We phoned up and we're told too come down straight away. We were given the costing so their were no hidden surprises. Given good directions. Lovely lady dealt with us on the phone. Vet was lovely put... もっと見る
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レビュアーのコメントを見てみましょう
Amazing service. My dog ate a corn on the cob and all the staff were fantastic. We were dealt with quickly, compassionately and professionally. I'm so grateful for the speedy and efficient service you... もっと見る
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Immediate professional response to concern re dog . Appointment straight away with follow up text and directions to vets. Dog taken straight through for treatment . Staff were very kind and reassuri... もっと見る
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Excellent!!! From our very first call to them with regard to our chihuahua - we received really calm, reassuring advice at a very stressful time. The Receptionist was so friendly, kind and professi... もっと見る
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企業情報
Vets Now - Manningtree について
当該企業による記述
Find An Emergency Vet
Pet Care Advice
Customer Hub
About Vets Now
Pet emergencies can happen at any time – including when your regular vet is closed.
That’s why our nationwide network of out-of-hours pet emergency clinics are open through the night, at weekends and on bank holidays, so we’re ready and waiting to provide expert pet emergency care when your regular vet is having some time off.
Our pet emergency clinics are the pet equivalent of A&E and our purpose is to give you and your pet the care and support you deserve, at the time you need it most, whether it’s four in the morning or in the middle of Sunday lunch.
Vets Now provides this trusted service to more than 1000 veterinary practices across the UK — from over 60 dedicated out-of-hours clinics and two 24/7 pet emergency hospitals. In total, we treat around 200,000 small animals every year — our highly-skilled team works hard throughout the night, weekends and Bank Holidays. So whether you’re in Aberdeen, Belfast or Portsmouth we’re there for you and your pet when you need us most.
We’ve also pioneered other ways to help pets, pet owners and the veterinary profession, such as our comprehensive referrals service and providing our staff with industry-leading training and development opportunities. We also support the pet blood transfusion charity, Pet Blood Bank UK. Meanwhile, our two hospitals — in Glasgow and Manchester — are home to some of the UK’s leading specialists in the field of emergency and critical care and provide care 24 hours a day, seven days a week.
連絡先
Factory Lane, CO11 1QL, Cattawade, England, 英国
- 01206 621549
4.4
優良
179件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Really quick and friendly service.
2026年5月31日
Vets Now - Manningtree からの回答
Hi there, we really appreciate you taking the time to leave a review. Have a lovely day!
Helpful, Friendly & Professional
Excellent communication from start to finish. Friendly and professional. A stressful morning made easy.
2026年5月24日
Vets Now - Manningtree からの回答
We're so glad we could make a stressful day easier for you, Paula, with the friendly and professional team at Vets Now Manningtree .
Vets Now - Manningtree からの回答
Hi Sam, we appreciate your kind words about our staff. We're glad you had a positive experience, wishing you and your pet all the best.
OWe phoned up and we're told too come…
We phoned up and we're told too come down straight away. We were given the costing so their were no hidden surprises. Given good directions. Lovely lady dealt with us on the phone. Vet was lovely put us at ease and did a thorough examination of our Dog. Explained everything too us gave medication and some to take home. Lady was really good sorting out payment and insurance procedure. Would 100% recommend people to use Vets Now if they are in trouble. Thank you all.
2026年5月15日
Vets Now - Manningtree からの回答
Thank you for the lovely feedback, Adrian. We’re so pleased we could help you and your dog.
Amazing service
Amazing service. My dog ate a corn on the cob and all the staff were fantastic. We were dealt with quickly, compassionately and professionally. I'm so grateful for the speedy and efficient service you provided. All the staff were amazing.
2026年5月11日
Vets Now - Manningtree からの回答
Anna, we're so glad to hear that our team at Vets Now Manningtree provided quick, compassionate, and professional care with your dog's recent emergency. We truly appreciate your kind words and are grateful for your feedback.
All very good until the vet told me…
All very good until the vet told me that half of my dogs brain was not working, I was referred to Stansted Veterinary Clinic, where the vet did a series of tests and said brain was fine , so maybe in future Vets Now should not give that sort of information and leave it to the experts
2026年4月27日
Vets Now - Manningtree からの回答
Hi Alison, we appreciate you letting us know. We’d like to look into this for you - please DM or email complaints@vets-now.com and include your pet's name, surname and address.
