Always get great service & find exactly what I'm looking for at a good price. Never wait to long for fitting. Good choice of products with range of prices.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booki... もっと見る
企業が回答しました
From the moment we walked into the store we were offered salient and pertinent advice & guidance- no mixed messages, no hard sell, no BS. No grey areas on costing or things that escalate so your out o... もっと見る
企業が回答しました
You were very patient with us when we had to our order on hold due to family/health problems. In addition you kindly held the price to the original quotation. In addition, the fitter did a very good... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
Southcoates Lane, HU9 3AP, Hull, 英国
- 01482 707191
4.5
優良
134件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
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この企業のTrustpilot 利用方法
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Excellent Hull branch
The staff in our Hull branch were excellent from our first visiting the shop to when the fitters left. They were knowledgeable and helpful while we chose our carpet and polite and efficient when booking the fitting as we were unsure of the date until the week after purchase. We would highly recommend them and will return when we recarpet our living room.
2022年10月25日
自発的なレビュー
United Carpets & Beds - Hull Southcoates Lane からの回答
Hi Anne
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
United Carpets & Beds - Hull Southcoates Lane からの回答
Hi Suzanne
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
GREAT SERVICE
Great service.
Down to earth proffesional people who actually listen to you.
Helpful and very efficient.
I have used these twice now for carpets and lino .
Highly reccomended.
2022年9月14日
自発的なレビュー
United Carpets & Beds - Hull Southcoates Lane からの回答
Hi Lorraine,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
They left a mess
They left a mess, and didn’t even inform me when they were done. Never agin.
2022年9月6日
自発的なレビュー
United Carpets & Beds - Hull Southcoates Lane からの回答
Good Afternoon
Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Great carpet
Great carpet, good value for money. Had them fitted, which has been done well. Staff in shop and fitters very polite and friendly
2022年7月13日
自発的なレビュー
United Carpets & Beds - Hull Southcoates Lane からの回答
Good Morning Maureen,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Gave 1 star because of promptness
Gave 1 star because of promptness.
That's all I can really compliment you on. Left a massive mess of off cuts and giant pieces of carpet with all garbage left.
I understand leaving some off cuts but the amount left behind was ridiculous.
Flooring in bathroom was hardly put down properly. I could have done a better job. Not straight lines, doesn't meet up with skirting boards.
Carpets were not put in well, lifting on all sides. Asked for a piece at bottom of stairs to be put in, it wasnt put in.
Will not be using you again
2022年7月5日
自発的なレビュー
United Carpets & Beds - Hull Southcoates Lane からの回答
Good Morning Melissa,
Thank you for your recent order and feedback.
We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Shop staff great, disgraceful fitter
Cannot fault the shop staff, they were brilliant, really helpful when choosing our carpet. Good communication from them regarding estimated arrival and when it was due to be fitted.
The carpet was fitted really well, very quickly, and looks great, however the fitter's attitude (John I think his name was), was absolutely appalling while in our family home. Such a shame his behaviour has tainted the great work he had done.
He started off quite annoyed that we hadn't taken up our old carpet despite the fact we were not told to.
Very rude & abrupt. Was also rude to my dad who had come round to help on the day of fitting.
Very careless when carrying the carpet up the stairs scratched a lot of the freshly painted walls which had to be redone. Broke a panel on my daughter's bed which has had to be fixed. Constantly giving a negative attitude, despite my husband offering a quite simple solution to his "problem". His attitude was so unprofessional and to be honest his behaviour would put me off using United carpets & beds again.
2022年8月13日
自発的なレビュー
United Carpets & Beds - Hull Southcoates Lane からの回答
Good Morning Rachael,
Thank you for your recent order and feedback.
We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
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