Glass Scotland Limitedレビュー 

15
TrustScore 5段階評価の4

4.1

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

企業情報

  1. ガラス工
  2. 浴室リフォーム業
  3. 建設会社
  4. ドア専門店
  5. 金物店
  6. ウィンドウ トリートメント店

当該企業による記述

Glass Edinburgh, glazing and windows specialists Based in Edinburgh, Lothian offering sash windows, doors, blinds, stained glass, glass repair, UPVC, double glazing, Barron Glass, mirrors, draught proofing, coloured glass splash backs, secondary glazing, composite doors, draught proofing sash and case windows, glass shelves, glass table tops, etched glass, glass cutting service, greenhouse glass, window ironmongery, window parts, laminated safety glass, toughened glass, sandblasted glass, shower doors, shower enclosures, glass sliding doors, glazing repairs, window repair service in Edinburgh and Lothians.


連絡先

4.1

ほぼ満足

TrustScore 5段階評価の4

15件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(15)

過去12か月のレビュー数: 3

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service. Stevie and his colleague fixed my kitchen window recently and did a brilliant job. They came right in time, worked solidly and fixed the problem. Highly recommended and thank you very much.

2026年3月13日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you from at Viewforth Glazing for your kind review.

5つ星のうち5の評価

Top class customer care

I phoned in on behalf of my elderly Mum to arrange a small repair on a draughty double glazed window. From start to finish, I was treated with the utmost care and politeness and the guys turned up at exactly the time they said. They were so kind to my Mum and, yes, it was a small job but on the back of they way they handled everything I would have no hesitation in contacting Viewforth again should we need any bigger jobs. Definitely recommend, this is what good customer service looks like!

2025年11月3日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you for your very lovely review and also for using your time to write one. So nice.

5つ星のうち1の評価

I needed window hardware replaced and…

I needed window hardware replaced and minor adjustments to windows. I accepted their quote as I assumed this would take some time. In fact their 2 guys were here for less than 90 minutes. 10 handles which you can buy for under £20 each and 2 trickle vents which are probably less than £10 each. I was charged over £1000 ie 90 minutes labour was almost £800. No problem with the fitters- pleasant and did a good job. But insist on a detailed itemised quote before giving this company your business.

2025年8月1日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

A written quote was issued and accepted for these repairs ahead of work commencing. A deposit was paid, the parts were ordered, and the work was completed on time. Our customers are delighted to have work carried out by our company quickly and efficiently at completely fixed and agreed costs. We would not expect customers to pay more if the work time extended or on the other hand ask for a discount after being efficiently completed on time. The bulk of this quote was for the complete servicing of 10 windows, not what is now being called “minor adjustments” and for the quality goods installed. We are delighted to hear you are completely satisfied with our staff and their work and we will pass your compliment on to them.

5つ星のうち5の評価

Great new front door

I was pleased to find that Viewforth sell doors as well as windows. We were very well advised on choosing a new door for our flat. And it was fitted brilliantly The team did a great job and it looks great. They were really tidy and didn’t leave a bit of dust!

2025年4月30日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you and your nice appreciation will be passed on to our staff who helped you.

5つ星のうち5の評価

Prompt and efficient

Responded promptly when needed them in a hurry. Came and did the job efficiently with no mess and really polite both on phone and in person

2024年10月16日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you for your appreciation, I will pass this on to the team.

5つ星のうち5の評価

Brilliant Service

Absolutely delighted with the service and response from start to finish helped me out with an accidental broken loft window I would definitely recommend this company to anyone .

Many Thanks Filip and viewforth

2024年8月18日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you for reviewing our company, I will pass on your appreciation of our service to our teams.

5つ星のうち5の評価

Very good experience

good communication, prompt replies, price seemed reasonable, fitted well. Overall, good professional company.

2023年7月7日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you for taking the time to review our company and sharing your experience on Trustpilot.

5つ星のうち5の評価

I was very impressed with the service…

I was very impressed with the service provided by this company and their operative named Robert was exceptional. I found them to be very professional and they came when they were supposed to attend with Robert carrying out the work to a high standard.

2022年10月19日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you very much for your kind words of appreciation toward our service.

5つ星のうち1の評価

Watch out!

