Veloura Oud ロゎ
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Veloura Oud レビュヌ 

6
•
TrustScore 5段階評䟡の3.5

3.6

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3.6

たあたあ

TrustScore 5段階評䟡の3.5

6件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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3.6

すべおのレビュヌ

(6)

過去12か月のレビュヌ数: 6件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Top service!

Ordered multiple perfumes from this company, totalling over £60 and was given a free gift with the order. Amazing service and fast delivery - will 100% order again

2026幎6月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Amazing products

Amazing products, website easy to navigate and always has the trending products available. The perfumes are very long lasting definitely would purchase again ☺and recommend friends and family

2026幎6月10日
自発的なレビュヌ
Veloura Oud ロゎ

Veloura Oud からの回答

Thank you for your review! We truly appreciate your support and are glad you had a positive experience. We look forward to serving you again soon. Please don't hesitate to place another order—we'd love to have you back!

5぀星のうち5の評䟡

Great customer service

Ordered a few perfumes from here delivery was really quick and customer service was great. Perfumes smelt amazing. Will be ordering again had a 10% discount code too

2026幎6月1日
自発的なレビュヌ
Veloura Oud ロゎ

Veloura Oud からの回答

Thank you for your review! We truly appreciate your support and are glad you had a positive experience. We look forward to serving you again soon. Please don't hesitate to place another order—we'd love to have you back!

5぀星のうち5の評䟡

Absolutely amazing

Absolutely amazing. Defo recommend to everyone to use this website for your pics

2026幎6月14日
自発的なレビュヌ
Veloura Oud ロゎ

Veloura Oud からの回答

Thank you for your review! We truly appreciate your support and are glad you had a positive experience. We look forward to serving you again soon. Please don't hesitate to place another order—we'd love to have you back!

5぀星のうち1の評䟡

Scam

Don’t try it guys, it’s a scam. You won’t get anything nor email, nor tracking, they are a scam don’t try it

2026幎6月4日
自発的なレビュヌ
Veloura Oud ロゎ

Veloura Oud からの回答

We're sorry to hear you feel this way. We have reached out through Trustpilot requesting your order details so we can investigate your concerns, but we have not received a response. We have also searched our records using the name associated with this review and have been unable to locate any order.

We take customer feedback seriously and are committed to resolving genuine issues. If you have placed an order with us, please provide your order number or the email address used for the purchase, and we will be happy to investigate and assist further.

5぀星のうち1の評䟡

Return policy is unfair

I found this company with a good selection and competitive pricing. As the shipping was very delayed (no dispatch after 2 weeks) Inl requested if I could cancel che order. They said it had been shipped but they could just get it back directly from the courier so I wouldn't have to pay for shipping which was very efficient. I asked clearly if there would be any additional charges in the process as I saw something in the T&Cs but got no feedback and assumed I would be refunded for the entire sum.

Turns out the retain 20% for return handling fees! I though this could have been handled better, just by listing the fees at my request so that I could make an informed decision about returning my order. Not impressed unfortunately and I've paid over £23 without receiving anything.

2026幎5月17日
自発的なレビュヌ
Veloura Oud ロゎ

Veloura Oud からの回答

Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.

As your order had already been processed and shipped at the time the cancellation request was made, we arranged for the parcel to be returned directly by the courier as a courtesy, saving you the cost and inconvenience of returning it yourself. The return handling fee applied is outlined in our Terms & Conditions and covers the costs incurred in processing and intercepting the shipment.

That said, we understand your concern regarding the communication of these charges. We appreciate your feedback and will review how we communicate return fees during the cancellation process to ensure customers have all the information needed to make an informed decision.

We value your business and regret that this experience did not meet your expectations.

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