Just been back to buy a new carpet as always the lady in store at burslem sandy very helpful and knowledgeable very good price and fast fitting never have any problems that’s why we use them
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Gaz was our carpet fitter. He was professional, friendly, and did a fantastic job. The smell and look of a new carpet makes you think where else needs a new carpet in the house. . Thanks Gaz you did a... もっと見る
企業が回答しました
Really great staff, not pushy or following us around, allowing us to look around and ask questions when needed. Helped us with our choices and quickly got us all sorted out. I believe the fitt... もっと見る
企業が回答しました
From our initial visit we were impressed with the helpfulness of staff & experience in guiding us through the processes of buying a new carpet. If you haven't bought one in many years it can be quite... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
135 Waterloo Road, ST6 2ER, Stoke-on-Trent, 英国
- 01782 833823
4.9
優良
122件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A full house carpet replacement
Have dealt with United on a few occasions now and find them very professional. In store a shout out to Paul, Sandy and Steve who always made me feel very welcome and took the time to understand what I wanted. Also, wanted to mention both Chris and Gary who are top class fitters who treat you and home with the upmost respect. A very happy customer who will certainly use United again in the future. I normally don’t recommend companies to others as I find most are a bit hit and miss. However, I am more than happy to fully endorse United Carpets in Burslem you will be hard pressed to find anyone better.
2023年5月10日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Michael
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Went in the store had a look round at…
Went in the store had a look round at their carpets and was spoilt for choice we were just after carpets ends we were not sure of sizes so we went up upstairs and asked the lady she came down with us and went through it with us we ended up what we came in for
The advice was good and a great price too would recommend .
2023年2月22日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Carole
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
I had my stairs and landing carpets…
I had my stairs and landing carpets fitted just before Christmas absolutely fantastic can’t fault the service. This is a company we use again and again the Burslem store is great fabulous staff and service is amazing nothing is too much trouble.
2022年12月16日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Tessa
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Great branch at Burslem and friendly staff.
The Burslem branch is very friendly and helpful i would recommend this branch to friends and family, I've had a full 3 bed house done by this site and the job was done to a high standard. I will be using again in the future.
2023年1月27日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Mark
Thank you for sharing your experience and we are so delighted to hear you had a great experience from your local store and team.
All feedback is shared with the team, and they love seeing such positivity about our services, products and customer care. We shall certainly pass this on to the store.
Thank you again for choosing us to assist you and we look forward and hope to assist you again in the future.
Best wishes
The United Team
Going to carpets united for my carpet's…
Going to carpets united for my carpet's as been a good experience... I moved in a council house with no carpet through the hole house and so far I have had my livingroom done, stairs & landed, sons & daughters bedroom... Got our bedroom to go & bathroom yet & I will be going back to carpet United..
2022年8月14日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Amy
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Great service
Great service, knowledgeable advice, good price, fitting exactly when I wanted, friendly professional fitter, no complaints from me and will definitely use again.
2022年10月31日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Best place for carpets in stoke on Trent
Always have my carpets from here. Excellent service . Affordable prices and plenty to choose from.
Communication is excellent and as I work full time they are very accommodating. Would not shop anywhere else for my carpets.
2022年11月2日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Alison
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Can’t thank Paul and Mark enough
Can’t thank Paul and Mark from the Stoke on Trent (Burslem) store enough. From start to finish was an easy, no trouble experience. Paul measured up then advised us on what was best for my kitchen floor after a flood, but no pressure to buy. We eventually went with the Zeezoo flooring. Mark came to make sure the floor was in good condition prior to laying. He’s done a beautiful job, even to pulling out all my appliances and then laying the floor and replacing everything back.I can’t thank them enough for a beautiful job done with care and respect. Thank you so much. I’d recommend them to anyone.
2022年9月30日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Avril,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Rob,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Unable to pick fault with these people
Unable to pick fault with these people, polite and friendly, really helpful, and got me what I needed whilst keeping me in budget, came out to fit carpets, fitter sound and really quick and efficient,
2022年8月4日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi Marc,
We appreciate you sharing your experience and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service and products.
We hope to be able to help you again soon.
All the best,
The United Team
Floor fitted to lounge and hallway.
Floor fitted to lounge and hallway.
Mark from Burslem did a fabulous job.
Wouldn’t hesitate to recommend him.
Hoping to order for the dining room shortly and praying that I get Mark again for fitting.
2022年9月17日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Good Afternoon Christine,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
My grey carpet was fitted today while I…
My grey carpet was fitted today while I was at work and I've come home and it has a brown mark on it and the fibers have come lose. I'm really disappointed because The people in the shop were very helpful and friendly and helped me decide which carpet to get.
Now I can't enjoy my finished bedroom like I'd planned.
2022年9月7日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Good Morning ,
Thank you for your recent order and feedback.
We sincerely apologise that your experience did not meet your expectations or our standards.
If you would to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.
The United Team
Carpets by United
Always use United Carpets excellent service, good choice and lovely staff have recently had a stair +bedroom carpet fitted no complaints at all
2022年8月22日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Good Morning Chris,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Top class service
Excellent top service. From going into the store with a support dog & given no hassles whatsoever! Excellent! Then telling the staff what we needed & using their experience, they showed us what we needed & absolutely perfect. Very quick coming & measuring & carpet fitted within a couple days. They listen to what is required & get on with the job you wanted. Very friendly staff & superb workmanship. A credit to the area.
2022年8月4日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Good Morning Sam,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Very happy with the service and products.
We purchased a carpet, underlay and fittings online. The whole process was simple and the communication was great. The fitter was pleasant, respectful and very tidy.
2022年8月24日
United Carpets & Beds - Stoke-on-Trent からの回答
Good Morning,
We appreciate you sharing your experience of our company and are delighted that we were able to assist you.
All feedback is shared with the team who really do love seeing such positivity about our service.
We hope to help you again soon.
Kind regards
The United Team
Great Service
Took measurements in and they worked out size required, great deal, buy underlay and get free fitting. Best thing, the left over section for the Stairs carpet, they made into a mat.
2022年7月29日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi
Thank you so much for your review. We are very happy to hear of the excellent service you received.
We hope to see you again soon :-)
The United Team
Brilliant shop
Brilliant shop, plenty choose from, nice people, affordable only ever use this shop. Fitted my carpets two days later after I chose them.
2022年7月24日
自発的なレビュー
United Carpets & Beds - Stoke-on-Trent からの回答
Hi
Thank you so much for your review. We are very happy to hear of the excellent service you received.
We hope to see you again soon :-)
The United Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。