disgusting water, allowing restaurants to charge for tap water. Sparkling barely has any bubbles anywhere you go and all just tastes awful
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Stay away from this company. They claim my 5 year contract was auto-renewed for 1 year because I did not inform them of my decision to not renew. However, don't fall for it! Under Australian cons... もっと見る
We have been using Waterlogic for several years, they have really dropped the ball. Our coolers have stopped working twice in the last 12 months and it has taken over 2 months to get them fixed. No... もっと見る
企業が回答しました
BEWARE of this terrible company. Sales rep is a con. Promise whatever you want him to promise, deliver nothing afterward. Look at their contract carefully - they have fine print of automatical... もっと見る
企業情報
Waterlogic Australia について
当該企業による記述
Waterlogic is an innovative designer, manufacturer, distributor and service provider of drinking water dispensers designed for environments such as offices, factories, hospitals, restaurants, hotels, schools and public spaces. From freestanding, countertop and integrated dispensers to bottle filling stations, fountains and boilers, every solution focuses on delivering the best quality water in the safest and most sustainable way. Founded in 1992, Waterlogic was one of the first companies to introduce mains-fed dispensers to customers worldwide, and has been at the forefront of the market promoting product design and water quality, the application of proprietary technologies, sustainability and world-class sales and service.
Waterlogic has its own subsidiaries in 23 countries and an extensive independent global distribution network in over 50 countries. Its far-reaching market coverage means Waterlogic is the only water dispenser provider able to cover the full geographical needs of global customers under one roof. This supports our mission is to provide access globally to the best drinking water solutions to all organisations in a safe and environmentally-sustainable way.
Waterlogic has its own subsidiaries in 23 countries and an extensive independent global distribution network in over 50 countries. Its far-reaching market coverage means Waterlogic is the only water dispenser provider able to cover the full geographical needs of global customers under one roof. This supports our mission is to provide access globally to the best drinking water solutions to all organisations in a safe and environmentally-sustainable way.
連絡先
1 Farr Street Marrickville, NSW 2204, Sydney, オーストラリア
- 1300 88 14 14
- service@waterlogic.net.au
- www.waterlogicaustralia.com.au
1.4
ひどい
146件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Waterlogic Review
We have dealt with this company for a few years, and we are very happy with service etc and would recommend them to anyone
2016年10月2日
自発的なレビュー
Waterlogic Australia からの回答
Hi Apartments@Docklands!
Great to hear!
Thank you for the positive feedback and we hope to continue the same service too you for years to come.
Regards,
Michelle
Waterlogic Australia
Waterlogic Australia からの回答
Hi Wonderland Child Care Centre!
Thank you for the positive feedback and very happy to hear you are enjoying our products at your centre. We hope to continue the same reliable service too you for many years to come.
Of course if there is anything else we can assist you with please have no hesitation in getting in touch.
Regards,
Michelle
Waterlogic Australia
Bad experience
2016年10月2日
自発的なレビュー
Waterlogic Australia からの回答
Hi Schiavello Manufacturing,
I'm sincerely sorry for the bad experience you feel you have had with us. We are interested to find out more to improve this situation moving forward. I have personally passed this matter on to our Customer Service Manager Jaime who will be in touch in the next 48 hours.
Regards,
Michelle
Waterlogic Australia
Waterlogic Australia からの回答
Hi Fischer McCrae!
Thanks for the positive review! Great to hear from happy customers as we hope to continue the same level of service too you for many years to come!
Regards,
Michelle
Waterlogic Australia
Total lack of communication
Waterlogic failed to notify us that they had taken over from our previous supplier.
We had to ring for a service call that was supposed to be done on a periodic basis.
The person who came to service our unit was very untidy in appearance.
So far, very unimpressed with Waterlogic.
2016年10月2日
自発的なレビュー
Waterlogic Australia からの回答
Hi Reflective Fabrications,
Thanks for taking the time to let us know how your experience has been thus far. I'm sincerely sorry for the communication experience you had with us when the merge happened as we are continually trying to improve in this area.
In regards to the Technician who came and serviced your unit, I have personally communicated your review internally to Michael our Chief Operations Officer. He will investigate this issue for you and will be in contact in the next 48 hours.
Regards,
Michelle
Waterlogic Australia
Reliable, quality filtered water unit. Excellent servicing and maintenance.
Have had a water filter from Waterlogic for more than 10 years.
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Aiki Centre!
It's great to hear from such a longstanding customer!
We hope to continue the same level of service too you for many years to come and of course, if there is anything else we can assist you with please have no hesitation in getting in touch.
Regards,
Michelle
Waterlogic Australia
Co2 connection problems
Nice idea except we find it hard to connect the co2 bottle to the system
Always seems to have a problem and we go through a co2 bottle within one week..
