Always had good service here over the last two years of needing medication.
所在地
所在地を変更Kingswood Medical Centre, 14 Wetherby Road, HG27SA Harrogate North Yorkshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great service every month when I come to collect my prescription. A lot better than the previous pharmacies I have used locally in the past. Well done guys, keep up the good work !
Very slow at processing customers don’t seem to know we’re anything is people coming in and walking out because of waiting time no staff.
企業が回答しました
The medication came only two days after the order was sent. Very punctual delivery. Thank you.
企業情報
当該企業による記述
With over 650 pharmacies, we are the second largest pharmacy chain in the UK. As well as making sure you get your NHS prescriptions quickly and easily, our expert pharmacists are on hand to give you advice and support with your health needs. Through our website and app we offer a free NHS prescription delivery service that takes the hassle out of getting your medicine.
当該企業による記述
連絡先
Kingswood Medical Centre, 14 Wetherby Road, HG27SA, Harrogate North Yorkshire, 英国
- 01423 885 658
3.1
まあまあ
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Always had good service here over the…
Always had good service here over the last two years of needing medication.
2025年8月28日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Prescription sent from Drs a week ago
Prescription sent from Drs a week ago, when I went to collect on Saturday was told some of medication was unavailable due to a problem with suppliers. Asked to go back Tuesday which I did. Still no medication. Asked when available but didnt know so . My Drs phoned this morning to be told medication wouldnt be available for two more weeks. Why wasnt I told this. The member of staff was very rude . Also the wrong medication has being given to me twice in the last twelve months and I have luckily noticed and had to return it for the correct medication. No more text alerts etc when my medication is ready. This pharmacy has gone right down hill in the last eighteen months possibly due to the calibre of staff serving you !
2025年4月22日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi Paul,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
We understand your frustration with the recent experience at our pharmacy. It's disappointing to hear that you've encountered issues with medication availability and customer service.
If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Shocking service
Shocking service - prescription left for over 7 hours and still not prepped. Started to prep when I returned to collect.
Then have to wait while the pharmacist completed a consultation - other people having to do the same.
2024年11月21日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hello,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear you are not happy with the recent service in one of our pharmacies.
If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Shocking
This pharmacy has gone down hill , shocking service rude staff, phone ringing off the wall never appears to be answered, it was once a great pharmacy but sadly no longer
2024年11月4日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi Rosina,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
If you would like to talk to us regarding your concerns, please email hello@well.co.uk with the pharmacy name and address the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of
and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Great service every month when I come…
Great service every month when I come to collect my prescription. A lot better than the previous pharmacies I have used locally in the past.
Well done guys, keep up the good work !
2024年5月10日
自発的なレビュー
Fast turnaround
The medication came only two days after the order was sent. Very punctual delivery. Thank you.
2024年2月9日
Very slow at processing customers don’t…
Very slow at processing customers don’t seem to know we’re anything is people coming in and walking out because of waiting time no staff.
2024年1月6日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi Stuart,
Thank you for taking the time to share your feedback regarding one of our well stores. We are very sorry to hear of your recent experience.
If you would like to raise any concerns you have then please email hello@well.co.uk with the pharmacy name and address in the subject bar. This will ensure the information you provide is recorded on our reporting system where the branch area manager will have visibility of and address any issues directly with the pharmacy.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Kind Regards,
Well Pharmacy
Disappointing Service
After using this location for more than 12 months, struggle to accept how poor the service is.
Staff turnover appears high and disorganised to the point of now having to look elsewhere.
Not sure what the management structure is like as typically it takes them a number of days to process a signed off doctors prescription. When you go in the pharmacy there’s usually along queue despite a number of staff standing around. It’s not unusual for items to be out of stock or missing from the pre prepared items causing return visits.
2023年5月2日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi Paul,
Thank you for taking the time to share your feedback regarding one of our well branches. We are very sorry to hear of your recent experience.
