The only reason you didnât get 5 stars is because 1 of the 2 bracelets I gifted was supposed to be yellow gold (the other was correctly silver) and white gold was delivered.
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Perfect jewelry for gifts for my three daughters! Although their sense of style is each very different, Vassias has the perfect pieces to tickle their fancies. The Hug Rings are a marvelous gift for m... ãã£ãšèŠã
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Malachite rings purchased. Rings were advertised as 925 sterling silver, no 925 hall mark on ring. The ring is silver plated so will discolour with wear. Trading standards are not being followed here... ãã£ãšèŠã
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My experience with Vassias was an overall positive one. The only reason I didn't give 5 stars is because nobody, or company is perfect, however oi had no problems at all. Ordering and delivery went s... ãã£ãšèŠã
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The only reason you didnât get 5 starsâŠ
The only reason you didnât get 5 stars is because 1 of the 2 bracelets I gifted was supposed to be yellow gold (the other was correctly silver) and white gold was delivered.
2026幎5æ18æ¥
Vassias ããã®åç
Thank you for your kind words! Weâre thrilled to hear you appreciated our service and fast delivery. Your feedback means a lot to us! We look forward to serving you again soon.
My daughter NEVER received her bracket
My daughter NEVER received her bracket! This was ordered for Christmas⊠I contacted you several times.. you got your money.. never again will I order from here
2026幎1æ26æ¥
Vassias ããã®åç
Weâre very sorry to hear that your daughter has not received her bracelet, especially since it was meant to be a Christmas gift. We have just sent you an email so we can resolve this matter for you as quickly as possible. Please check your inbox (and spam folder just in case), and we will make sure to sort this out for you.
I was kept informed
I received an order confirmation quickly via email. I was informed when my purchase was shipped. It arrived in a timely manner. Also received a follow up email asking if I received my purchase.
2025幎11æ4æ¥
Vassias ããã®åç
Thank you so much, Cheryl! ð
We truly appreciate you taking the time to share your experience. Weâre glad to hear everything went smoothlyâfrom order confirmation to delivery and follow-up. Your kind words mean a lot to our team and motivate us to continue providing the best service possible.
Vassias ããã®åç
Thank you! Weâre so glad you like them ð. If you see something you love or have any questions, feel free to reach out!
They donât sent e-mail very oftenâŠmyâŠ
They donât sent e-mail very oftenâŠmy updates are the same just differant dates..that the 3rd it was at a place the the 6 same place different day..BS..THE LIES ABOUT SHIPPING IS WAY OFF..BS
2025幎8æ31æ¥
Vassias ããã®åç
Weâre truly sorry for the confusion and frustration caused by the shipping updates, we completely understand how disappointing that can be. We did send you an update on September 8th, and according to the latest tracking information, your package has already been delivered. Weâve also sent another email to check in with you, just to make sure everything is okay with your order.
If youâve experienced any issues or havenât received your item, please let us know â weâll be more than happy to help make things right.
Poor Customer Service/ damaged goodsâŠ
I ordered a bracelet for my daughters birthday it took longer than it said to arrive, it then arrived and all the gift box and card inside was all damaged I was offered a partial refund but Iâve never received a penny back Iâve just been fobbed off wonât be using this company again and I wouldnât recommend there customer service
2025幎8æ18æ¥
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Vassias ããã®åç
Thank you for reaching out and sharing your feedback with us, Kirsty. Weâre truly sorry to hear about the delay with your daughterâs birthday gift and the condition in which it arrived. This is not the experience we want for our customers, and I completely understand your frustration.
Iâd also like to clarify that we have already sent you a message regarding the partial refund. Could you kindly check your inbox (and spam/junk folder, just in case) to confirm if youâve received it? If not, please let us know so we can resend the details right away and make sure this is resolved for you without any further delay.
I Didn't work for me. took the first bottle as directed andâŠ
I took the first bottle as directed and did not loose one pound, Is there any way I can get my $$$ back. I had high hopes , but it didn't work for me. If you could send me a label , I will send them back.
