I just want to briefly describe how very pleased I am with the fabulous, high quality job Omar, Nathan and Jakob have done refurbishing our Victorian sash windows with vacuum double glazed sashes. The... ãã£ãšèŠã
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Paul and Nathan were the top standard in everything you would want, and these days is hard to find; polite, friendly, punctual, respectful, clean, tidy and honestly like something from the past. It ha... ãã£ãšèŠã
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Omar refurbished and painted our Victorian wooden sash windows over 2 days last week and he has done a beautiful job. He is very friendly, respectful of our property and left everything very clean and... ãã£ãšèŠã
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We had Ventrolla install some new windows to match and update the original windows of our period property. From the offset, Ventrolla were efficient, professional and offered fantastic advice where ne... ãã£ãšèŠã
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Ventrolla is a UK specialist in heritage timber windows and doors, with over 40 yearsâ experience preserving, restoring and improving period properties. We are a national brand with regional hubs, specialist teams and workshops across the UK, renowned for our expertise in timber sash windows, casement windows and bespoke timber doors for listed buildings, conservation areas and Georgian, Victorian and Edwardian properties. We provide both expert timber window and door restoration and bespoke new timber windows and doors, helping property owners preserve architectural character while improving modern-day performance. Our restoration services include sash window restoration, timber window repairs, draught-proofing and the sympathetic upgrade of existing windows. We offer a range of glazing solutions to suit heritage properties and individual performance requirements, including single glazing, heritage distorted glazing, slim-profile double glazing and vacuum glazing. Our award-winning technology can improve thermal efficiency, reduce draughts and enhance acoustic performance, while maintaining the appearance and proportions of traditional windows. For properties where restoration is not suitable, we manufacture and install new timber sash windows, casement windows and bespoke timber doors, designed to complement the original architecture. Our expertise covers traditional Georgian, Victorian and Edwardian designs, as well as listed and conservation-area properties where planning and heritage considerations are important. We work with homeowners, architects, conservation specialists, developers and commercial clients across the UK, providing specialist advice, precision manufacturing and professional installation. Whether restoring original timber windows or specifying new heritage windows and doors, our approach combines traditional craftsmanship with modern technology.
Ventrolla Sash Window Repair Specialists
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- Enjoy a warm draught-free home with a Ventrolla sash window restoration or replacement
- You can strike one more thing off your home improvement âTo Doâ list with our sash window restoration service. With over 30 yearsâ experience our local installers will return your sash windows to the beautiful characterful period features they once were and banish draughts, rattles and rot. We offer a free, no obligation survey and quotation and don't employ pressure sales tactics.
New 10 Year Guarantee
You can rest easy with the Ventrolla 10 Year Guarantee
On completion of works you'll be given a care pack which amongst other things contains a 10 year guarantee certificate meaning you can relax and enjoy your new windows.
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Ventrolla House, HG2 8PB, Harrogate, è±åœ
- 0800 027 7454
- info@ventrolla.co.uk
- www.ventrolla.co.uk
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Great job
Very prompt on the job.
Explained everything they were going to do.Rob James and Tyler were all
Clean tidy and professional in all aspects of the job.Two 10 foot sash windows now fitted correctly and open and stay open easily.Very happy customer.
2024幎9æ11æ¥
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Ventrolla ããã®åç
Dear Debbie,
Thank you for your kind review! We're delighted to hear that you were happy with our service and installers, Rob, James and Tyler.
If you need anything else in the future, please don't hesitate to get in touch!
Kind regards,
The Ventrolla Team
Excellent service
Both fitters( Paul and Jlohn) were very professional, turned up on time, were respectful of the property, very diligent and did a great job.
2024幎9æ9æ¥
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Ventrolla ããã®åç
Dear Alex,
Thank you for taking the time to share your experience! We pride ourselves on our conduct in our customers homes and are delighted to hear that you were happy with our fitters, Paul and John!
If there is anything else we can help you with in the future, then please do not hesitate to get in touch.
Kind regards,
The Ventrolla Team
The system works !
Had two noisy sticky bedroom 12 pane sash windows replaced with double-glazed equivalents.
Huge improvement in sound appearance and usability.
