Vets Now レビュヌ 

25,578
•
TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

What a wonderful, caring, professional team you have at Vets Now, Bury, Manchester. Super Helpful and sensitive reception, the very skilled nurses - and your team of Vets, cared for our little 5 yea... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Thank you to vet Nicola for her rapid and excellent work in helping our sick dog. She showed great care and professionalism. She kept us informed every step of the way. Her logical and systematic met... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Had to make an emergency appointment out of hours. Good service lovely staff.They identifed what was wrong with my cat. After a couple of injections and a course of antibiotics Put my mind at rest an... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

The nurse and vet who treated my cat's burst abscess were kind and understanding, giving clear advice. It was an emergency appointment and I was somewhat prepared for a high cost. However, £350 jus... もっず芋る

䌁業が回答したした

䌁業情報

  1. 救急動物医療サヌビス
  2. 獣医

Vets Now に぀いお

圓該䌁業による蚘述

Find An Emergency Vet Pet Care Advice Customer Hub


About Vets Now

Pet emergencies can happen at any time – including when your regular vet is closed.

That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.

Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.

Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.

We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.


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4.2

ほが満足

TrustScore 5段階評䟡の4

3䞇件のレビュヌ

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4.2

すべおのレビュヌ

(25,578)

過去12か月のレビュヌ数: 1,953ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Really caring staff

Really caring staff despite being short staffed on the day. Didn't mind waiting because we knew we'd be seen.

2026幎8月12日
Vets Now ロゎ

Vets Now からの回答

Hi Rose, we really appreciate you taking the time to leave us a review. We hope you have a great day.

5぀星のうち5の評䟡

Very experienced

Very experienced, they kept my dog alive in time to see the specialists.

2026幎8月12日
Vets Now ロゎ

Vets Now からの回答

Hi Mick, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day

5぀星のうち5の評䟡

Thank you to vet Nicola for her rapid


Thank you to vet Nicola for her rapid and excellent work in helping our sick dog. She showed great care and professionalism. She kept us informed every step of the way. Her logical and systematic methodology led to a quick diagnosis and start of treatment.
She quickly contacted further expert advice and managed a swift onward referral to Bristol vet hospital.

2026幎8月11日
Vets Now ロゎ

Vets Now からの回答

Hi Una, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

5぀星のうち4の評䟡

Great vets for emergency care

Admitted quickly with my poorly cat had to visit twice which was very costly, luckily we are insured but we're slow to respond to insurance company.

2026幎8月11日
Vets Now ロゎ

Vets Now からの回答

Hi Julia, thanks for taking the time to leave us a review. Your feedback is useful as it helps us understand what’s going well and identify areas for potential improvement.

5぀星のうち5の評䟡

Had to make an emergency appointment


Had to make an emergency appointment out of hours.
Good service lovely staff.They identifed what was wrong with my cat. After a couple of injections and a course of antibiotics Put my mind at rest and now cat is back to her normal crazy self.

2026幎7月28日
Vets Now ロゎ

Vets Now からの回答

Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

5぀星のうち5の評䟡

Wall to wall professional care and skills demonstrated,

What a wonderful, caring, professional team you have at Vets Now, Bury, Manchester.
Super Helpful and sensitive reception, the very skilled nurses - and your team of Vets, cared for our little 5 year old dog who came to you a very poorly dog and sadly died.
However one shining light in the sorry saga, is the wall to wall professional care and skills demonstrated, and the warm sympathetic nature of every single person we encountered, right from walking through the front door! - We Hope VETS NOW you are very proud of the a team at Bury Old Road - they should be!

2026幎8月10日
自発的なレビュヌ
Vets Now ロゎ

Vets Now からの回答

Hi Michael, we really appreciate you taking the time to leave us a review. Our team are all passionate about pets and their welfare. They’ll be thrilled to hear you were so happy with their service.

5぀星のうち5の評䟡

Exemplary care and attention to detail

The attention to detail, the genuine concern for our pet and the warm and friendly manner we were greeted with. The explanation by the vet about what tests were undertaken and their results and the genuine interest in our pet was exceptional. It was a Sunday but no sense that we were an inconvenience and no hurry just authentic compassionate care. I would definitely use again.

2026幎8月9日
Vets Now ロゎ

Vets Now からの回答

Hi Naomi, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

5぀星のうち5の評䟡

Reassurance given and fast service

Reassurance given and fast service
Good to know there is somewhere to go when it outwith normal hours.

2026幎8月11日
Vets Now ロゎ

Vets Now からの回答

Hi Stephen, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

5぀星のうち4の評䟡

The nurse and vet who treated my cat's


The nurse and vet who treated my cat's burst abscess were kind and understanding, giving
clear advice. It was an emergency appointment and I was somewhat prepared for a high cost. However, £350 just for a consultation was a bit of a shock as was final bill of £626.

2026幎8月11日
Vets Now ロゎ

Vets Now からの回答

Hi Jill, we really appreciate your kind words. We’re glad we could help you and your pet. If you’d like to see a breakdown of our costs, visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/.

5぀星のうち5の評䟡

I'm so grateful for the experience I


I'm so grateful for the experience I had. Didn't have to wait long, the vet we saw, Alex was amazing, did everything he could and did it quickly, he truly went above and beyond!

2026幎8月8日
Vets Now ロゎ

Vets Now からの回答

Hi Emma, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

5぀星のうち5の評䟡

The staff were so lovely and kind


The staff were so lovely and kind despite the desperately sad circumstances. I will always be thankful for how they cared for our beautiful Princess and the compassion they showed.

2026幎8月9日
自発的なレビュヌ
Vets Now ロゎ

Vets Now からの回答

Hi Tracy, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.

5぀星のうち5の評䟡

I had to wait veryabout 20 minutes after my


I had to wait about 20 minutes after my appointment time but other than that it was a very great service the vet who was called Jo was very good with Oscar and gave good advice

2026幎8月10日
Vets Now ロゎ

Vets Now からの回答

Hi Ian, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.

5぀星のうち2の評䟡

Waited 2.5 hours

Waited 2.5 hours
Extortionate prices

2026幎8月10日
Vets Now ロゎ

Vets Now からの回答

Hi Rob, we appreciate you taking the time to provide feedback. We’re all animal lovers at Vets Now and can understand the frustration of having to wait a while for your pet to be seen by a veterinary professional. If you’d like to read more about our running costs, prices and where our profits go, please visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/

5぀星のうち5の評䟡

It was a sad but needy experience.

It was a sad but needy experience I had. The staff were excellent with a touch of emperthy.

2026幎8月9日
自発的なレビュヌ
Vets Now ロゎ

Vets Now からの回答

Hi Christopher, thanks for taking the time to leave us a review. Whilst we’re so sorry for your loss, we’re glad our team were there to help during a difficult time.

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