Highly recommended and amazing service. Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying th... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly. Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs )... もっと見る
Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you a... もっと見る
Price was very competitive already however a discount coupon was provided with minimal fuss and then shipping was free - very rare these days. I will definitely order from them again. Shipping was als... もっと見る
企業情報
Wheelbase について
当該企業による記述
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Cervelo, Brompton, Santa Cruz, Scott, Orbea, Whyte and Yeti to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the Fred Whitton Challenge in May and 3 Valleys Challenge in June. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer Care連絡先
Mill Yard, LA8 9LR, Staveley, 英国
- 01539821443
- Info@wheelbase.co.uk
- www.wheelbase.co.uk
4.7
優良
2747件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 28％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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What a great company to deal with
What a great company to deal with, the bike arrived when they said it would ,they are professional and friendly.
Although the bike was slightly damaged on arrival, ( I suspect not a fault of theirs ) My complaint was dealt with immediately and I was reimbursed straight away for repair costs, I wouldn't hesitate to deal with them in the future
2026年10月16日
Great service very happy
2026年10月22日
Fantastic
Fantastic, swift service, excellebt customer service when an issue raised, certainly be a returning custimer 😃
2026年10月24日
Absolutely brilliant and hassle free…
Absolutely brilliant and hassle free experience, within 1 week of placing my order the bike was delivered to my door, had 2 calls from to keep me updated on what was going on also.
2026年10月20日
Excellent service and highly recommended
Highly recommended and amazing service.
Had a problem with the order going through twice,the next day received a phone call querying the order and checking that if it was a mistake..upon verifying that it was they refunded one of the orders and proceeded to send out the other...excellent service,will definitely be using this company more often.
2026年10月21日
Great service with great after sales. …
Having recently purchased wheels tyres and tpms sensors, I am delighted with all and need to re assure anyone that has probs with tpms light on? Don't panic as Wheelbase will sort it all out for you and all very easy. I recommend them in all areas. Thank you all at Wheelbase.
2026年10月20日
自発的なレビュー
Great product
Great product, very easy to navigate web site and zero issues placing and paying for my order.
2026年10月20日
the price was very competitive and the…
the price was very competitive and the delivery time was exceptional
2026年10月19日
Found what I wanted at a great price…
Found what I wanted at a great price and delivery was super quick. Really happy!
2026年10月19日
E bike arrived super well packaged and…
E bike arrived super well packaged and ready to ride! A few things to do like put the pedals on and I was off.
2026年10月16日
Superfast delivery 👌
2026年10月16日
Great products, prices & service
Great products, priced really reasonably & communicated excellently throughout
2026年10月16日
Delivery was delayed by 7 days
Delivery was delayed by 7 days, although I did receive a refund for the bike assembly service because of the delay. When the bike finally arrived, the front brake was squealing and the rear tyre was wobbling from side to side. I reported both issues and was offered a free electric pump. I appreciate the gesture, but that's not really the point. When you spend this much money on a brand-new bike and pay extra for the “Ready to Ride” service, you expect it to arrive properly checked and ready to ride. Unfortunately, that wasn't my experience.
2026年10月8日
Amazing service
Great advice over the phone. Convenient delivery options. Best packing I've ever seen. Would recommend to a friend without hesitation.
2026年10月8日
Arrived quickly buy unfortunately thry…
Arrived quickly buy unfortunately thry were the wrong size so I returned them the next day.
2026年10月7日
The service was fast and efficient
The service was fast and efficient, and the overshoes were at an excellent price.
2026年10月5日
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