When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly... もっと見る
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Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.
The sales team where fine and the gentleman who came to measure was nice. Unfortunately the sales team have a different approach to fitting than the fitting team. The flooring was fitted without any m... もっと見る
企業が回答しました
Friendly and helpful staff in Wrexham branch. Good range of carpets to choose from and reasonably priced. Carpet fitters were great , including fitting the carpet into airing cupboard around the tank... もっと見る
企業が回答しました
企業情報
当該企業による記述
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
当該企業による記述
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
連絡先
10 Pentre Felin, LL13 7NB, Wrexham, 英国
- 01978 366711
4.5
優良
75件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 98％に回答しています
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When I visited the store (which I did…
When I visited the store (which I did many times as I'm very indecisive!), they left me to it and didn't follow me around or ask me questions. When I was ready, I went to them & they were incredibly helpful. I ended up having a carpet fitted & they were brilliant. Absolutely no problems fron start to finish!!
2026年5月27日
自発的なレビュー
Iv used United Carpets lots of times…
Iv used United Carpets lots of times and they are always reasonably priced and they do a great job never had an issue with them and the staff are great.
2026年6月10日
自発的なレビュー
Didn't fit the gold bar just left the…
Didn't fit the gold bar just left the cushion floor cut had to phone them up as I had paid for it asked for white sealant and they put clear down so had to do it myself
2026年6月24日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Mark, thank you for taking the time to leave feedback.
We're sorry to hear that your experience with the independent fitter did not meet your expectations. This is not the level of service we strive to provide and understand your frustration completely.
We would like the opportunity to improve your experience, please contact our Wrexham store directly so they can look into these matters for you and rectify any issues.
Kind Regards
The United Team
Wrexham branch above and beyond
Wrexham branch what can i say other than ten out of ten,from start to end they have always come up trumps,fantastic store staff who care about your needs and aim to fulfill them,from measuring,estimates and great quality products,had bedroom carpets fitted excellent quality,fitted a large conservatory today with high quality vinyl and waiting for stairs to be done now with stair runner. The fitters are the most nicest guys and helpful. Highly recommend.
2026年7月2日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi, thank you so much for your amazing review and for your continued trust in our Wrexham team.
We're delighted to hear that you've had such a positive experience from start to finish. It's wonderful to know that our store team have been able to help with everything from measuring and quotations through to finding the right products for your home.
Thank you for your recommendation. We look forward to completing your stair runner and helping you with any future flooring projects.
Friendly and helpful staff in Wrexham…
Friendly and helpful staff in Wrexham branch. Good range of carpets to choose from and reasonably priced.
Carpet fitters were great , including fitting the carpet into airing cupboard around the tank without a joint. Not the first time we've used United Carpets and would definitely recommend on our experience.
2026年5月22日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hello, thank you for taking the time to share how our Wrexham store did.
Its great to hear that the team could make your experience a positive one throughout with a wide range of carpets to choose from at reasonable prices.
We hope to assist you with any projects you may have in the future. Take care.
Disappointed
The sales team where fine and the gentleman who came to measure was nice. Unfortunately the sales team have a different approach to fitting than the fitting team. The flooring was fitted without any major problems although there was a lot of waste. Door plates ordered I feel where incorrect as they did not stick to flooring as advise the would. The fitters have been out to refit door plates however 2 weeks later these plates have once more come away.
2026年5月5日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Good afternoon, thank you for taking the time to leave a review.
We're pleased to hear that you had a positive instore experience when visiting our Wrexham Store. However we're sorry to hear that your experience with the independent fitters did not meet your expectations. We would like the opportunity to look into this further, please contact our Wrexham store directly or email customerservice@unitedcarpets.co.uk with your details and a member of our team will be in touch.
Kind Regards
The United Team
The guys where very quick and friendly…
The guys where very quick and friendly cleared away carpet pieces had them a few times will recommend them.
2026年4月8日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hello Louise, thank you for taking the time to leave a review.
Its a pleasure to hear that our Wrexham store could make your experience with us a positive one.
Thank you so much for the recommendation. Take care.
Good quality flooring
Good quality flooring. The fitters were great, really friendly and did a good job.
2026年4月24日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hello Alison, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Wrexham store.
Thank you so much for the recommendation. Take care.
We had purchased new furniture for the…
We had purchased new furniture for the house, and it was being delivered 8 days later, but we had forgotten to order new carpet United Carpet’s was our 1st call great range of carpet and under lay, they laid the new carpet 2 days before the furniture arrived, great job and the carpet is great.
2026年3月6日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi, thank you for taking the time to leave a review.
We're so pleased that our Wrexham store could meet your expectations and provide you with an great service throughout. Its a pleasure to hear that you're happy with the finished results.
