Went for flu jab with a work voucher, and so very pleased they have teamed up with Well. The pharmacist was efficient, knowledgeable and welcoming. Bonus points for no waiting time. Will be going ther... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was easy enough to set up my account and request my medication. I did request a dossete box or tray as I have a disability and I was advised they don’t do this due to short notice of medication and... もっと見る
企業が回答しました
Always quick and reliable service
great service and straight forward to use
企業情報
当該企業による記述
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
当該企業による記述
連絡先
35 Bramley Centre, Leeds, LS132ET, West Yorkshire, 英国
- 0113 257 4769
3.7
まあまあ
11件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kind pharmacist who knows their stuff
Went for flu jab with a work voucher, and so very pleased they have teamed up with Well. The pharmacist was efficient, knowledgeable and welcoming. Bonus points for no waiting time. Will be going there for all my pharmacy needs from now on.
2025年10月20日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
A uniquely terrible pharmacy
A uniquely terrible pharmacy.
Staff are inattentive,rude and unhelpful.
As a vulnerable neurodivergent person I would have expected those in healthcare to be a little more patient and understanding. Rather than explaining how they could try and make this easier for me they simply said “you need to sort it out with them” whilst I was clearly distressed.
I felt that the staff at the location did not care about me in the slightest.
2024年7月8日
自発的なレビュー
Well Pharmacy - Bramley Centre からの回答
Hi William,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any upset caused.
Kind Regards,
Well Pharmacy
Staff need to be sacked
Waiting for over a week for medication which is life saving and still waiting. The staff have no interest doing their job they are paid to do it's a disgrace to call this a pharmacy. Every time I go to college a prescription according to the staff they have just received it even tho the doctor sent it days before. Then told they need three days notice before it's ready. Sorry I promise I won't die for a week just so you can carry on as you do. I am now looking for a different pharmacy.
2024年2月19日
自発的なレビュー
Well Pharmacy - Bramley Centre からの回答
Hi Kevin,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
So our team can assist you with your concerns, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will also ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Staff miserable
Every time I’ve been here staff act like it’s an inconvenience that you’re coming to get a prescription. Even after 3 days of waiting they say well we only got it yesterday like it’s your fault. Moved pharmacies
2024年1月6日
自発的なレビュー
Well Pharmacy - Bramley Centre からの回答
Hi Sarah,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience and that this has resulted in you wanting to change pharmacies.
So we can assist you further, please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
No help!!!!
It was easy enough to set up my account and request my medication. I did request a dossete box or tray as I have a disability and I was advised they don’t do this due to short notice of medication and people not getting medication on time and would be best I go back to my last pharmacy. I need to move my pharmacist as it is in London and only reason for this is because they do dosset box, however this is a nightmare if my medication isn’t in or any medication is added, I can hardly go and pick it up from there. I need something closer and really struggling with no help
2023年9月13日
Well Pharmacy - Bramley Centre からの回答
Hi Leanne,
Thank you for providing your feedback regarding well.co.uk.
We are very sorry that we are unable to support prescriptions that are required in a Dossett box, the information you have been provided with is within the best interests of the patient and we would not want to cause any delays and leave you without your medication.
If you are having difficultly finding a pharmacy nearby to you, please speak with your surgery and see if they are able to help you locate a pharmacy that is closer and able to fulfill the requirements of providing you with a Dossett box. You can also visit the NHS website and find your nearest pharmacy, have a chat with them and explain your situation, they may be able to help. https://www.nhs.uk/service-search/pharmacy/find-a-pharmacy
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Always quick and reliable service
2022年11月17日
Always polite and very helpful
2022年8月5日
Poor Level of service
Poor level of service in store and at head office.
Previously 1 branch gave me the wrong medicine which wasn’t a mistake as they printed a label online and stuck on the packet to cover it up. Doctor reported this after I gave them the packet.
More recently I had a poor experience and sent in a complaint as the 1st step, always best to give a company chance to resolve something prior to writing a negative review. Complaint sent on the 13th June, not even had an acknowledgment let alone a response, clearly dont care
2022年7月6日
自発的なレビュー
Well Pharmacy - Bramley Centre からの回答
Hello
Thank you for sharing your feedback and please accept our unreserved apologies for the service you received.
Can you please send us a message at hello@well.co.uk with your full name, contact details, and the branch in question so we can obtain and update regarding your complaint for you?
Best Wishes
well.co.uk
Brilliant service
Brilliant service, really easy to use and all delivered free of charge.
2020年9月28日
自発的なレビュー
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