Venture Caravans - Daventry レビュー 33

We had a great experience. Darren looked after us from the start. All the staff were helpful and pleasant and we love our van

We met with Dave Webb of Venture to look around a Burstner B66 594 TD Motorhome. This was our first time looking to purchase a Motorhome. It was a straightforward, smooth and enjoyable experience. From viewing and deposit to final purchase and handover day (4 weeks) we were supported by him by email and phone in addressing all our questions and requests. If Dave wasn't available, his colleagues were equally knowledgeable and helpful.

Excellent service. After purchasing a used Bailey unicorn cadiz from them, we found a couple of issues. We contacted Adam from after sales who dealt with the issues brilliantly. Arranged collection of the van, rectified the problems and then returned the van. Brilliant, highly recommend.

We have been extremely impressed by this company’s helpfulness and professionalism following the purchase of our Swift 694 Champagne from Daventry. They have gone way beyond the extra mile to make sure we are happy. The after sales team have been fantastic. Special thanks to Victoria and Alan. Absolutely recommend this dealership without hesitation.

A truly family business offering a relaxed friendly experience.
On our initial arrival we had the opportunity to look around the motorhomes we were interested in. Spending time to look at a particular model we had seen advertised on their website. Only when we were ready did we speak with a member of the team. Their knowledge of the features, build quality of the model was second to none.
The negotiations with the purchase was simple and very upfront with no hidden punches. For once a pleasant experience.
This experience was repeated on the day of collection/handover. This being supported by a personal video from the member of the sales team explaining all features of the motorhome and the operating features of heating, water etc.
Venture caravan and motorhomes deserve this 5 star rating for a spot on experience.
Thank you

Great team, with aftersales service manager Adam very helpful indeed in explaining how the caravan systems work from a technical aspect... focused customer led approach with a listening ear ..... thank you guys.
Highly recommend venture caravans Daventry. From sales to aftersales to shop.
A great customer led business....

Very helpful dealership. Darren explained everything we asked about.
The purchase went very smoothly and we are very pleased with our new motorhome.

What a great place to by a caravan
I saw there website and thought i would go have a look as not far from Northampton
There was 3 caravans i was interested in so thought on the off chance we just dropped in even though they recommended making an appointment
On arrival we walked in the shop and asked about the caravans i was interested in
We was introduced to Dave one of the sales guys who took us to view the 3 i was interested in
He left us alone no pressure to look around them on our own any questions was answered after we had looked
I asked about part exchange he gave us a rough price and told us to bring it over for a valuation
We took it over and they offered us more than they first thought without seeing it
We agreed and left our part exchange with them
2 weeks later they sent us a handover video which went through everything about the caravan which was realy helpful
We picked up are new to us caravan this morning and are over the moon with it
New tyres fitted serviced valeted all looking pristine
A big thank you to Dave ,Darren and everyone at Venture Caravans Daventry who made the sale go completely easy
Would highly recommend this caravan company if your looking to buy one

Overall really grateful that Mark C and Dave B were able to help us out and get us into a new van. Just a couple of attention to detail points that could have been avoided.

Dave as very helpful. The communication and advice he provided throughout the process was excellent. He made the purchase very easy. The video guide for the campervan was really helpful. All the staff were friendly and we were even picked up at the train station to make collection day easier for us!

Very helpful and personable: nothing was too much trouble- Darren and the rest of the staff were first rate in all communications and in person.

Really helpful and professional all the way through making the whole process smooth and pleasant. Thanks to their patience with us too.

I had issues with my motorhome heating system. I diagnosed the issue, it still failed to operate.
I made an appointment (they fitted me in within 2 days.
I turned up they carried out a full diagnosis the new part was faulty???
and suggested i get a replacement from my supplier. I did and the heating is fully operational.
I was very impressed with the efficient, helpful, knowledgeable and friendly service. I will be using them again without doubt, whatever the issue.
Top Marks

Mike

Excellent from start to finish. very friendly and we’re delighted with our caravan and the service we received. thank you so much!

Great value Motorhome which had a few issues after handover.

The team at Venture dealt with all of our issues, openly, honestly and in a timely manner. Buying a caravan or motorhome can be a fraught business for the customer but I can totally recommend them with every confidence.

A great company that did a great job when things were a little tricky

Having decided we wanted to purchase a campervan ,Venture,as local business was the obvious place to start. That said we also went to several other suppliers plus the caravan and motor home show in Birmingham. The fact we went with Venture is a straightforward testament to the attention, service and product expectations being met by a friendly team. I would thoroughly recommend to family, friends, and anyone who may be considering such a purchase.

Friendly efficient staff. Easy to talk to , nothing was too much trouble.

Excellent service all the way through, with attentive but perceptive suggestions at the sales stage, through to efficient part ex. At the end of it a lovely new camper! Thanks very much.(to Dave and everyone)

Helpful and accommodating throughout the whole process without being pushy.
We particularly liked the handover video, much better than a physical one as we can keep referring to it whenever we want to.
All in all a pleasant experience.

The team were very friendly and gave us great service. They were very knowledgeable about our caravan and Mark gave us anexcellent demonstration of what the caravan had to offer. Having viewed a lot of caravans we finally decided to buy from Venture Caravans.