We hope to assist you again in the future. Take care
The sub contractors left to toilet seat…
The sub contractors left to toilet seat covered in urine and put the lid down .nobody had been in the property from when the carpet was fitted.the property was put up for sale and the estate agent contacted me to tell me.about the urine covered toilet bseat after the potential buyer lifted up the toilet lid
2026年5月5日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Good afternoon Barry, thank you for taking the time to leave feedback.
We are very sorry to hear about your experience and completely understand your frustration. This is not the standard of workmanship or professionalism we expect from our independent fitters. We take matters like this extremely seriously and will be addressing it directly with the team involved to ensure it does not happen again.
Thank you for bringing this to our attention.
Kind Regards
The United team
The lead time was good
The lead time was good, the carpet is just what we wanted and the fitters did a great job
2026年4月13日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Dear Mr and Mrs Robinson,
Thank you for taking the time to leave us your feedback and for shopping with United Carpets and Beds.
We hope to see you again soon for your next project.
Regards
United Carpets and Beds
happy experience
as a returnable customer of united carpetsi e returned today and was really impressed how well you g josh has come along what a great credit to united carpets he will be in the future ,its great to see a company like your selfs taking young lads on and training them up ,i certainly will be sending more of my customers here to see the team as iam self employed and like to see youngsters doing well yours sincerely mr l booth
2026年4月15日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Lee, thank you for taking the time to share your experience.
We're so pleased that our Wrexham store was able to meet your expectations and provide you with a 5 star service throughout.
Thank you so much for your kind words and recommendation. Take care.
Always use this company
Always use this company. Great staff in store & great fitters. Great quality carpets.
2026年4月9日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Vicki, thank you for taking the time to leave a review.
We're so pleased that you're happy with the service that you recieved from our Wrexham store.
Thank you so much for the recommendation. Take care.
United Carpets & Beds - Wrexham からの回答
Good afternoon Lynne, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Wrexham store.
Thank you so much for the recommendation. Take care.
Carpet and vinyl fitted a few days before Christmas
Excellent service in the shop and from the fitters, very polite, friendly and professional all sorted just a few days before Christmas placed an order in the shop on the Saturday before Christmas and they fitted carpets and vinyl on Tuesday before Christmas. Many Thanks Linda , Wrexham
2025年12月20日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hello Linda, thank you for taking the time to leave our Wrexham store a review.
Its such a pleasure to hear that the team was able to meet your expectations and provide you with an excellent service.
We hope to have the opportunity to assist you again in the future. Have a wonderful day.
Friendly and professional fitters
2026年1月26日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Derek, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Wrexham store.
Thank you again for the recommendation. Take care.
Stairs, landing & bedroom carpets
Really helpful in store, fast delivery and really pleased with fitting. We are really happy with our new carpets. Thank you
2025年12月16日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Susan, thank you for taking the time to leave a review.
Its great to hear that our Wrexham store could meet your expectations and provide you with a 5 star service with fast delivery and help in store. We're so glad that you're happy with the finished results.
Thank you again for the recommendation. Take care.
Excellent service from start to finish
Nice and very polite sales team and fitting service would recommend united carpets Wrexham to friends and family
2025年10月2日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Malcolm, thank you for taking the time to leave a review.
We're so pleased to hear that you're happy with the service that you recieved from our Wrexham store.
Thank you again for the recommendation. Take care.
Brilliant experience…
I cannot rate the whole experience highly enough.
From the customer service in the store from Emma, to the quality of the carpet for the dining room and the quality and design of the vinyl for the hallway, downstairs toilet and kitchen. It has transformed the space.
The guys that fitted the whole lot were just brilliant.
Clean and tidy, very professional and quick too.
They didn’t stop.
I can honestly say that they were the best.
The precision measuring, cutting and finishing of the vinyl and carpet was superb.
I would highly recommend this team and cannot praise them enough.
Thank you United carpets, from two very happy customers.
Ps my husband is very hard to please and he was amazed by the precision of the team. 👍
2025年11月13日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Karen, thank you for taking the time to leave feedback.
We're so pleased that our Wrexham store could meet your expectations and provide you with a brilliant experience from start to finish.
We're so pleased that you're happy with the finished results. Thank you again for the recommendation.
Start to finish -excellent!
Great experience whilst in the shop with expert advice provided on the best carpet to meet our needs. Fitting team were excellent providing a first class install.
2025年11月11日
自発的なレビュー
United Carpets & Beds - Wrexham からの回答
Hi Tim, thank you for taking the time to leave feedback.
We're so pleased that our Wrexham store could meet your expectations and provide you with a great experience and the fitting team was excellent.
Thank you again for the recommendation. Take care.
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