Wickes - Aberdeen レビュー 

135
•
TrustScore 5段階評価の4.5

4.3

Exploration Way, AB32 Aberdeen, Scotland, GB

•

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5つ星のうち5の評価

I cant praise Wickes and their staff enough, went above and beyond with their community focused donation. Their donation will go a long way to supporting Kingswood Day Centre, thanks again from all st... もっと見る

企業が回答しました

5つ星のうち5の評価

Although we didnt go ahead with the kitchen, the time, design and process taken by Aditi Joshi was fantastic. She is obviously very skilled at what she does and was incredibly patient with me an... もっと見る

企業が回答しました

5つ星のうち1の評価

I've just visited the Westhill Aberdeen store to receive the worst customer service attitude I've had in a while. Stroppy older women was rude, rolled her eyes and slouched off muttering to hers... もっと見る

企業が回答しました

5つ星のうち5の評価

Taylor & Andrea are the best! I thought I got what I needed to install a new kitchen sink tap from the materials my plumber told me to get. Although there are still bits that are missing. Neverthe... もっと見る

企業が回答しました


企業情報

  1. 金物店
  2. ・
  3. キッチン用品店
  4. バスルーム用品店
  5. 太陽エネルギー会社

Wickes - Aberdeen について

当該企業による記述

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


連絡先

  • Exploration Way, AB32, Aberdeen, Scotland, 英国

  • 01224014599

4.3

優良

TrustScore 5段階評価の4.5

135件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(135)

過去12か月のレビュー数: 14,688件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful staff

Went to buy 9 x 25 litres of garden compost.
Very pleasant chap loaded the bags and took them out to my car for me
I am 84 but still fairly fit, but was very grateful for his help

2025年9月8日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Meg, thank you for taking the time to leave a review. We are really happy to hear that a member of staff helped load the compost and put it in your car. We appreciate your comments. -LG

5つ星のうち5の評価

Ordered chipboard flooring and some…

Ordered chipboard flooring and some other items for click and collect. Items ready and waiting within 1/2 hour. Prepared by Callum.
On arrival at the store the staff were very helpful in assisting with loading the trailer.
Overall a very efficient and professional service which I shall use again in future.

2025年9月5日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Colin, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Callum in our store and that they provided you with useful advice and help with this Click and Collect order. -AH

5つ星のうち5の評価

very helpful staff

very helpful staff. Tiles i required wasn’t on the shelves, Sejal & Marc went and got the 20 boxes from the store and loaded them onto a trolley for me.

2025年9月3日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

We're happy to hear that our team was helpful. We appreciate you mentioning Sejal and Marc's efforts to locate and load the tiles for you. Thank you for your feedback. -AK

5つ星のうち5の評価

Sejal and Jill

Sejal and Jill - great team and help

2025年9月4日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi There,

We're glad you had a great experience with our team! Thank you for your positive feedback, we appreciate it.

-Ellysse

5つ星のうち5の評価

Wicks Westhill Aberdeen staff

Have to thank Wicks staff especially the lady who on Saturday 30 September 2025 at Westhill Aberdeen branch who helped my buy bathroom panels that were on promotion she went out her way to access a code even calling the store manager she finally got a code in order to purchase I am so sorry I didn’t get your name but a massive thank you for your fantastic customer service.

2025年8月30日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Elaine Sarah,

We appreciate you taking the time to share your experience. We're happy to hear that our colleague at the Aberdeen store went above and beyond to help you with your purchase. Thank you for acknowledging their fantastic customer service!

-Ellysse

5つ星のうち5の評価

Aberdeen/Westhill Branch

Aberdeen/Westhill Branch: A good experience served by Sejal who was polite, friendly and was very knowledgible. Pointed out that I'd made a mistake in my measurements of laminate, underlay and quantities required which saved me money. A pleasure to visit Wickes outlet.

2025年8月29日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

We appreciate you sharing your positive experience at our Aberdeen branch. We're glad to hear that Sejal was helpful and knowledgeable and was able to let you know there was a mistake with the measurements. We are glad that you enjoyed your visit to our store. -AK

5つ星のうち5の評価

Brilliant help from Marc

Brilliant help from Marc, who helped me decide on wall fixings /raw plugs for plaster board.

2025年8月27日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Thank you for taking the time to leave your review! Great to hear Marc was able to help choose the products required for your project.
- PP

5つ星のうち5の評価

Went in with a vague idea.

Went in with a vague idea of what I wanted. Spoke to a really helpful, polite staff member named Ahmed. He discussed what I needed to do, asked claifying questions. Then took me round to get the various items. A really good guy.

2025年8月26日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Thank you for taking the time to leave your review! Great to hear Ahmed was helpful, polite and able to help locate the items required.
- PP

5つ星のうち1の評価

your white matt emulsion is the same…

your white matt emulsion is the same consistency as milk! its so watered down when applying it there's just run marks everywhere. never seen emulsion so watery. last tub i got was from b&q and never had an issue, I can't paint with this stuff 4 coats on the same wall and I can still see the original colour. waste of money, sticking with b&q from now on.