If you would like to discuss your concerns further, please email your details to hello@well.co.uk with the pharmacy name and address in the subject bar.
Thank you once again for your feedback and please accept our sincerest apologies once again for any inconvenience caused.
Best Wishes
Well Customer Operations Team
Poor customer service
Poor customer service. This pharmacy has gone down hill since I first started using this. No acknowledgment of customers. Incorrect charges. Service slow. Would not recommend!!
2023年1月11日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi Carolyn,
Thank you for providing your feedback regarding one of our well pharmacy branches. We are very sorry for the service you have received when visiting of our branches.
So this can be reported to the branch manager please contact our pharmacy Superintendants Team at yourexperience@well.co.uk or calling 0333 010 2222 (09:00 - 17:00 Mon to Fri excluding Bank holidays) confirming which well pharmacy this relates to. They deal with all branch related queries or complaints for well pharmacy so will be able to assist you directly.
Thank you once again for sharing your feedback and please accept our sincerest apologies once more.
Best Wishes
well.co.uk
Still waiting like normal
2022年9月16日
Well Pharmacy - Harrogate からの回答
Hi Ria,
Thank you for taking the time to share your feedback for well.co.uk. We are very sorry to hear you waiting for your medication to arrive.
So we can look into this, please could you email us at hello@well.co.uk quoting Trustpilot in your message. We will then be able to check the status of your order and advise.
Thank you once again for sharing your feedback and please accept our deepest apologies once more.
Best Wishes
well.co.uk
They are cutting there methadone with…
They are cutting there methadone with oramorph which is only active for 6 hours putting ex heroin users at massive risk of relapse ruining communities and families, it has the taste of oramorph and is not even green, someone needs to do something!!!!!!!!!!
2022年6月27日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi There,
Thank you for taking the time to share your feedback regarding one of our well pharmacy branches in Harrogate.
We take feedback like this very seriously. Please could you contact our Pharmacy Superintendent's Team at yourexperience@well.co.uk or 0333 010 2222 as soon as possible with your full name, which well pharmacy in Harrogate and your contact details so they can investigate this. They deal with all complaints and store issues for Well Pharmacy so they will be able to assist you directly. I will raise this with them now so that they are aware but if you can get in touch with them that would be great.
Thank you once again for your feedback and please accept our deepest apologies once more.
We look forward to hearing from you.
Best Wishes
Zoe
well.co.uk
Really easy to order my prescription…
Really easy to order my prescription for delivery via the app. Don’t quite understand how it’s free but I’ll take it 😂 will definitely use the service again
2022年2月2日
Over a month wait and 3 visits each…
Over a month wait and 3 visits each time of over 30 minutes to be told they don’t have the tablets. Shockingly bad!
Been again today after receiving text to say it’s ready but still no tablets and another 30 minute wait!
2022年1月7日
自発的なレビュー
Well Pharmacy - Harrogate からの回答
Hi Julie,
Thank you for this feedback. We are deeply sorry to read about your experience with one of our well pharmacy branches. This is not the experience we want customers to have when visiting our stores.
We take our customer feedback very seriously, so that this can raised with the branch manager, Please contact our Pharmacy Superintendent's Team at yourexperience@well.co.uk or 0333 010 2222 with further details such as your full name and the name of the branch this relates to. They investigate complaints and store issues for Well Pharmacy so they will be able to assist you directly.
Thank you for your feedback once again and please accept our sincere apologies once more for any inconvenience or upset caused.
Best Wishes
Zoe
well.co.uk
Great service under the circumstances
Went to well pharmacy on wetherby road today, very busy due to backlog of prescriptions and limited staffing due to covid but they were great. So many people being rude and they dealt with it really well considering their circumstances and processed things as quickly as they physically could. Amazing!
2022年1月7日
自発的なレビュー
Never had a problem with my…
Never had a problem with my prescriptions. Very good at communicating with the progress of my orders. Can’t fault them
2021年9月24日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。