Time wasters and scams
I would rate 0 stars if it let me.
Not happy as I made an order and it arrived with in 5 days.
Now made another order and been waiting couple of days now as they still have not sent an email saying dispatched.
Instead they keep making up excuses saying we are unable to dispatch at mont due to issues with Royal Mail.
Even worst I paid for 1st class postage.
Don’t buy from them they are a lie and a scam just want your money.
I will be going up to there shop to give them that. They replied today saying sorry due to more made up rubbish they love to say. Waste of money stay away from this company.
I have got trading standards involved my end now so then we see what rubbish they be saying when they have trading standards to answer back to and even they have confirmed with me there are no issues with dispatch through Royal Mail.
Not happy no one else order from them they make up rubbish
Vape Suite - Headingley からの回答
Hi Ryedon Clift,
sorry for the delayed response. We’re very sorry for the delay and the frustration it caused. Unfortunately, the issue was due to a Royal Mail system outage, which was beyond our control.
We’ve processed a full refund for your order as a result. We’re taking steps to ensure this doesn’t happen again in the future and hope to provide you with a smoother experience next time.
As a gesture of goodwill, we’d be happy to provide a discount coupon for your next order. please reach out to us via WhatsApp when placing it.
Thank you for your patience and understanding.
Best regards,
Vape Suite UK Team