Very annoying and no support
Great filtered water and great chilled filter water
But yeah reason for getting system was for carbonated water which is no longer available due to connection problems
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Parkers Cafe,
Thanks for taking the time to let us know how your experience has been thus far. I have personally communicated your review internally to Michael who is our Chief Operations Officer. He will investigate this issue for you and will be in contact in the next 48 hours.
We look forward to you enjoying all aspects of your system in the not so distant future.
Regards,
Michelle
Waterlogic Australia
No service never seen them
We have been with them for nearly 3 years and once our contract is over I won't be back. Only gets serviced when we call them to come and do it or if it stops working. Never heard from them
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Todd,
Thank you for taking time out of your day to let us know what your experience with us has been like. I'm sincerely sorry for the communication experience you have had with us thus far and that you feel you do not want to continue at the end of your contract. To try and improve this situation moving forward I have personally passed this matter on to our Customer Service Manager Jaime who will be in touch in the next 48 hours.
Regards,
Michelle
Waterlogic Australia
Waterlogic Australia からの回答
Hi Elite Tyre Group,
I'm sincerely sorry for the communication experience you have had with us thus far. To improve this situation moving forward I have personally passed this matter on to our Customer Service Manager Jaime who will be in touch in the next 48 hours.
Regards,
Michelle
Waterlogic Australia
Never had any trouble
I've had Waterlogic water cooler (hot & cold) in my office for over 10 years and can't complain whatsoever. One time that it was leaking due to a fault (as it machine was getting old), it was replaced straightaway with no drama.
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Secretarial Express!
It's great to hear from such a longstanding customer! We hope to continue the same level of service to you for many years to come and of course, if there is anything else we can assist you with please have no hesitation in getting in touch.
Regards,
Michelle
Waterlogic Australia
Excellent
We have been using Waterlogic for over 12 months now after they approached me about reviewing our office water supply and costs. We were in the middle of a cost saving initiate so we agreed to a review and pricing. The system works perfectly and we have had no issues. All around we are happy customers.
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi AGR Australia!
Thanks for the positive review! Great to hear from happy customers as we hope to continue the same level of service to you for many years to come!
Regards,
Michelle
Waterlogic Australia
Waterlogic Australia からの回答
Hi Bridgestone Albion!
Great to hear the install and service have run smoothly for you.
We hope to continue the same level of service to you for many years to come!
Regards,
Michelle
Waterlogic Australia
Waterlogic Australia からの回答
Merci Translucence for the fantastic review!
Regards,
Michelle
Waterlogic Australia
Great company
Company easy to deal with and no fuss. Good water units and maintained regularly
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Absolute Dental Care!
Thank you very much for the positive feedback. We hope to continue the same level of service to you for years to come.
Regards,
Michelle
Waterlogic Australia
When the business was merged
I was really disappointed with the service and lack of understanding of our contract when the original business was taken over by Waterlogic. Painful experience.
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Stryker Australia,
Thank you for taking the time to let us know what's been going on and I'm sincerely sorry for what you have described as painful experience during the merge. We are continually working to improve the way we do things and information like what you have provided helps us rectify these issues from happening again.
Moving forward if you have any issues or queries please alert our Customer Service team at service@waterlogic.net.au
Regards,
Michelle
Waterlogic Australia
DFK Richard Hill
Took a long time from agreeing to use Waterlogic Australia until we had it installed. Again when we had a problem in getting it repaired the length of time was unacceptable and no one wanted to take responsibility. The unit itself is neat and practical and is liked by all staff. I hope nothing else goes wrong!
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Simon,
Thank you for taking the time to let us know what's been going on and also great to hear that our dispenser is being liked by all staff.
I'm sincerely sorry for any delay's you've experienced with us thus far. To improve this situation moving forward I have personally passed this matter on to our Customer Service Manager Jaime who will be in touch in the next 48 hours.
Regards,
Michelle
Waterlogic Australia
Great and reliable service
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi John L Pierce!
Thank you very much for the positive feedback. It's great to hear you are happy with our reliable service. We hope to continue this same level of service to you for years to come.
Regards,
Michelle
Waterlogic Australia
Waterlogic Australia からの回答
Hi John L Pierce!
Thank you very much for the positive feedback. We hope to continue the same level of service to you for years to come.
Regards,
Michelle
Waterlogic Australia
Great efficient and friendly service.
We've been using this company for a while for our fresh chilled water cooler. They've have always provided very friendly and efficient service.
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi Browns Lawyers!
Thank you very much for the positive feedback. It's great hearing you're enjoying quality water at your office! We hope to continue the same level of service to you for years to come.
Have a great day.
Regards,
Michelle
Waterlogic Australia
A great company to deal with
Representation, service of our account - never too much trouble. Thankyou
2016年9月30日
自発的なレビュー
Waterlogic Australia からの回答
Hi The Good Guys!
Thank you very much for the positive feedback and we hope to continue the same service to you for years to come.
Have a great day.
Regards,
Michelle
Waterlogic Australia
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