Today was my first delivery and the package was put over my side gate as requested. I will be using this service every month now it’s fantastic that I don’t have to catch a bus to get to my chemist... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Always excellent professional and kind service at Ashby pharmacy. I had my flu and Covid vaccinations today. The pharmacist was on time, made me feel comfortable and was very efficient. Gill Mathi... もっと見る
I was extremely disappointed to have driven about 40 miles to get my pre-booked and confirmed private COVID inoculation only to be told that the pharmacy had not been advised it was a private appointm... もっと見る
企業が回答しました
It has been so easy getting my prescriptions with the Well app, especially during the pandemic. Super responsive and you get your medicine in no time to your door, great service!
企業情報
当該企業による記述
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
当該企業による記述
連絡先
Ashby Primary Care Centre, The Link Ashby, DN162UT, Scunthorpe, 英国
- 01724 865 212
3.5
まあまあ
10件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Disappointed to travel 40 miles to be told no vaccine despite confirmed booking
I was extremely disappointed to have driven about 40 miles to get my pre-booked and confirmed private COVID inoculation only to be told that the pharmacy had not been advised it was a private appointment and they did not have the necessary vaccine. I was told they should have it tomorrow and I could come at any time so long as I phoned in advance to ensure they had both the vaccine and someone to administer it, unfortunately I have no plans to visit Scunthorpe, and the sole reason for my visit today was for the vaccination so I will be forced to travel another 40 miles. I know my choice of vehicle and the price of fuel is not their responsibility but it costs me about 50p a mile for travel and I am going to have to free a further 2+ hours of my time to get vaccinated. I think this is appalling service.
2026年4月21日
自発的なレビュー
Well Pharmacy - Ashby からの回答
Hello,
Thank you for taking the time to share your feedback. We are very sorry your trip to receive your COVID vaccination did not go as planned. We understand the frustration and inconvenience this caused, especially with the travel involved.
If you would like to talk to us regarding your concerns, please email your experience to hello@well.co.uk with the pharmacy name and address in the subject bar. This will allow the relevant team to share this with the area manager and allow them to address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Excellent
Excellent , used them for over 12 months now . Always reminds me two prior about reordering and tells me when my gp has authorised my order and when its on its way. Comes direct by post .
2026年2月12日
Recommendation for Ashby pharmacy.
Always excellent professional and kind service at Ashby pharmacy.
I had my flu and Covid vaccinations today. The pharmacist was on time, made me feel comfortable and was very efficient.
Gill Mathias.
2025年10月9日
自発的なレビュー
Today was my first delivery and the…
Today was my first delivery and the package was put over my side gate as requested.
I will be using this service every month now it’s fantastic that I don’t have to catch a bus to get to my chemist especially in the bad weather.
Thank you so much Royal Mail you did a wonderful service.
2025年8月23日
I need about 17 meds not six then the…
I need about 17 meds not six then the Dr does this U have fuked me up now
2024年5月23日
Well Pharmacy - Ashby からの回答
Hi there,
Thank you for taking the time to share your feedback regarding well.co.uk. We are very sorry to hear of your recent experience.
We can see that we recently received some prescriptions for you but it looks like your surgery also sent some over to Boots Pharmacy, please be aware that we can only dispense what your surgery send to us. We have ensured your nomination is set to us to receive all future prescriptions, should you experience an issue with your next prescriptions then please let us know by emailing hello@well.co.uk.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Poor service
Poor service, prescriptions never ready, staff are rude. Customer service is shocking at this place.
2024年2月16日
自発的なレビュー
Well Pharmacy - Ashby からの回答
Hi Natalie,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
So we can assist you further, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Well at Ashby Link are absolutely…
Well at Ashby Link are absolutely terrible, they are always late with prescriptions saying they can’t get the most basic medications-but hold the rest of your prescription to ransom. Their attitude when they make their never ending stream of mistakes is vile! No apologies, no trying to help you-just get over the fact you can’t have your life saving meds or anything else. AVOID!
2022年1月24日
自発的なレビュー
Well Pharmacy - Ashby からの回答
Hi Natalie,
Thank you for your feedback regarding our well pharmacy in Ashby. We are deeply sorry to hear of your recent experience at this branch.
So that this can be rasied to the branch area manager, Please contact our Pharmacy Superintendent's Team at yourexperience@well.co.uk or 0333 010 2222. They investigate complaints and store issues for Well Pharmacy so they will be able to assist you directly.
Thank you once again for your feedback and please accept our sincerest apologies once more.
Best Wishes
Zoe
well.co.uk
So easy to use
It has been so easy getting my prescriptions with the Well app, especially during the pandemic. Super responsive and you get your medicine in no time to your door, great service!
2021年2月14日
Still waiting for my medication after…
Still waiting for my medication after ordering 3 weeks ago 🙁
2020年8月8日
自発的なレビュー
Well Pharmacy - Ashby からの回答
Hi Mrs Drinkall
Thank you for taking the time to provide your feedback and please accept my sincerest apologies for this.
We aim to deliver orders within 7 working days of requests being sent to the surgery and it is not clear at which stage the process broke down. So that we can investigate this for you, can you please contact us at hello@well.co.uk with your full name and date of birth or address? This will allow us to understand the cause of the delay, ensure you receive your order, and make any necessary improvements to the service that we provide.
Please accept my apologies once more but we do look forward to hearing from you.
Best Wishes
Erica
well.co.uk
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。