US PRO レビュー 925

On time delivery and good quality product.

Ordered from their website. received no receipt, indication of delivery or communication. When I phoned up I was told it would be delivered 630-730 that night. I waited back at work for delivery and had a no show. Phoned the next morning and again requested a receipt or tracking info only to be told they would do it and it would be delivered later that day. That was a complete lie as I later found out the tool box had been returned to sender. Same thing again happened and after wasting several more hours of my time and hearing their incompetent staff blame me for the delivery address being wrong, I gave up and picked one up from halfords for less money and the manager helped me load it into my high tech delivery service(the back of my car). I ordered thru Apple Pay, it inputs all my details without me having to check, but then I couldn’t check cos I wasn’t sent a receipt?😡 so frustrated isn’t the word. Staff I dealt with were half assed and not really interested apart from from trying to apportion blame to either the delivery company or me. So do your self a favour and just avoid.

Brilliant product 👏

You did a good job but just need to know when it’s going to be delivered

Hi, you have sent me a survey for a cabinet i have ordered, BUT i had no conformation email? no invoice ? no indication of delivery? the only thing i do know is you have my money. for a £300 order i would expect all of the above fairly quickly. even automated systems are capable of this.

Great quality boxes, great staff friendly customer service, thanks for the upgrade really happy with it 👍👍

Great toolbox fits everything in it, love ball bearing draws and lovely box liners as well great stuff thank you.

Excellent customer service, care and support. Swift and efficient. I had a problem with a lock, fully resolved in 24 hours. Polite and friendly, such a surprising change from the usual these days.

no correspondence

Brilliant product and their customer service could not have been better.
I would definitely buy from them again.

Have to take whole cover off if you want to open lid and the straps on front cover need to be longer but apart from that cover is ok

Really good quality chest for the price
Will buy again to expand my tools

I actually purchased 2 units from US PRO a complete stacking unit & this ace toolbox, thanks to being too old to tell the difference between inches & millimetres i miscalculated & had to return the items, then i recall having purchased another toolbox from them a few years ago & decided that it didnt matter if i was an old codger or not I'd buy one. Now Scott at US PRO has been helping me deal with returning 1 unit & buying this 2nd one. As a disabled person & an old codger (71) who now lives alone its difficult if not impossible for me to take large parcels to the post office so i asked him if he could arrange a collection which i would pay for, he had no trouble in doing this & though we have had a little hiccup with the courier company, maybe I should say a coughing fit would be more appropriate, he has dealt with all of this whilst also keeping me in the loop. I rarely if ever leave a review about anyone but this time I couldn't be more happier to recommend Scott & US PRO to anyone who wants a quality tool box made from hard wood not pine, remember that, & at a ridiculously cheap price otherwise as I live on a pension i wouldn't have been able to afford one. Now all i have to do is work out where it will go! Thank you very much US PRO & most importantly Scott McCarthy.

Hassle free easy ordering and quick delivery

Very quick service. Arrived next day which I really didnt expect

Received an excellent service when buying a storage box on Ebay
Very friendly and supportive
Kind and helpful
Highly recommend
Would buy from them again

Brilliant quick delivery well pleased with the cabinet can have 4 of theses against one span-on no brainer

Great quality tool system at a very competitive price. Service received was excellent especially from Scott McCarthy who went above and beyond to make the purchasing experience a good one. Thanks again.

Recently brought a tool chest from them. The chest was perfect, well built and well priced. What made more of an impression was the service provided by Scott. He smoothed out a problem with the delivery company and through the whole process was unfailingly helpful. Recommended.

I have made a few purchases in the past for these great value boxes, still going strong after many years in my workshop. Sadly the most recent purchase had a minor fault that was rectified via a phone call from Scott to me the same day I noted the issue and resolved immediately. Still my go too provider for all things tool box related, fully supports my decision to stay with US PRO in the future, next purchase already made!