Walter Drake レビュー 

53,433
•
TrustScore 5段階評価の4

4.0

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

I ordered some nostalgic classic candies, all arrived in good shape and as yummy as I remembered. I ordered five solar dancing shelf sitters, which in the past have always been an iffy purchase from... もっと見る

5つ星のうち4の評価

This product used to come with a blank notepad inside where you could tear out a page to leave a note for someone. Now it's several pages where you can take notes, but not tear out the page to give... もっと見る

5つ星のうち5の評価

Product performed as advertised, cost reasonable, shipping fast! These paper wasp hives were so good that I purchased another set for my boat cover, a large metal car structure. So, no wasps, as my h... もっと見る

5つ星のうち1の評価

Received gift from mother in law. We don’t need. Never even opened. Day received emailed them based on invoice to get return label, no response. Called following week was a very painful 30 minutes of... もっと見る

企業情報

  1. キッチン用品店
  2. ・
  3. ウェルネス センター
  4. ガーデン センター
  5. 文房具店

当該企業による記述

Walter Drake, a pioneer in direct mail, began operations in 1947 in Colorado Springs with a single novel idea. In his one-room office, he created a character named “Tommy Turtle” and parents all over the country signed up for their children to receive personalized, upbeat pen pal letters and gifts from Tommy. In the beginning, he advertised in House Beautiful and Harper’s Bazaar magazines. After achieving success in this endeavor, Mr. Drake gradually added more and more products including stationery and address labels for writing letters to family and friends which became very popular during the 1950’s and 60’s as America became a more mobile society.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

5万件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューに回答していません

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4.0

すべてのレビュー

(53,433)

過去12か月のレビュー数: 5件

レビューを書く
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5つ星のうち5の評価

Recent Order

I'm totally satisfied with how my recent order was handled! I'd been trying to find these items in the many catalogs I receive & was not disappointed when I got them.

2024年5月3日
5つ星のうち3の評価

Some products don’t work well

Some products don’t work well

2024年5月1日
Walter Drake ロゴ

Walter Drake からの回答

We understand that you've had some issues with certain products and we sincerely apologize for any inconvenience caused. We take customer feedback very seriously and are committed to improving our products to meet your expectations. Your input is valuable to us, and we will use it to enhance our quality control processes. Thank you for taking the time to share your experience with us.

5つ星のうち2の評価

Toilet front cut seat cover did not fit.

I ordered a toilet seat and lid covers. The toilet seat cover did not fit because it was not as advertised. It was for a front cut toilet seat, that was not in description. The lid cover barely stays in because you were so skimpy with the material!

2024年4月30日
Walter Drake ロゴ

Walter Drake からの回答

Thanks for your feedback and ordering with us. I'm sorry that not all items were great. Anytime there is an issue with an item you receive we would be happy to help. Simply call or email us with details and we can work on a solution together.

5つ星のうち4の評価

Quality was quite good considering the…

Quality was quite good considering the reasonable price of items.
The primary thing I disliked this time and others was that the customer service gal taking my order could not speak good English. That is always frustrating. (I think it should be a requirement for the job.)
Always, I know the CR people are required to make the many other offers before they will allow me to finish the order. It's maddening, especially when I told them early in the conversation that I will only want the items I give them.

2024年4月26日
5つ星のうち2の評価

Cup arrived broken

Cup arrived broken, should be replaced. I purchased a blue stainless mug, it was broke. The red one was fine. The mops are great. Other items I haven't opened yet .

2024年5月1日
Walter Drake ロゴ

Walter Drake からの回答

Thank you for the message. The order# for the mug is SO394950342. We have issued replacement order for the blue mug.

5つ星のうち1の評価

Possibly Worst Order Ever

As I was trying to place my order online, items kept popping up that I did not put there. I kept deleting them until I had only the wanted items in my cart. Placed my order. When the box arrived, the box was too small, taped up, invoice caught up in the tape, unreadable, box partially open. Some items I ordered were not there; items that I had not ordered were there, totaling $76.00! Afterwards, items are being added to my cart--probably some in my cart right now--that I did not put there. Returned unwanted items by UPS. Need $76 returned to me.

2024年4月30日
Walter Drake ロゴ

Walter Drake からの回答

Thank you for your review. We are very sorry we did not meet your expectations. We are happy to help if you would like to contact us with more details.

5つ星のうち3の評価

Website constantly down…

Website constantly saying everyone needs down time
I have to call just to pay my bill or to check my balance
Does not even give me my preferred payment information

2024年5月1日
Walter Drake ロゴ

Walter Drake からの回答

Thank you for your review. We do not have an option to pay your bill online. You will have to mail or call in your payment. We apologize for this inconvenience. We will pass along this feedback to the correct department for review.

5つ星のうち3の評価

Very Poor Packaging.

The box was almost fallen apart. Am glad there was just one large item inside; a small item would have been lost.

2024年4月30日
Walter Drake ロゴ

Walter Drake からの回答

We sincerely apologize for the condition in which your package arrived. We understand your concern about the potential loss of smaller items had there been any. Thank you for bringing this to our attention.

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