Venture Ashore レビュー 

Venture Ashore からの回答

2026年7月26日

Thank you so much for your wonderful review! We're delighted to hear that your three shore excursions fitted seamlessly with your NCL cruise itinerary and that the meeting arrangements were straightforward.

It's especially rewarding to know that your guides made such a positive impression. We'll be sure to pass on your kind words, they'll be thrilled to hear that their knowledge, flexibility and friendly company helped make your experience so memorable.

We're also pleased that you enjoyed the comfort of the vehicles. We always aim to tailor each tour to our guests' interests, so it's fantastic to hear that this made a difference.

Thank you again for choosing Venture Ashore. It was a pleasure to be part of your cruise holiday, and we look forward to welcoming you back on a future trip! The Venture Ashore Team

Venture Ashore からの回答

2026年7月23日

Thank you so much for your wonderful review! We're delighted to hear that you and the whole group had such a great experience. It's fantastic to know our guides made the tours both informative and fun, we'll be sure to pass along your kind words to them. We truly appreciate you choosing Venture Ashore for your cruise excursions and hope to welcome you all back again soon! The Venture Ashore Team

Venture Ashore からの回答

2026年7月23日

Thank you so much for your wonderful review! We're thrilled to hear that Olivia provided exceptional support from the very beginning and was able to assist with all your questions and requests. It's also fantastic to know your clients had an amazing time on their shore excursion and were lucky enough to see whales and other incredible wildlife. We truly appreciate your kind words and look forward to welcoming you and your clients again in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年7月9日 に更新

Thank you for your review. We're really pleased to hear that you enjoyed the tour.

When you contacted us, our team looked into every aspect of your booking and did everything we could to see if there was a solution. We found that the duplicate reservation had been made under two different names and made on two different booking dates, one in March and one in May. Because of this, there was no way for us to identify it as a duplicate before the day of the tour.

Unfortunately, by the time the duplicate booking came to light, the seats had already been held for your reservation and it was too late for us to resell them, so we weren't able to offer a refund.

We completely understand that this was disappointing, and while we couldn't change the outcome in this instance, we did carefully investigate every point raised in an effort to help. We're pleased that you had a wonderful time on the tour and wish you all the best with your future travels. The Venture Ashore Team

Venture Ashore からの回答

2026年6月26日

Thank you so much, Cari & Perri, for your wonderful review! We're delighted to hear that Corey was able to create a great itinerary and provide clear guidance while patiently accommodating your requests. We'll be sure to share your kind words with Corey she will be thrilled to know she made such a positive impact on your travel planning. We truly appreciate your trust in us and can't wait to help you plan your next adventure. See you again soon! The Venture Ashore Team

Venture Ashore からの回答

2026年6月25日

Thank you for taking the time to share your experience! We're delighted to hear that Olivia provided responsive and attentive support throughout the planning process of your groups cruise excursions. Coordinating a group excursion can involve many moving parts, and we're glad she was able to make the experience simple and stress-free for you and your 13 guests. We truly appreciate your recommendation and look forward to helping you create more memorable experiences in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年6月15日

Thank you, Christine and Alan, for your wonderful feedback. We're delighted to hear that you enjoyed your tour of Florence and Pisa from La Spezia and that you found the shore excursion both interesting and well balanced with guided sightseeing and free time. We're especially pleased that Marti's knowledge and engaging personality helped make the day even more memorable. It means a great deal to us that this was your third shore excursion with Venture Ashore and that each one has met your expectations. We truly appreciate your continued support and look forward to welcoming you on another adventure in the future. The Venture Ashore Team

Venture Ashore からの回答

2026年6月15日

Thank you so much for sharing your shore excursion experience! We are thrilled to hear that you had such a memorable time exploring Alaska with our team.

Our guides will be delighted to know they made such a positive impact on your adventure. It's wonderful that you were able to see brown bears, birds, a marten, an ermine, whales, sea lions, and even a whale breach, what an incredible collection of wildlife encounters!