But I thought people might be interested to know that taking out and reinstalling the windows for exterior painting and cleaning is very easy and works extremely well.
2024幎9æ9æ¥
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Ventrolla ããã®åç
Dear Mr Cox,
Thank you for sharing your feedback. Weâre thrilled to hear that youâve noticed such a significant improvement in both the sound insulation and usability of your new double-glazed sash windows.
We also appreciate you highlighting the ease of removing and reinstalling the windows for exterior painting and cleaning.
Best Regards,
The Ventrolla Team
Sash replacement in cob farmhouse.
Two twelve-pane sash with delicate glazing bars in a Grade 2 farmhouse.This wasn't an 'installation', there was real craftsmanship and experience here. Rob dealt with the problems of the 200 year old cob with real care, he worked right through the weekend to get the job done, turned up exactly when he said he would, was friendly, efficient and left the place clean and as he found it. From initial quote to survey and accounts it was all a very positive experience. Reassuring to now have someone to turn to for any window issues in future.
2024幎9æ8æ¥
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Ventrolla ããã®åç
Dear Tim,
Weâre delighted to hear that you were pleased with the work on your Grade 2 farmhouse, especially with the craftsmanship Rob brought to the project. Itâs wonderful to know that his care and attention to detail made a difference, and weâll be sure to pass along your praise to him.
Thank you again, and we look forward to assisting you in the future.
Best regards,
The Ventrolla Team
VENTROLLA -SIMPLY THE BEST
Ventrolla replaced my wooden sash windows. The installation took 4 days and was completed by Dave and James. I was very impressed with the pride they took in their work, attention to detail, their craftmanship and the quality of the job that they finished. I am very impressed with and trust everyone at Ventrolla whom I have had contact with especially Neil, Mollie and Hollie. Ventrollas customer service, communications and support from start to completion and after care, is second to none. I have no hesitation in recommending Ventrolla as the only company above all others, to replace your windows. I am so happy with my new replacement windows and how they have transformed my home beyond all my expectations. THANK YOU SO MUCH !!! ð€ð€ð€
2024幎9æ5æ¥
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Ventrolla ããã®åç
Dear Mr Hunter,
Thank you so much for your incredibly kind review! Weâre thrilled to hear how happy you are with your new sash windows and the transformation of your home. Itâs great to know that Dave, James, and the rest of the team left such a positive impression with their craftsmanship and customer service.
Your recommendation means the world to us, and weâre always here if you need anything in the future.
Best Regards,
The Ventrolla Team
Wonderfully reconditioned sash windows
I was able to get a fast appointment to get my windows renovated. The work was done quickly and with minimum disruption. The carpenter did a fantastic job reconditioning my original sash windows and adding the Ventrolla system. He was friendly and very helpful answering my queries and requests. The finished work looks great and I am very pleased with the results. All in all great service and a great success!
2024幎8æ29æ¥
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Ventrolla ããã®åç
Dear Odette,
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a great experience with us and that you were pleased with the quality of work on your sash windows.
If you need any further assistance in the future, please don't hesitate to reach out. Thank you again for choosing us!
Best regards,
The Ventrolla Team
Replacement sash
Window quality is lovely and Simon did a great job of installing. Very professional and tidy
2024幎8æ30æ¥
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Ventrolla ããã®åç
Dear Lucy,
Thank you very much for your kind feedback! We are delighted to hear that you are pleased with the quality of the windows and Simon's work.
If there is anything else we can assist you with or if you have any further projects in mind, please don't hesitate to reach out.
Kind regards,
The Ventrolla Team
Lovely Job
We had a number of the sash windows in our listed building refurbished. The whole Ventrolla team was responsive and accommodating. They kept us informed and respected our timing requirements. Justin, who undertook the work was a pleasure to have around. He kept us informed throughout and did a splendid job.
2024幎8æ23æ¥
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Ventrolla ããã®åç
Dear Jackie,
Thank you for taking the time to leave such a positive review. We're thrilled to hear that you had a great experience with our team at Ventrolla, especially with Justin.
It's always our goal to be responsive, accommodating, and respectful of our customers' needs, so itâs fantastic to know that we met your expectations, particularly when working on a listed building.