2025年8月24日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi, There. Thank you for taking the time to share your review with us. I'm really sorry to see your paint was watery. I have sent you a request for more information, so I can look into this for you. Thank you again for your feedback. - Scott H

5つ星のうち3の評価

First time in the new(ish) Westhill…

First time in the new(ish) Westhill store.
No complaints with the store itself but the customer service from the young lad on the till was terrible.
Rude, unhelpful and uninterested.
Not a great first impression

2025年8月3日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Fiona, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this colleague. This is not the level of service we try to deliver here at Wickes. - AH

5つ星のうち2の評価

Untrained staff, no customer service.

The staff are not trained and seem to have no knowledge of their own stock. Customer service is non-existent! No one approaches to see if you need help, and when you do ask a staff member, they invariably have to look at their phone to find the answer. The store is under-staffed and under-stocked. We rarely find what we need.

2025年7月27日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Rebecca, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this store. This is not the level of service we try to deliver here at Wickes. - AH

5つ星のうち5の評価

I had a great customer experience in…

I had a great customer experience in the Westhill branch where Iris was very helpful and processed a complex order and delivery for me. Great help and very friendly team in the store.

2025年7月13日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

We appreciate you sharing your experience in the Westhill branch. We're happy to hear that our team, especially Iris, was very helpful in processing your order and delivery.
- PP

5つ星のうち5の評価

Awesome paint options and helpful staff

I decided I needed to repaint my living room and some other parts of my home that were due for a refreshing change, however I wasn’t sure what colour paint will match, as I wanted earthy tones. I visited the store to see what was available, I was attended to by Iris whom I told about my idea and she was so polite and helpful, she helped me find the perfect paint colour combination and kindly answered every question I had. I will definitely be visiting in again when I’m ready to do the rest of my home.

2025年6月10日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Ronald, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Iris in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

At Wickes this worker named Nat is a…

At Wickes this worker named Nat is a lovely and helpful person.Plus she has helped me a numerous amount of times.

2025年6月24日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

We're happy to hear that you had a positive experience with Nat in store! We appreciate you taking the time to share your kind words about her helpfulness anytime you visit!
-AF

5つ星のうち5の評価

Great helpful service from staff…

Great helpful service from staff members Sejal and Tayo in our efforts to obtain some extra matching bathroom tiles which were going out of stock, so that we could complete our ongoing renovation job. Both were friendly and went the extra mile to make sure we got what we needed.

2025年6月14日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

We appreciate you sharing your experience. We're happy to hear that our staff members Sejal and Tayo were helpful in your efforts to find the tiles you needed for your renovation-GS

5つ星のうち1の評価

Our dream bathroom is turning into a…

Our dream bathroom is turning into a nightmare.

If you are looking at reviews because you are wondering about getting a bathroom or kitchen, please look at reddit and at the wickes reviews page on Facebook. Wish I'd seen these before paying out almost 10k. We currently have no walls, shower or sink fitted and no working lights. Just insulation and a wobbly toilet. Our fitters have walked out after messing us around - blaming Wickes.

If like us you are looking at reviews now to get help - apparently S 75 chargeback route looks the most promising and if we do not get satisfaction from customer relations and managers tomorrow - this will be our next stop.

Hi Wickes, not sure where you have sent this request for more information as nothing is showing up in my inbox.

2025年4月14日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

We understand your frustration and disappointment with your bathroom renovation. We strive to provide a positive experience for our customers, and it's disheartening to hear that your project has encountered such significant challenges. We appreciate you bringing this to our attention and would like to investigate further. We have sent you a request for further information so we can look into this further for you.
-AF

5つ星のうち5の評価

Caleb: A Beacon of Service and Skill

Verily, upon mine visit to Wickes, I didst encounter a most diligent and noble servant of the trade, one Caleb by name. A man of great industry and boundless courtesy, he didst attend mine needs with a spirit most commendable.

Hither and thither did I wander, lost amidst the many wares of timber, nail, and stone, yet lo! Like a guiding star in a stormy night, Caleb didst appear, his wisdom of the craft flowing as a river doth to the sea. With patience unfaltering and hands most deft, he didst assist me in mine every query, imparting knowledge as a learned sage doth to his eager pupil.

Never hath I beheld a man so steadfast in his toil, nor one whose heart beat so true for the service of his fellow man. In honesty, in labor, in kindness beyond measure, Caleb doth shine as a beacon amidst the toilsome world of trade. Would that all men bore such virtue in their work, the realm would be richer for it!

To those who seek aid within the noble walls of Wickes, seek ye none other than Caleb, for in his care shall ye find satisfaction most complete.

Really helpful bloke 5 stars

2025年3月29日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Nolan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Amazing customer service

Needed bits and bobs for a contraption and shi and had no clue where to find them, luckily Caleb came to the rescue and knew exactly what I was looking for. Now my contraption is built, couldn’t of done it without him 🙏🙏

2025年3月28日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

5つ星のうち5の評価

Nearly got battered

One of the employees tried to swing on me when I asked for a straightener. Who knows what his problem was I think his name was Caleb. I literally just wanted to bend something straight but I had to lay this glek out and then go ask somebody else. He didn’t phone police though so 5 stars

2025年3月27日
自発的なレビュー
Wickes - Aberdeen ロゴ

Wickes - Aberdeen からの回答

Hi Adam, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Caleb in our store and that they provided you with useful advice. -AH

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