Watch out!
They charge a call out fee of £87 for 6 minutes onsite but couldn’t fix my basic window mechanism as they couldn’t get the part although it was a generic mecanism made by a lot of different company’s (mine was a Yale version installed by Cruden and window was only 2 years old)

I phoned CRSMITH and they fixed it quickly and only charged me £120 including the part.

Remember even if it’s their fault and they can fix it they will still charge you the call out.

I hate paying money for nothing.

2022年8月30日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

It is a shame CR Smiths high prices were not beaten. Our customers are always informed when making an appointment for a visit from our mechanism engineers that there will be a call out charge. When customers know they have an item installed by another company like your example of CR Smith, would it not be an advantage to call them in the first place as they keep their own parts and do not sell them to us.

5つ星のうち1の評価

Avoid!

Avoid!

They have limited stock, don’t take emergencies seriously and charge a very high call out fee even if they don’t have the parts to repair.

Go with A bigger company who will be more flexible and fix the issue during the first visit.

Avoid

2022年8月30日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Our customers are always informed when making an appointment for a visit from our mechanism engineers that there will be a call out charge. When customers know they have an item installed by another company like your example of CR Smith, would it not be an advantage to call them in the first place.

5つ星のうち1の評価

Abusive owner

The owner of this company, and his wife are abusive and have attacked people walking past their home. Please be wary!!

2022年3月31日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Fake review. Not a customer of this company.
We have requested this fake reviewer to identify themselves, unfortunately they have not done so.

5つ星のうち5の評価

VIewforth Glazing repair.

VG were very easy to deal with, gave a fair estimate & carried out the work in a professional manner.
The job was to replace sills & generally tidy up sash and case windows.
J (& apprentice) cleaned up after themselves & were polite & helpful.
Thanks!

2021年7月10日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Thank you for the very appreciative review. It was a pleasure for us as well.
MD

5つ星のうち2の評価

Shocked by cost of what I thought was a…

Shocked by cost of what I thought was a preliminary investigation. I have happily used Viewforth for several big jobs, which was clearly not appreciated. I called them out to take a look at my Bifolds which had a gap at the door. The very pleasant man, took a brief look and adjusted a tiny screw (I have photos) which seemed to fix the problem. While I did not expect this to be free I did not expect to be charged 86.00 for a 5 minute, no tools required visit. This has put me off using again or indeed recommending.

2021年6月15日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Delighted to hear our very capable team fixed and adjusted your Bi-Folding doors problem. We are sorry to hear you do not appreciate our standard call out charge for an engineering team of £72 plus vat. Rest assured though we are less expensive than most other companies charge for only one engineer.

5つ星のうち2の評価

Recommend Viewforth Glazing for simpler jobs

I have used Viewforth Glazing a number of times, but I would not recommend them for sash and case window refurbishment.
Would only use them for simple jobs.
Last time I used them, when I moved to a new house, they were hired to resolve issues with rot that the Home Report identified.
After completing the refurb of the windows, our window painter kept finding rot still present. The glazers were called out twice again, and did such a poor job, we hired another glazing firm 2 months later to do the work all over again, who found tons of rot and did a great job in replacing and repairing them. At no point did a senior member of the team come out to inspect the work. Spoke to the managing director, who was very satisfied with the work done, and didn't feel I had a case to answer.
The job happened a couple of years ago, but still the same management - I would recommend asking if the firm quality checks the work with a foreman afterwards, especially if there are issues ongoing.

2021年3月28日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

Five years ago, before this pandemic lockdown, our company gave this customer two estimates, one for draught-proofing and one for new windows. He accepted the one for draught-proofing and just replacing some window sills rather than having new windows installed. I note the customer has now fitted new windows.

5つ星のうち5の評価

Always happy to help regardless of job size

Having dealt with Viewforth Glazing for several years, I’m never disappointed by their great customer service, attention to detail and first class workmanship. I’d highly recommend them! No job too small and all jobs dealt with and completed efficiently and with a smile. First class service, keep up the good work Team Viewforth Glazing

2020年8月27日
自発的なレビュー
Glass Scotland Limited ロゴ

Glass Scotland Limited からの回答

How great it is to receive compliments from appreciative customers, it makes it all worth while.
Thank you.

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