If you need any further assistance in the future, please don't hesitate to reach out. We're always here to help.
Best regards,
The Ventrolla Team
Quick work!
The team turned up very quickly (within twelve hours), and solved our problem at once.
2024幎8æ20æ¥
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Ventrolla ããã®åç
Dear Tim,
Thank you so much for taking the time to share your review. We're so pleased we were able to facilitate a quick visit and swift resolution!
If there is anything else we can help you with, then please do not hesitate to get in contact.
Kind regards,
The Ventrolla Team
Amazing job!
Rob, James and Tyler did an amazing job with my windows! They arrived on time, were respectful and communicative and replaced the windows in record time. They even tidied up after themselves which some people donât do so very happy with their service! Will definitely recommend!
2024幎8æ20æ¥
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Ventrolla ããã®åç
Dear SWH,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that Rob, James, and Tyler made such a great impression with their punctuality, communication, and efficiency. It's wonderful to know that they left your home tidy and that you're happy with the service provided.
Kind Regards,
Ventrolla Operations Team
Want to say a big thank you toâŠ
Want to say a big thank you to rob,James and Tyler for their hard work. Couldn't ask for a better team to do my windows. Such a happy bunch of guys
2024幎8æ13æ¥
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Ventrolla ããã®åç
Dear Warren Bowen,
Thank you so much for your wonderful review! We're delighted to hear that Rob, James, and Tyler made such a positive impact during your window installation. Itâs great to know that their hard work and cheerful attitude made the experience enjoyable for you.
Weâll be sure to share your appreciation with the teamâthey'll be thrilled to hear your feedback.
Kind Regards,
Ventrolla Operations Team
Rob,James and Tyler were so pleasantâŠ
Rob,James and Tyler were so pleasant and helpful, they left everything tidy and put our blinds back on new windows for me great work lads
2024幎8æ15æ¥
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Ventrolla ããã®åç
Dear Shirley,
Thank you for your kind words! We're thrilled to hear that Rob, James, and Tyler provided such a positive experience.
Thank you for choosing us!
Kind regards,
The Ventrolla Team
I ordered some 8 windows fromâŠ
I ordered some 8 windows from ventrolla, changing my old single glazed to double glazed. things went very smoothly, and the installation guys, Mason was the team leader, were excellent and did everything perfectly and fast and very responsive to any queries or issues I had. Central despatched the wrong catches-platinum instead of chrome but they rectified this within days. I was nervous about ordering so many windows- how can one tell between suppliers?- but was very happy with everything ventrolla did and the excellent end result.
2024幎6æ12æ¥
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Ventrolla ããã®åç
Dear Mr Reliable,
Thank you so much for your detailed review! We're delighted to hear that you're pleased with your new double-glazed windows and your kind comments about Mason and the team are much appreciated.
Thank you for trusting Ventrolla with your project!
Kind regards,
The Ventrolla Team
New double glazed sash windows
Ventrolla replaced my old sash windows and French doors with new matching double glazed replacements. The waiting time from ordering was quite long but once on site, the team (Simon, James, Rob and Tyler) did an efficient job of installing the items. There was good communication with queries quickly answered, they turned up on time and everything was left clean and tidy at the end of each day. The finished products look good and work well. The Ventrolla method of removing the sashes to paint them was explained, and after initial scepticism (from my painter), it worked very well as it was easier to paint the sashes (flat on a table rather than in the window!) and so quicker with a good finish.
2024幎5æ15æ¥
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Ventrolla ããã®åç
Dear JG,
Thank you so much for your detailed and positive review!
Weâre glad to hear that youâre pleased with the new sash windows and French doors and are thrilled that the installation teamâSimon, James, Rob, and Tylerâdelivered an efficient and tidy service.
If you have any further questions or need assistance in the future, please donât hesitate to reach out.
Kind regards,
The Ventrolla Team
Really poor after service
Really poor after service. Doors swelled and would not lock properly and company continually ignored my requests to deal with the issues. Just received a response to this review from Ventrolla claiming to contact me to discuss, but no contact has been made. I would suggest never using Ventrolla South East, as the work and service is abysmal.
Contact details provided and I will update this post if I get a response, but I won't 'hold my breath'!
