They falsely advertise that returns are easy. I requested a return and they said that they would give me only $18 and if I wanted to return the item, I would be responsible for postage. This policy wa... ãã£ãšèŠã
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Wonderful items, lovely sculpter, the chocolates were amazing, especially the chocolate covered matzo! And the letter in time from Miriam! That was very special too! I love the facial cleanser and... ãã£ãšèŠã
I love the product and it was delivered on time. One thing that made me want to order, is that it was from South Carolina and made by Americans who are fairly paid, as opposed to China where there is... ãã£ãšèŠã
I ordered two items. One was received in a reasonable amount of time. However, I had to send an email inquiring about the 2nd item. I received a prompt response that it was out of stock. Iâm underwhel... ãã£ãšèŠã
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Really happy with the tops that IâŠ
Really happy with the tops that I ordered. Delivery took some time, but still got them before going on a trip
Love my tops!!!!
Good Quality
Both of the items I ordered are made of quality materials.
It was a great experience in orderingâŠ
It was a great experience in ordering however, I waited a very long time to actually get my order.. I ordered on 9/12 and received my order on 10/16..:(
Timing of delivery took much longer than estimated to receive product
Timing of delivery
Love the clothing
Love the clothing, fits well, nice quality. Only complaint is the long delivery time.
HELP!!!!!
I have been on the phone for an hour trying to get an address for an exchange. All I have gotten is the runaround! Could someone please help me?!! My phone number is 661-964-8380.
STAY AWAY
STAY AWAY. The ABSOLUTE WORST company to work with. If something is a wrong size they will not do a return. You have to pay $20 for shipping the exchange. When THEY MAKE AN ERROR IN YOUR ORDER, THEY STII MAKE YOU PAY FOR SHIPPING.
Happy!!
The two items I purchased are really great! I donât usually order from random sites, but I couldnât resist the white sweater. I wasnât disappointedâŠthe quality is amazing and the fit is perfect.
Great quality
Great quality. XL size seems a bit smaller than it should be.
Received both items in one package
Received both items in one package. Perfect condition and price was great compared to retail stores. I look forward to seeing and ordering future merchandise.
Beautiful sweater
I love my sweater! It fits perfectly and arrived shortly after I placed my order. Thank you so much.
I am very pleased with the outfits
I am very pleased with the outfits. Unfortunately, one of them was no longer available - I received credit for it - and I received five lovely pant and shirt tops. I look forward to enjoying wearing them!
I order 2 sweaters from the picture IâŠ
I order 2 sweaters from the picture I was under the assumption that the sweaters were knit. However, they are more like a sweatshirt material. Attempting to do a return within the 30 day window. However, no response and I checked spam. I did receive a discount for 15% off my next purchase when I said I was unhappy. It is suspicious to me when you attempt to make a return for a refund and the process is contingent on someone responding to your request.
The 2 items I ordered I donât like
The 2 items I ordered I donât like. Says Free Returns but thatâs a lie. $70 to return to someplace in Dubai. No tracking once out of USA. I will never buy something advertised on Facebook ever again.
Excellent Customer Support
Emailed customer support re status of my order, Sara assisted me, and provided efficient solution! Will definitely order from Uruk again!
I purchased three of your sweatersâŠ
I purchased three of your sweaters around August 15, 2024. I received them later than expected and therefore couldnât use them on my trip. When I returned home two weeks later, I was able to review your package. One white sweater was a medium, which I will keep as it fits, but the other two are larges and are too big for me, therefore I need to return them.
Please provide instructions as to how to return these two sweaters to you.
Thank you.
Patricia Sans
137 Satinwood Lane
Palm Beach Gardens, FL 33410.
No communication
There was no communication as to receiving my order or shipping. Had it not been for PayPal I thought I lost all my money
I finally received my order on August 25th. They are well made. I bought the grey and pink sweaters. I thought the pink would going to be lighter but they are okay
No full credit with return...
When a product is not suitable to the customer, it should be able to be returned to a US address like it was shipped for full US dollars credit. I will not shop here, again.
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