his team of lads was so lovely, very professional. Couldn’t recommend them anymore!
2023年6月15日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Kaci
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Terrible Vinyl/LVT fitters
The carpet people themselves are wonderful, professional, and easy to deal with. Unfortunately, the Viny/LVT fitters that they sub-contract are not.
They fitted the floor un-level, and have spent MONTHS arguing about it instead of just fixing it or paying for it to be fixed.
Its been draining on our mental health, and frankly insulting to see the very least.
2023年1月1日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Edit after investigation:
Dear Joel
We're happy that you we're impressed with the staff in our store.
Customer service is really important to us and on the rare occasion that we do have any issues, we work very hard to resolve them to ensure everyone gets the best possible service from our team.
Further to the below on investigating and resolving the issues mentioned, we were informed that the damage to the flooring was not due to the fitting but was in fact due to a flood in the premises. However, as a gesture of good will we attended and inspected the flooring. A free of charge repair was offered, but you wished to complete the repair yourself and were gifted a box of the same flooring to complete your project, free of charge.
We take pride in doing everything we can to make sure all our customers are happy with their purchase, we hope that the steps taken to resolve this issue are satisfactory and that overall you were happy with your experience with us.
Thanks for taking the time to leave your feedback and for shopping with United Carpets.
Hi Joel
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net
Happy at Hazel Grove
Always use united carpets Hazel Grove, great service and prices wouldn't go anywhere else.
2023年3月31日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi David
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
We won’t go anywhere else they were…
We won’t go anywhere else they were really easy to deal with and the fitters especially Allan we’re really top blokes can’t fault at all thanks again!
2023年4月29日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Jack
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
I am so pleased with my new carpet
I am so pleased with my new carpet, it makes the room.
The man in the showroom was so helpful and very patient with us! Although we thought we knew what we wanted we still ended up going backwards and forwards looking at options he showed us.
Their fitter then made it happen - he was very professional and got the job done in no time at all.
United Carpets made the whole experience less stressful, thank you.
2023年3月17日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Sherry
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
United Carpets & Beds - Hazel Grove からの回答
Hi
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
We have always used this company in…
We have always used this company in High lane / Hazel Grove, the chaps behind the counter are so friendly and informative, the hardwood flooring is amazing and was fitted with no fuss from 2 very experienced and respectful fitters, the carpet however seems to have been fitted by someone who does it at a bare minimum just to get paid, smoking every 5 mins constantly on the phone not even fitting what was agreed !
2023年3月31日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Alexander
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Great experience from start to finish
Great experience from start to finish, staff in the shop were so helpful and our fitter was friendly and efficient. Couldn’t fault anything, will definitely use again.
2023年2月28日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Annie
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Great service
Great service, Chris was so helpful, I had him pulling out sample after sample and nothing was too much trouble. Delivered and fitted on time. I will definately be using them again.
2023年4月4日
自発的なレビュー
United Carpets & Beds - Hazel Grove からの回答
Hi Jackie
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。