I do not feel it is appropriate to edit the above comments, nor amend my initial score, as these factors initiated Ventrolla Head Office taking action, I will provide an update...
After years of trying unsuccessfully to get Ventrolla South East to act, Ventrolla Head Office have taken remedial actions to improve my situation. They blame company structural issues with Ventrolla South East, but I cannot comment on this. Personally, I would not use Ventrolla South East, but the service from Ventrolla Head Office has been better.
Following this review, they have 'eased' our doors and also confirmed that the previous work completed by Ventrolla South East to remedy the problem was not appropriate.
Whilst I still have further remedial work to complete (painting) caused by this issue, at least the doors can be locked and opened now! However, until the season has passed, where seasonal swelling and contracting has passed, I will have no idea whether their resolution was a success.
I will provide a further update next summer, in case it's helpful for any potential Ventrolla customers.
2024幎8æ5æ¥
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Ventrolla ããã®åç
Dear Simon,
Thank you for sharing your feedback.
We had submitted a request for further information via Trustpilot and apologise if this did not come through.
As we were unable to locate an order under the name used in your review, we asked you to email us at installations@ventrolla.co.uk with your order details. I have since received your email and replied, requesting a couple of days to look into your enquiry so that we can offer the best course of action.
We appreciate your patience and look forward to resolving this matter for you.
Kind regards,
The Ventrolla Team
Excellent Service
We have now used ventrolla several times for carrying out work to sash windows and draftproofing to external doors. We have always found them efficient and reliable and work of a high standard. Toby who carried out our most recent renovations was helpful polite and took great care to cover and secure things in the room he was working in and to tidy up when the work was completed
2024幎7æ31æ¥
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Ventrolla ããã®åç
Dear Julie,
Thank you so much for taking the time to share your experience with Ventrolla. We are delighted to hear that you have consistently found our service efficient, reliable, and of a high standard.
We are pleased to hear that Toby's recent work met your expectations and have shared your kind comments with him.
If you need any further assistance in the future, please do not hesitate to reach out.
Thank you once again for your continued trust in Ventrolla.
Kind regards,
The Ventrolla Team
Excellent products and great service
Excellent products and great service. The installation team were polite, efficient and tidy. I thoroughly recommend this company.
2024幎7æ26æ¥
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Ventrolla ããã®åç
Dear Stephen,
Thank you for taking the time to share your experience and we are thrilled you were satisfied with your new windows and the teams conduct while at your property.
Thank you once again for choosing our services and for your wonderful feedback.
Kind Regards,
The Ventrolla Team
Absolute brilliant team
Absolute brilliant team. fitted our windows so quickly and cleanly
Would highly recommend them
2024幎7æ11æ¥
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Ventrolla ããã®åç
We are thrilled to hear that you found our team to be "absolutely brilliant" and that you were pleased with the quick and clean installation of your windows. Your recommendation means a lot to us.
Thank you,
The Ventrolla Team
living room install of 3 sash windows
Derek installed 3 sash windows in our living room, he did an excellent job
2024幎7æ4æ¥
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Ventrolla ããã®åç
Dear Robert,
We are delighted to hear that you are pleased with the installation of the three sash windows in your living room. Derek takes great pride in his work, and it's fantastic to know that his efforts met your expectations.
Thank you once again for choosing our services and for taking the time to share your positive experience.
Kind Regards,
The Ventrolla Team
Ventrolla restored our original 1860'sâŠ
Ventrolla restored our original 1860's sash windows and fitted their draught proofing system. A wonderful improvement and a warm house! We are delighted with the quality of the work and competitive price. The windows are now looking great and are easy to maintain.
We have recently had very helpful after sales backup with a lost part. Thankyou Ventrolla.
2024幎6æ26æ¥
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Ventrolla ããã®åç
Dear James,
Thank you so much for your kind words and for sharing your experience with Ventrolla. We are delighted to hear that you are pleased with the restoration of your original 1860's sash windows and our draught-proofing system.
We're also glad to hear that our after-sales support has been helpful to you.
If you need any further assistance, please don't hesitate to reach out.
Thank you once again for choosing Ventrolla.
Kind regards,
The Ventrolla Team
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