WatchCo.com レビュー 

469
•
TrustScore 5段階評価の3

2.9

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Strap supplied was totally different from what supplied. Too small for my watch, even though I used the reference number on my watch. Would not recommend.

5つ星のうち1の評価

Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and co... もっと見る

企業が回答しました

5つ星のうち5の評価

Very good range from which to choose. Prices very competitive. Freight charges - an issue to an Australian buyer - seemed reasonable. Illustration of watch was quite accurate. Full disclosure of manuf... もっと見る

企業が回答しました

5つ星のうち5の評価

I am a collector and was not familiar with WatchCo prior to purchasing a Seiko Monster. I got the best price anywhere, and I mean anywhere, and shipping was quick. I also asked two dumb questions be... もっと見る

企業が回答しました

企業情報

  1. 時計店
  2. ・
  3. 衣料品店

さまざまな外部ソースから提供された情報

Watches For Sale. Free shipping, price protection, 1-yr return policy on all our authentic brand name watches for sale. Save on Seiko, Fossil, Citizen watches.


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2.9

まあまあ

TrustScore 5段階評価の3

469件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(469)

過去12か月のレビュー数: 2件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Found what I wanted

Found what I wanted, ordering was easy, delivery prompt, accurate billing, beautiful watch. What more can I ask for.

2017年10月26日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Awesome to hear--thanks so much for your kind words and business! :)

5つ星のうち1の評価

my order was cancelled but i was never …

my order was cancelled but i was never notified. the gift i had planned to give did not arrive. they need a mechanism for notifying customers in cases like these. when i spoke with them about the tremendous disappointment, they offered no help to expedite or make it right.

2017年10月13日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Hello Customer,

Actually, we did not void this purchase because of a fraud check. After your credit card company canceled this pre-authorization because of fraudulent use, we attempted to contact you to inform you as such. None of our voicemails or emails were returned. I'm not sure what more we could have done for you, but please let us know if there is--thanks!

Customer Service
WatchCo

5つ星のうち1の評価

They voided my purchase

They voided my purchase because of a fraud check. I buy many things online. I have recently moved and they just canceled the purchase without any contact first.

Not happy.

2017年10月12日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Hello Customer,

Actually, we did not void this purchase because of a fraud check. After your credit card company canceled this pre-authorization because of fraudulent use, we attempted to contact you to inform you as such. None of our voicemails or emails were returned. I'm not sure what more we could have done for you, but please let us know if there is--thanks!

Customer Service
WatchCo

5つ星のうち3の評価

My order wasn't able to ship due to …

My order wasn't able to ship due to back order. I was disappointed that this wasn't shown on the site when ordering. To their credit I did get a notification the next day and order cancellation was easy and prompt, no hassles. Overall a positive experience.

2017年10月9日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Hello Nate,

I'm very sorry to hear this as the item was not listed as in stock and on back order on the site when you placed your order. I apologize for any confusion caused. That said, we'd love to improve your experience with our company but haven't gotten any response from the emails and calls we've placed to you. Can you please contact us back so we can make your interaction a positive one? Thanks so much!

The Watch Co

5つ星のうち5の評価

Fast product delivery

Fast product delivery - sent the product internationally while I was on vacation in Europe. Well packed as well.

2017年9月1日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Excellent to hear, George. Thanks so much for choosing us! :)

5つ星のうち1の評価

This is a rip off company and i will …

This is a rip off company and i will contact the makers of the watch i wanted. Money taken and no watch. Beware of companies like watchco. I am spreading the word. This is not a company buyers can trust.

2017年8月23日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Hello Dell,

I am very sorry to hear about this and apologize for any confusion. As stated in our numerous emails to you that you have also replied back to us on, the watch you ordered was on back order and it did not arrive to us before the payment information from PayPal was canceled. PayPal has since voided that transaction and no funds were ever transferred. We have also sent you proof of this and PayPal has corroborated it as well. Please let us know what else we can do for you as we are trying to improve your experience with our company.

Thanks, Dell!

5つ星のうち5の評価

I made a mistake on my order - quickly fixed!

I made a mistake on my order. I called and Aaron was super helpful. Made a quick change, and ensured I got my order quickly! Awesome experience!

2017年8月13日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

That's excellent to hear! Thanks so much for your kind words--we're glad you had a great interaction with us! :)

5つ星のうち5の評価

Only snag was the Summer discount of …

Only snag was the Summer discount of 15% only came up at check out & I could not find a way to enter the code. Cost me $54.
Very quick response and all sorted out.
Excellent Service

2017年8月3日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Hi John,

We're glad to hear it, John! After clicking on "Proceed To Checkout", there is a line of text that states "Discount Codes" followed by a + sign. Click on the +, and then enter your coupon code in the box that appears below it.

Can you email us at info@watchco.com so we can arrange for a refund of the discount. We can still apply it for you!

Thanks so much, John!

The Watch Co

5つ星のうち5の評価

The Watch Co

The Watch Co. had the best price, and my watch arrived in it's original unopened box. I also liked the appearance of their web site...very professional looking and polished. This does establish a feeling of trust when you are purchasing a $100+ item online.

2017年7月17日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Excellent to hear! Thanks so much for the kind words on our site, and enjoy the watch! :)

5つ星のうち1の評価

I never received an email confirmation. Suspect frayd

I never received an email confirmation or notice of shipping. I am beginning to suspect you are a fraudulent company. If I don't hear from you within the next week, I am reporting you to Paypal. Thank God I didn't give you my credit card information.

2017年7月9日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Hello em,

I am very sorry to hear this! We immediately re-sent the order confirmation email and shipping email to the email address you provided. We notice you chose to leave a one-star review on TrustPilot a few hours after you had placed the order on the weekend rather than email or call us--was there a reason for this? We have left voice mails and emails with the contact information you provided but have not received any returned messages from you. Can you please email us at info@watchco.com or call us at (800) 584-1618? Those are much better venues for communication rather than trying to communicate via a review site.

Thank you!

Eric
Customer Service
WatchCo

5つ星のうち5の評価

Great price

Great price and. Quick service.

2017年7月7日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Excellent to hear, Paul--thanks so much!! :)

5つ星のうち5の評価

A perfect source ofcwatch's and parts

The web site was very easy to use. Suunato parts are hard to find and thy are at the Watch Co

2017年4月8日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

We're thrilled to hear we had what you were looking for, Charles!! Thanks again! :)

5つ星のうち5の評価

Easy to use

I like this way of shopping my name is Steve Elliott and I placed an order a few weeks ago for a G Shock watch and it never arrived and I did not get much info back. Today I just re signed up an new account and re ordered the watch.....I will check my Visa to make sure I did not get charged with no product. Hope this one makes it...this time I received lots of confirmation this time. I was hoping you could see if I have 2 accounts open under Steve Elliott-1020 Adelaide street south, London , Ontario??

2017年3月10日
自発的なレビュー
WatchCo.com ロゴ

WatchCo.com からの回答

Thanks, Steve! We only show one order and one account for you. Are you sure you placed both orders on WatchCo.com? If so, please send the two confirmation emails you received to info@watchco.com so we can investigate. Thanks, again!!

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