We're especially pleased that our guides' knowledge, friendliness, and passion for Alaska's wildlife, habitats, and local culture helped make each tour both educational and enjoyable. Experiences like yours are exactly what we strive to provide.

Thank you for choosing to explore Alaska with us. We hope to welcome you back for another unforgettable adventure in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年6月14日

Thank you so much for your wonderful feedback! We are delighted to hear that Olivia provided such exceptional service for your Alaska group cruise.

Creating a seamless and user-friendly experience for both travel advisors and their clients is exactly what we strive for, and we're thrilled that the private group page made reviewing and booking excursions so easy for your travelers. Olivia takes great pride in her communication, attention to detail, and personalized support, so your kind words will mean a great deal to her.

We truly appreciate your trust in Venture Ashore and are honored by your recommendation. We look forward to supporting you and your clients on many more memorable journeys in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年6月11日

Thank you so much for your wonderful review! We're thrilled to hear that your Izmir excursion was the highlight of your cruise and that everything went smoothly for your group of 44 guests.

We'll be sure to share your kind words with Olivia, who will be delighted to know that her assistance helped make the planning process easy and enjoyable. We're also glad to hear the meeting point was easy to find, and that the coordinated transportation kept your group together throughout the day.

It's especially rewarding to hear that you found the guides friendly and informative and the vehicles clean and comfortable. Creating seamless and memorable experiences for groups of all sizes is what we strive for.

Thank you for choosing us for your shore excursions from Izmir and for taking the time to share your experience. We truly appreciate your recommendation and hope to welcome you on another adventure in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年6月10日

Thank you so much for your kind words! We're thrilled to hear that Olivia was able to provide great options for you and your clients during your time in Tahiti. It’s wonderful that your group of seven enjoyed the half-day island tour and came away with such a memorable and educational experience. Knowing that your clients were impressed and that we helped make you look good is the highest compliment we could receive. We truly appreciate your trust in Venture Ashore and look forward to helping you create more exceptional experiences in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年6月2日

Thank you for your wonderful review and for taking the time to share your experience, this is really appreciated.

We are delighted to hear that arranging your shore excursions and travel logistics was a smooth and enjoyable process. Providing clear communication, careful planning, and reliable support is something we strive for, so it is especially rewarding to know that we met your expectations.

Triin will be thrilled to receive your kind feedback. Her dedication, attention to detail, and commitment to ensuring every aspect of a booking is handled with care are qualities we greatly value, and we are pleased that her support gave you complete confidence throughout the process.

Thank you again for your recommendation and trust in our service. We look forward to assisting you and your travellers again in the future. The Venture Ashore Team

Venture Ashore からの回答

2026年5月30日

Thank you, Maria, for your wonderful review and for your continued partnership over the years. It has been an absolute pleasure working with you and supporting your college student groups. Your trust means so much to us, and we're delighted to hear that the customized recommendations and support throughout the planning process have helped create excellent tour experiences for your clients.

Corey is dedicated to ensuring every group receives exceptional service from start to finish, and your kind words will mean a great deal to her. We truly appreciate your confidence in both Corey and Venture Ashore and look forward to assisting you and your clients for many more successful tours ahead.

Thank you again for your support and partnership! The Venture Ashore Team

Venture Ashore からの回答

2026年5月29日

Thank you so much for your wonderful review! We’re delighted to hear that you had an excellent experience with your Western Mediterranean cruise excursions and that the booking process, private tours, and onshore coordination all went smoothly.

We’ll be sure to share your kind words with Corey she will be thrilled to know her responsiveness and support helped make your trip memorable.

It was our pleasure to be part of your journey, and we truly appreciate you choosing Venture Ashore. We hope to help you plan many more amazing adventures in the future! The Venture Ashore Team

Venture Ashore からの回答

2026年5月24日

Thank you so much for your kind words. We’re delighted to hear that you enjoyed the tours and had such a memorable experience exploring the cities and countries you visited. Our guides work hard to make every guest feel welcome and informed, so your feedback means a great deal to us. We truly appreciate you traveling with us and hope to welcome you again on another adventure soon! The Venture Ashore Team