2025幎7æ8æ¥
Vassias ããã®åç
Thank you for reaching out and sharing your experience with us. Iâm sorry to hear the product didnât meet your expectations â I completely understand how disappointing that must feel. Weâve just sent you a separate email with the steps to get this resolved, including return instructions. Please check your inbox (and also your spam or junk folder, just in case) to make sure youâve received it.
stay away
takes too long, customer service slow and unhelpful. i would never recommend you or do anything with you ever. You ruined my son`s birthday.
2025幎7æ17æ¥
Vassias ããã®åç
We are truly sorry to hear about your experience and the disappointment this has caused, especially on such an important occasion as your sonâs birthday. Please accept our sincere apologies.
We have also sent you an email directly with more details regarding your order, please check your inbox when you get the chance.
Granddaughter ring
I bought a Grandmother, granddaughter ring, It didn't come with a special message as promised. It was for my grand granddaughters 21st. She wore it for one day only as it made her finger go green. Terribly disappointed total waste of money
2025幎7æ7æ¥
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Vassias ããã®åç
We're so sorry to hear about your experience and truly apologize for the disappointment. We've just sent you an email to help resolve this as quickly as possible. Thank you for bringing it to our attention.
Ordered the menâs bangle, not the product advertised and certainly wouldnât order anything from here again
Ordered the menâs bangle as a wedding gift for my husband to be, no love heart on it and no message card and it came in a cheap white box. This company said I had to request the love heart and they would send the message card which has never arrived.
2025幎6æ9æ¥
Vassias ããã®åç
We're very sorry to hear about your experience. We've just sent you an email to help make things right, please check your inbox. Our sincere apologies for the inconvenience caused.
I did not receive my order!!
2025幎5æ28æ¥
Vassias ããã®åç
We're very sorry to hear you haven't received your order. We've sent you an email with more information, please check your inbox or spam folder. Let us know if there's anything else we can do to help.
Delivered on time
Delivered on time. Parcel in good condition. Delivery person polite.
2025幎6æ1æ¥
Vassias ããã®åç
Thank you so much for your feedback! We're glad to hear your parcel arrived on time and in great condition. ð If you need anything else, we're always here to help!
The necklace is lovely
The necklace is lovely looks much more expensive than it was
The delivery was speedy and communication great
2025幎6æ30æ¥
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Vassias ããã®åç
Thank you so much for your kind words! We're thrilled to hear that you love the necklace and that it exceeded your expectations. It truly means a lot to us to know that the quality, delivery, and communication all met your standards.
The product was not as good as I wasâŠ
The product was not as good as I was led to believe.The shipping was the worst shipping experience I have ever dealt with .
2025幎5æ3æ¥
I gave my daughter the bracelet for herâŠ
I gave my daughter the bracelet for her graduation. My daughter went to put the bracelet on and it broke.
2025幎4æ15æ¥
Vassias ããã®åç
We're so sorry to hear about the bracelet. We've just sent you an email to help get this resolved as quickly as possible. Please check your inbox and let us know if you need any further assistance.
Very pleased with the bracelet
Very pleased with the bracelet. My daughter loved it. Got one for her to give to her daughter!
2025幎4æ13æ¥
Product was just as described
Product was just as described, I wear it almost daily. Was shipped in a timely manner
2025幎2æ4æ¥
Vassias ããã®åç
Thank you so much for your wonderful feedback! We're thrilled to hear that you love your purchase and that it arrived on time. It means a lot to us that you wear it almost daily! ð We truly appreciate your support and look forward to serving you again in the future. ðâš
I had seen the ad for a menâs wristbandâŠ
I had seen the ad for a menâs wristband many times before deciding to purchase one. There were several Infinity wristbands, but Vassia displayed one more unique than others. I thought a close friend of mine would accept one from me if both our names were engraved. Eventually, I purchased the wristband. On it are our nicknames for each other. Unfortunately I cannot give or mail it to my friend; he knows I have it and it is for him. His location, on Active Duty, prohibits mail from home. He has given me permission to wear it until he comes home.
2025幎2æ9æ¥
Vassias ããã®åç
Thank you for sharing your story! Itâs truly special that you found the perfect wristband to symbolize your bond. We admire the thoughtfulness behind your gift and hope it serves as a meaningful reminder until your friend returns home. Wishing you both all the best! ð
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