Excellent service
Excellent service! The team is really caring and that’s really appreciated.
2026年4月25日
自発的なレビュー
Vets Now - Manningtree からの回答
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Had great service sorted my dog really…
Had great service sorted my dog really quickly had emergency appointment early hours xx
2026年4月22日
自発的なレビュー
Vets Now - Manningtree からの回答
Hi Hayley, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Thank you so much for all the care u…
Thank you so much for all the care u gave to som he is now back to his normal self chasing with his sister and brother he has nearly healed completely he has a little scar but he is still gorgeous and sweet and loving thank you all for what you done for him and looking after him so well x
2026年4月8日
Vets Now - Manningtree からの回答
Hi there, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Helpful
Helpful, friendly staff. We were seen quickly by a nurse and then the vet. Both of these were competent and the vet was clear about the best way to deal with the issue at hand.
2026年4月5日
Vets Now - Manningtree からの回答
Hi Liz, thanks so much for your positive feedback. We’re glad you were happy with the service provided by our team. Have a lovely day!
Vets Now - Manningtree からの回答
Hi Dave, we're happy to hear that you found our staff informative at Vets Now Manningtree and the service was also quick. Thank you for your positive feedback; we appreciate it.
The staff are very kind amd caring
The staff are very kind and caring. They all love their jobs and love taking care of our little ones. I felt a lot of empathy from the staff. They were also great with communication when my pup was in critical overnight.
2026年3月21日
自発的なレビュー
Vets Now - Manningtree からの回答
HI Carmen, we appreciate your kind words. We're so glad to hear that you felt the team at Vets Now Manningtree showed empathy and provided great communication while caring for your pet overnight.
Very helpful and caring staff
2026年2月9日
Vets Now - Manningtree からの回答
Good morning Ray, we appreciate your kind words and are so glad our staff at Vets Now Manningtree were helpful and caring! Thanks for the feedback.
Very quick and efficient
The vet was very quick to diagnose & assisted my cat who was having difficulty breathing, everyone friendly & helpful.
2026年3月10日
Vets Now - Manningtree からの回答
Hi Julie, thank you so much for sharing your experience.Your kind words encourage our team - thanks for shining a light on their work.
Very kind and gentle service
Very kind and gentle service. Was greatly reassured. Thank you.
2026年3月3日
Vets Now - Manningtree からの回答
We appreciate your kind words and are so glad that you felt reassured. Thank you for your feedback
Excellent service from the emergency…
Excellent service from the emergency vet, Friendly staff and very understanding. Would recommend to anyone. Well done.
2026年3月3日
Vets Now - Manningtree からの回答
Good afternoon Mr Anthony, we're happy to hear that our staff were friendly and understanding and that you had an excellent experience at our Vets Now Manningtree practice. Thank you for your review and have a good day
Staff were really friendly and…
Staff were really friendly and reassuring. Made it very easy yo pay via the insurance company. Grest advice and my dog is now feeling much better
2026年2月21日
Vets Now - Manningtree からの回答
Hi Melissa, thank you for your positive feedback. It was a pleasure to help you and your dog, and we're glad they are feeling much better! Have a great day.
Very friendly staff
Very friendly staff. Very professional.
Listened to the problems our pet had and took their time to sort out and give treatment. Happy customer and happy dog.
2026年2月8日
自発的なレビュー
Vets Now - Manningtree からの回答
Hi Andy, thanks so much for your positive feedback. We really appreciate it. It’s a pleasure to have helped you and your pet. Have a great day.
Vets Now - Manningtree からの回答
We're so happy you were pleased with the service you received. Thank you for your positive feedback
Vets Now - Manningtree からの回答
Hi Kim, thanks for your feedback regarding the good care provided by Vets Now Manningtree and also the cost of your pet’s care at Vets Now. We appreciate that taking an unplanned trip to an emergency care provider can be frustrating. It’s much more expensive to run an emergency clinic than a regular daytime veterinary practice and our prices do reflect this. For a thorough breakdown and explanation of our pricing policy, feel free to visit: https://www.vets-now.com/2018/01/emergency-vet-costs-prices-fees/
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